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NEOTECH

Datalogic PowerScan PBT9600 DPX-Industrial USB Handheld Scanner

Datalogic PowerScan PBT9600 DPX-Industrial USB Handheld Scanner

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

The Datalogic PowerScan PBT9600 DPX handheld scanner is designed for the toughest industrial environments, offering superior durability and precision for all your scanning needs.


Overview:
The Datalogic PowerScan PBT9600 DPX is an industrial-grade handheld scanner built to operate in the most demanding environments. This device offers exceptional barcode scanning capabilities, designed to handle everything from general purpose to specific high-density barcode scanning with its advanced imaging technology.

Product Description:
Equipped with a powerful imaging engine, the PowerScan PBT9600 DPX provides fast and accurate reading of 1D and 2D barcodes. Its robust design is tailored for industrial settings such as manufacturing floors, warehouses, and logistics centers, where durability and reliability are crucial. The scanner's ergonomic design ensures comfort during long periods of use, and its wireless USB connectivity enhances operational flexibility by eliminating cables.

Key Features:

  • Advanced Imaging Technology: Capable of capturing complex and high-density 1D and 2D barcodes with precision.
  • Rugged Design: Constructed to withstand the challenges of harsh industrial environments, including drops, impacts, and exposure to dust and moisture.
  • Wireless USB Connectivity: Offers enhanced mobility within the workspace, allowing for distance scanning without physical restrictions.
  • Ergonomic and User-Friendly: Designed for ease of use and comfort, reducing user fatigue in scan-intensive operations.
  • High Performance Scanning: Delivers rapid and accurate scanning to boost efficiency and productivity.

Product Quality and Performance:
The PowerScan PBT9600 DPX is built to last, featuring a solid construction that can endure multiple drops onto concrete and resist environmental extremes. Its scanning performance is optimized to meet the needs of fast-paced industrial activities, ensuring seamless and error-free data capture.

Specifications:

  • Connectivity: Wireless USB for easy integration and mobility.
  • Scanning Capability: Efficiently reads all common 1D and 2D barcodes, including high-density codes.
  • Durability: Rated to withstand significant impacts and drops from up to 2.5 meters.
  • Environmental Sealing: IP65-rated for dust and water resistance.
  • Battery Life: Equipped with a high-capacity battery for continuous operation throughout extended shifts.

Purpose of Use:
Ideal for use in industries that require robust, reliable barcode scanning solutions, such as automotive manufacturing, warehousing, transportation, and logistics.

How to Use:
To begin using the PowerScan PBT9600 DPX, connect the wireless USB receiver to your computer or terminal system. Pair the scanner with the receiver, then start scanning barcodes as needed. The device will transmit data wirelessly to the connected system, facilitating smooth and flexible operation.

Supported Industries:
This scanner is particularly beneficial for sectors that require durable and precise barcode scanning capabilities, including manufacturing, logistics, warehousing, and transportation.

Benefits & Compatibility:
The PowerScan PBT9600 DPX enhances operational efficiency by providing fast and reliable barcode scanning, critical for accurate inventory management and process automation. It is compatible with various industrial software systems and can be seamlessly integrated into existing workflows.

Warranty and FAQs:
Comes with a comprehensive manufacturer’s warranty, covering defects and malfunctions, ensuring peace of mind for users. Extensive FAQs and technical support are available to assist with device operation and troubleshooting.

Packaging/Weight/Dimension:
Securely packaged to ensure protection during shipping, the scanner is ready for immediate deployment in any industrial setting.

Shop Today & Receive Your Delivery Across the UAE:
Order your Datalogic PowerScan PBT9600 DPX from NEOTECH today and benefit from our reliable delivery services, ensuring that your operations can quickly take advantage of its advanced scanning capabilities.

Best Price Guarantee:
We offer competitive pricing on the PowerScan PBT9600 DPX, backed by our price match guarantee, ensuring you get the best value for your investment.

After Sales Support:
Our dedicated support team is available to assist with any setup or operational issues, ensuring your scanner functions optimally and meets your business needs.

Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the PowerScan PBT9600 DPX to help us continue to improve our products and services.

Stock Availability:
Please contact us to confirm the availability of the PowerScan PBT9600 DPX before placing your order, ensuring we can meet your immediate business needs efficiently.

Get in Touch:
For more information about the PowerScan PBT9600 DPX or for assistance with any other inquiries, please contact our customer service team. We are committed to providing you with the best solutions and support for your business needs.

Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure satisfaction with your transaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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