NEOTECH
Datalogic Heron HD3130 POS Barcode Scanner
Datalogic Heron HD3130 POS Barcode Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The Datalogic Heron HD3130 barcode scanner combines style with functionality, offering fast and accurate scanning for POS systems in retail settings. Learn more about its capabilities and how it can streamline your transactions.
Overview:
The Datalogic Heron HD3130 barcode scanner is specifically designed for point-of-sale (POS) applications in retail environments, combining aesthetic appeal with practical functionality. It offers advanced 1D scanning capabilities, ensuring efficient and quick barcode reading, which is essential for high-volume retail operations.
Product Description:
This scanner features a stylish design that enhances the checkout counter's appearance while providing top-level performance. The Heron HD3130 is capable of reading all standard 1D barcodes, and its ergonomic design ensures comfort for all-day use. Its distinctive 'green spot' technology provides good-read feedback, adding to its efficiency and user-friendliness.
Key Features:
- Advanced 1D Scanning: Rapid and reliable reading of all standard 1D barcodes.
- Aesthetic Design: Modern and sleek, designed to complement the retail environment.
- Green Spot Technology: Visual confirmation for good-read feedback, enhancing scanning accuracy.
- Hands-Free Stand: Allows for easy switching between handheld and hands-free scanning.
- User-Friendly Ergonomics: Designed for comfort and ease of use in fast-paced retail settings.
Product Quality and Performance:
The Datalogic Heron HD3130 is built to withstand daily use in a retail environment, with a design that's both robust and lightweight. Its scanning performance is optimized for quick and accurate reads, which helps to speed up the checkout process and improve the overall customer experience.
Specifications:
- Scanning Capability: 1D barcodes
- Connectivity: USB for easy integration with existing POS systems
- Durability: Designed to withstand drops and continuous usage
- Feedback Mechanism: Green spot for good-read indication
- Ergonomics: Lightweight and comfortable to hold
Purpose of Use:
Ideal for retail settings, the Heron HD3130 enhances POS transactions by providing reliable scanning of product barcodes, loyalty cards, and coupons, thereby facilitating a quick and hassle-free checkout process.
How to Use:
Connect the Heron HD3130 to a POS system using the USB interface. Position the scanner in its stand for hands-free operation or use it handheld. Simply align the scanner with the barcode and scan. The green spot indicator will confirm a successful read.
Supported Industries:
Perfect for retail stores, boutiques, and specialty shops that require a dependable and stylish scanning solution to complement their customer service and checkout workflows.
Benefits & Compatibility:
The Heron HD3130 not only speeds up the checkout process but also enhances the aesthetic of the POS environment. Its compatibility with existing POS systems and easy setup makes it a practical choice for retailers looking to improve their transaction efficiency.
Warranty and FAQs:
Comes with a standard manufacturer’s warranty, covering defects and ensuring reliability. Extensive FAQs and technical support are available to assist with setup, usage, and troubleshooting.
Packaging/Weight/Dimension:
Securely packaged to ensure it arrives in perfect condition, ready for immediate use in any retail setting.
Shop Today & Receive Your Delivery Across the UAE:
Order your Datalogic Heron HD3130 from NEOTECH today and benefit from our efficient delivery services, ensuring that your retail operations can immediately take advantage of enhanced scanning capabilities.
Best Price Guarantee:
We offer competitive pricing on the Heron HD3130, backed by our price match guarantee, ensuring you receive the best value for your investment.
After Sales Support:
Our dedicated support team is available to assist with any setup or operational issues, ensuring your scanner functions optimally and meets your business needs.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the Heron HD3130 to help us continue to improve our products and services.
Stock Availability:
Please contact us to confirm the availability of the Heron HD3130 before placing your order, ensuring we can meet your immediate business needs efficiently.
Get in Touch:
For more information about the Heron HD3130 or for assistance with any other inquiries, please contact our customer service team. We are committed to providing you with the best solutions and support for your business needs.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure satisfaction with your transaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52


WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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