NEOTECH
MICROSOFT ZJQ-00001 SURFACE 6 (2024) Laptop - Series 1 Ultra 5-135H, 16GB, 256GB SSD, 13.5" 2K (2256 x 1504) Multi Touch
MICROSOFT ZJQ-00001 SURFACE 6 (2024) Laptop - Series 1 Ultra 5-135H, 16GB, 256GB SSD, 13.5" 2K (2256 x 1504) Multi Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Microsoft Surface 6 ZJQ-00001, featuring the Series 1 Ultra 5-135H, 16GB RAM, 256GB SSD, and a 13.5" 2K multi-touch display. A perfect blend of performance and design for professionals and creatives alike.
Overview
The Microsoft Surface 6 ZJQ-00001 is designed to cater to the needs of modern professionals who value both performance and portability. This laptop is powered by the Series 1 Ultra 5-135H processor, equipped with 16GB of RAM, and a 256GB SSD, making it highly capable for handling demanding tasks and multitasking efficiently. The 13.5-inch 2K multi-touch display offers superior clarity and detail, enhancing both productivity and multimedia experiences.
Product Description
This version of the Surface 6 is crafted to offer seamless multitasking and high-speed performance suitable for everything from business analytics to graphic design. Its sleek, lightweight design makes it an ideal companion for business travel or remote work, without sacrificing the screen size or quality, providing ample space for viewing and interacting with content.
Key Features
- Series 1 Ultra 5-135H Processor: Delivers efficient and powerful performance for all your computing needs.
- 16GB RAM: Ensures smooth operation even with multiple applications open.
- 256GB SSD: Offers quick access to your files and applications with ample storage.
- 13.5-inch 2K Multi-Touch Display: Provides vibrant visuals and intuitive touch interactions.
- Portable Design: Sleek and lightweight, perfect for professionals on the go.
- Windows 11 Compatibility: Runs the latest Windows operating system for maximum productivity.
Product Quality and Performance
The Surface 6 ZJQ-00001 is built with premium materials that ensure durability and a sophisticated aesthetic. It features advanced cooling systems to maintain optimal performance under continuous use, providing reliability and efficiency whether you're working remotely or in the office.
Specifications
- Processor: Series 1 Ultra 5-135H
- Memory: 16GB RAM
- Storage: 256GB SSD
- Display: 13.5-inch 2K (2256 x 1504) Multi-Touch
- Operating System: Windows 11 Home
- Build: Robust, stylish, and portable
Purpose of Use
Ideal for business professionals and creatives who need a reliable and powerful device for handling complex tasks on the go. It's particularly useful for presentations, document editing, and creative projects such as digital art or video editing.
How to Use
To get started with the Surface 6, power it on and follow the Windows 11 setup instructions. Utilize the multi-touch screen for efficient navigation and enhanced interaction with apps. Optimize your experience by pairing it with Surface accessories like the Surface Pen for precise input and creativity.
Supported OS/Application/Industries
This laptop is capable of running all major professional software suites, making it suitable for industries like digital marketing, graphic design, software development, and more. It is particularly effective for applications requiring high graphical fidelity and fast processing.
Benefits & Compatibility
- Efficient Performance: Capable of running demanding software and multitasking with ease.
- High-Quality Display: Ideal for tasks requiring high visual fidelity.
- Mobile and Versatile: Offers the flexibility of a laptop with the enhanced capabilities of a touch screen.
Warranty and FAQs
Includes a one-year standard warranty that covers hardware defects, with options for extended coverage. For more information on operation and maintenance, consult the Microsoft support page.
Packaging/Weight/Dimension
The device is securely packaged to ensure it arrives in perfect condition, designed for easy mobility, fitting comfortably in most bags and backpacks.
Shop Today & Receive Your Delivery Across the UAE!
Order your Microsoft Surface 6 ZJQ-00001 today for fast, reliable delivery across the UAE. Enhance your productivity and mobility with this cutting-edge laptop.
Best Price Guarantee
We offer competitive pricing for our Surface 6. If you find a lower price elsewhere, let us know, and we'll match it to ensure you get the best deal.
After Sales Support
Our customer service team is available to assist with any post-purchase inquiries or issues, ensuring a seamless experience with your new Surface 6.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experiences with the Surface 6 to help others make informed decisions about their technology purchases.
Stock Availability
Please contact us directly to check the availability of the Microsoft Surface 6 ZJQ-00001. We strive to maintain accurate stock information for your convenience.
Get in Touch
For more information or personalized advice on the Microsoft Surface 6, please contact our customer service team. We are here to help you choose the right device to meet your needs.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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