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NEOTECH

MICROSOFT ZDY-00001 SURFACE PRO 10 (2024) Tablet - Series 1 Ultra 7-165U, 32GB, 1TB SSD, 13" FHD+ Touch (Platinum)

MICROSOFT ZDY-00001 SURFACE PRO 10 (2024) Tablet - Series 1 Ultra 7-165U, 32GB, 1TB SSD, 13" FHD+ Touch (Platinum)

Regular price Dhs. 27,600.00 AED
Regular price Dhs. 27,894.00 AED Sale price Dhs. 27,600.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Elevate your productivity and creativity with the Microsoft Surface Pro 10 ZDY-00001. Powered by a Series 1 Ultra 7-165U, equipped with 32GB RAM and a 1TB SSD, this 13" FHD+ touch tablet is your gateway to unparalleled performance in a sleek platinum finish.


Overview

The Microsoft Surface Pro 10 ZDY-00001 tablet combines high-end performance with sleek design, making it ideal for professionals and creatives seeking a powerful yet portable computing solution. Featuring the advanced Series 1 Ultra 7-165U processor, 32GB of memory, and a 1TB SSD, it offers extensive capabilities for multitasking and data-heavy projects. The 13-inch FHD+ touch display, finished in a stylish platinum color, delivers stunning visuals and responsive touch interactions.

Product Description

The Surface Pro 10 ZDY-00001 is designed to tackle any task, from intensive video editing and 3D modeling to large-scale data analysis. With 32GB of RAM, it handles multiple applications simultaneously without a hitch, while the 1TB SSD ensures you have plenty of fast-access storage for your most important files and applications. Its compact form factor does not compromise on screen size or quality, making it perfect for presentations, multimedia consumption, and creative endeavors.

Key Features

  • Series 1 Ultra 7-165U Processor: State-of-the-art performance for demanding software.
  • 32GB RAM: Superb for seamless multitasking and handling complex tasks.
  • 1TB SSD: Extensive storage capacity with swift data access speeds.
  • 13-inch FHD+ Touch Display: Offers vivid colors and precise touch control.
  • Platinum Finish: Adds a touch of elegance to its robust construction.
  • Versatility: Easily switches from tablet to laptop mode with optional accessories.

Product Quality and Performance

Built to handle professional workloads, the Surface Pro 10 ZDY-00001 ensures durability and reliability, even under rigorous use. It maintains efficiency with a sophisticated cooling system, keeping performance levels high without overheating.

Specifications

  • Processor: Series 1 Ultra 7-165U
  • Memory: 32GB RAM
  • Storage: 1TB SSD
  • Display: 13-inch FHD+ (1920 x 1280) Touch
  • Operating System: Windows 11 Pro
  • Color: Platinum

Purpose of Use

This device is highly suited for professionals in fields such as graphic design, video production, software development, and other areas that require powerful computing capabilities. It's also great for business executives and students who need a reliable, high-performance tablet for everyday tasks and presentations.

How to Use

To get started, turn on your Surface Pro 10 and follow the Windows 11 setup instructions. Utilize the touch screen for interactive tasks or attach a Surface keyboard to enhance productivity with a more traditional typing experience.

Supported OS/Application/Industries

Compatible with a wide array of professional-grade software, the Surface Pro 10 is versatile enough to be used in industries ranging from creative arts to finance and engineering, providing the necessary tools for success in each domain.

Benefits & Compatibility

  • High Processing Power: Manages all your software needs efficiently.
  • Large Storage and Memory: Ideal for professionals who work with large files and applications.
  • Elegant Design: Combines functionality with style, suitable for any professional setting.

Warranty and FAQs

Includes a standard one-year warranty for hardware defects, with extended warranty options available. For more information on operation and maintenance, consult the Microsoft support page.

Packaging/Weight/Dimension

The device is packaged securely to protect it during transit and is designed to be lightweight and easy to carry, making it an ideal choice for professionals on the move.

Shop Today & Receive Your Delivery Across the UAE!

Order the Microsoft Surface Pro 10 ZDY-00001 now and benefit from fast, reliable delivery throughout the UAE. Upgrade your tech toolkit with this top-tier performance tablet.

Best Price Guarantee

We ensure the best prices for our Surface Pro 10. If you find a lower price elsewhere, we'll match it, ensuring you get the best deal available.

After Sales Support

Our dedicated support team is available to assist with any inquiries or issues, providing a seamless experience with your new Surface Pro 10.

Request for Customer Reviews and Testimonials

We encourage you to share your experience with the Surface Pro 10 to help others make informed decisions and to allow us to continue improving our products.

Stock Availability

Please contact us directly to verify the availability of the Microsoft Surface Pro 10 ZDY-00001. We aim to keep our inventory accurate and up-to-date for your convenience.

Get in Touch

For more information or personalized advice on the Microsoft Surface Pro 10, please don't hesitate to contact our customer service team. We're here to help you select the ideal device for your needs.

Disclaimer

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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