NEOTECH
MICROSOFT ZDT-00019 SURFACE PRO 10 (2024) Tablet - Series 1 Ultra 5-135U, 16GB, 256 GB SSD, 13" FHD+ Touch (Black)
MICROSOFT ZDT-00019 SURFACE PRO 10 (2024) Tablet - Series 1 Ultra 5-135U, 16GB, 256 GB SSD, 13" FHD+ Touch (Black)
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Empower your productivity with the Microsoft Surface Pro 10 ZDT-00019, featuring a Series 1 Ultra 5-135U, 16GB RAM, 256GB SSD, and a 13" FHD+ touch display in a sleek black finish. Tailored for professionals who require efficiency and style.
Overview
The Microsoft Surface Pro 10 ZDT-00019 is engineered for those who demand a combination of style, performance, and versatility. This tablet, equipped with the Series 1 Ultra 5-135U processor, 16GB of RAM, and a 256GB SSD, delivers powerful performance and ample storage in a compact form. The 13-inch FHD+ touch display offers stunning visuals and intuitive interaction, making it perfect for professionals on the go.
Product Description
This latest iteration of the Surface Pro integrates cutting-edge technology with user-friendly features to offer a top-tier productivity tool. Its 256GB SSD facilitates rapid boot times and efficient data access, while the 16GB of RAM ensures seamless multitasking. The black finish not only adds a touch of elegance but also makes this device a fitting addition to any professional setting.
Key Features
- Series 1 Ultra 5-135U Processor: Optimal performance for business applications and media.
- 16GB RAM: Enhanced multitasking and smooth operation across multiple applications.
- 256GB SSD: Quick access to files and software with ample storage space.
- 13-inch FHD+ Touch Display: Sharp visuals and responsive touch functionality for an immersive user experience.
- Sleek Black Finish: Modern and professional aesthetic.
- Portable and Versatile: Lightweight design that easily transitions from tablet to laptop with optional accessories.
Product Quality and Performance
The Surface Pro 10 ZDT-00019 is designed to meet the rigorous demands of professional use, featuring a robust build quality that can handle daily wear and tear. It's perfect for business professionals, creatives, and students who need a reliable device that won't slow them down.
Specifications
- Processor: Series 1 Ultra 5-135U
- Memory: 16GB RAM
- Storage: 256GB SSD
- Display: 13-inch FHD+ (1920 x 1280) Touch
- Operating System: Windows 11 Pro
- Color: Black
Purpose of Use
This tablet is ideally suited for professionals who need a powerful device for handling complex tasks like presentations, data analysis, and creative projects. It's also great for students and educators who require a versatile tool for teaching and learning.
How to Use
To get started with your Surface Pro 10, turn it on and follow the initial setup for Windows 11 Pro. The touch screen is ideal for navigating through apps and websites, enhancing productivity with its intuitive interface. For a full laptop experience, attach a Surface keyboard and use the kickstand to adjust the viewing angle.
Supported OS/Application/Industries
The Surface Pro 10 is compatible with a wide range of professional-grade software, from Microsoft Office Suite to graphic design programs like Adobe Photoshop. It's a valuable tool for industries such as finance, education, design, and more.
Benefits & Compatibility
- Dynamic Performance: Handles demanding software and multitasking with ease.
- High-Quality Display: Suitable for detailed graphical work and presentations.
- Elegance and Portability: Combines style with the convenience of a portable device.
Warranty and FAQs
Includes a one-year limited hardware warranty, with extended coverage available. For additional support, visit the Microsoft support page or contact customer support directly.
Packaging/Weight/Dimension
The tablet is securely packaged to protect it during shipping, ensuring it arrives in perfect condition. It's lightweight and compact, ideal for mobility without sacrificing performance.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the Microsoft Surface Pro 10 ZDT-00019 today and benefit from fast, reliable delivery throughout the UAE. Elevate your productivity with this state-of-the-art device.
Best Price Guarantee
We offer competitive pricing for our Surface Pro 10. If you find a lower price elsewhere, let us know, and we will match it to ensure you get the best possible deal.
After Sales Support
Our dedicated support team is here to assist you with any post-purchase inquiries or issues, ensuring a seamless experience with your new Surface Pro 10.
Request for Customer Reviews and Testimonials
If you enjoy using the Surface Pro 10, please share your experience. Your feedback helps others make informed decisions and allows us to continue improving our products.
Stock Availability
Please contact us directly to verify the availability of the Microsoft Surface Pro 10 ZDT-00019. We strive to keep our stock information accurate and up-to-date.
Get in Touch
For more information or personalized advice regarding the Microsoft Surface Pro 10, please contact our customer service team. We're ready to help you make the most of your investment.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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