NEOTECH
MICROSOFT ZLG-00026 SURFACE 6 (2024) Laptop - Series 1 Ultra 5-135H, 16GB, 256GB SSD, 15" (2496 x 1664) Multi-Touch (Silver)
MICROSOFT ZLG-00026 SURFACE 6 (2024) Laptop - Series 1 Ultra 5-135H, 16GB, 256GB SSD, 15" (2496 x 1664) Multi-Touch (Silver)
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your tech setup with the Microsoft Surface 6 (2024) Laptop in Silver. Featuring a Series 1 Ultra 5-135H processor, 16GB RAM, and a 256GB SSD, this 15-inch 2K multi-touch powerhouse is designed for superior performance and stylish mobility.
Overview:
The Microsoft Surface 6 (2024) in a stunning silver finish combines high performance with stylish design, featuring the Series 1 Ultra 5-135H processor, 16GB of RAM, and a 256GB SSD. Its 15-inch 2K (2496 x 1664) multi-touch display enhances productivity with superior clarity and touch interaction, making it an excellent choice for professionals, creatives, and students who demand both performance and portability.
Product Description:
The Surface 6 (2024) is built to handle demanding tasks with ease thanks to its powerful Series 1 Ultra 5-135H processor. The 16GB of RAM allows for fluid multitasking, while the 256GB SSD provides ample space and fast access to all your important files and applications. The large 15-inch display offers detailed and vibrant visuals, perfect for detailed graphical work, multimedia consumption, or intense productivity sessions.
Key Features:
- Processor: Series 1 Ultra 5-135H, optimized for high-speed performance.
- Memory and Storage: 16GB RAM enables advanced multitasking; 256GB SSD for rapid data access.
- Display: 15-inch PixelSense™ 2K (2496 x 1664) multi-touch screen, providing crisp images and responsive touch interaction.
- Connectivity: Advanced Wi-Fi and Bluetooth capabilities for seamless connectivity.
- Battery Life: Long-lasting battery suited for extended periods of use without frequent recharging.
- Operating System: Windows 11 Pro, packed with all the latest features for security and productivity.
- Design: Sleek silver chassis that is both stylish and durable, ideal for on-the-go use.
Product Quality and Performance:
Crafted with a focus on durability and performance, the Surface 6 Laptop ensures optimal functioning through its robust build and efficient cooling system. It's designed to maintain high performance under various workloads, whether in office settings, classrooms, or remote work environments.
Specifications:
- Screen Size: 15 inches
- Resolution: 2496 x 1664 (2K)
- Processor: Series 1 Ultra 5-135H
- RAM: 16GB
- Storage: 256GB SSD
- Operating System: Windows 11 Pro
- Connectivity: Wi-Fi, Bluetooth
- Camera: High-resolution front-facing camera for video calls
- Ports: USB-C, USB-A, Surface Connect port, 3.5mm headphone jack
Purpose of Use:
- Professional Applications: Ideal for business professionals needing a powerful device for multitasking and presentations.
- Educational Use: Perfect for students and educators requiring a reliable laptop for research and virtual learning.
- Creative Projects: Suited for designers and artists who benefit from a large, high-resolution touchscreen for their digital artworks.
How to Use:
- Fully charge the laptop before first use.
- Set up Windows 11 Pro by following the initial setup prompts, connecting to Wi-Fi, and logging into your Microsoft account.
- Install your preferred software and applications from the Microsoft Store or other trusted sources.
- Customize display and power settings to optimize for your specific usage needs.
- Utilize the touchscreen functionality to enhance your interaction with creative applications and productivity tools.
Supported Industries:
This laptop is highly versatile, suitable for sectors including technology, education, digital arts, and business, providing the necessary tools for efficient computing and effective communication.
Benefits & Compatibility:
- Enhanced Multitasking: The large amount of RAM and powerful processor handle multiple tasks simultaneously without lag.
- Superior Display Quality: Offers great detail and color accuracy for professionals and creatives.
- Elegant and Portable Design: The sleek silver finish makes it a stylish accessory that's easy to carry around.
Warranty and FAQs:
Includes a manufacturer's warranty covering defects and technical support issues. Extensive FAQs are available online to help with common issues and user queries.
Packaging/Weight/Dimension:
Securely packaged to ensure protection during shipping. Specific details about the packaging, weight, and dimensions are provided for logistical planning.
Shop Today & Receive Your Delivery:
Order the Microsoft Surface 6 (2024) today and enjoy cutting-edge performance and sleek design. Fast delivery and responsive customer service guarantee a seamless shopping experience.
Best Price Guarantee:
We are committed to offering the best prices. If you find this model cheaper elsewhere, let us know, and we will match the price.
After Sales Support:
Our customer service team is available to assist with any setup or operational questions, ensuring you get the most out of your new laptop.
Request for Customer Reviews and Testimonials:
Your feedback is valuable to us. Please share your experience with the Surface 6 to help us improve and assist other customers.
Stock Availability:
Please contact us to confirm the availability of the Microsoft Surface 6 (2024) Laptop before placing your order to ensure prompt delivery.
Get in Touch:
For further inquiries or additional support, please contact our customer service team. We are here to provide the assistance you need.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Please verify all details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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