NEOTECH
MICROSOFT ZLQ-00026 SURFACE 6 (2024) Laptop - Series 1 Ultra 7-165H, 16GB, 512GB SSD, 15" (2496 x 1664) Multi-Touch (Silver)
MICROSOFT ZLQ-00026 SURFACE 6 (2024) Laptop - Series 1 Ultra 7-165H, 16GB, 512GB SSD, 15" (2496 x 1664) Multi-Touch (Silver)
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Microsoft Surface 6 (2024) Laptop in sleek Silver, featuring a Series 1 Ultra 7-165H processor, 16GB RAM, and a 512GB SSD. This 15-inch 2K multi-touch powerhouse offers unmatched performance and style for professionals and creatives.
Overview:
The Microsoft Surface 6 (2024) Laptop in Silver is a high-performance machine designed for power users who need speed and reliability. It features a Series 1 Ultra 7-165H processor, 16GB of RAM, and a 512GB SSD, complemented by a 15-inch 2K (2496 x 1664) multi-touch display that provides ample space for productivity and detailed creative work.
Product Description:
Elegantly designed in Silver, the Surface 6 integrates advanced computing capabilities with aesthetic appeal. The Series 1 Ultra 7-165H processor delivers robust performance for demanding applications, while 16GB of RAM ensures efficient multitasking across multiple programs. The 512GB SSD offers significant storage space and quick data access. The laptop’s 15-inch 2K multi-touch display not only enhances productivity but also delivers sharp visuals for an immersive viewing experience, making it perfect for professionals, artists, and students.
Key Features:
- Processor: Series 1 Ultra 7-165H, designed for superior performance and energy efficiency.
- Memory and Storage: 16GB RAM facilitates advanced multitasking; 512GB SSD provides ample and fast storage.
- Display: 15-inch PixelSense™ 2K (2496 x 1664) multi-touch screen, ideal for detailed work and interactive use.
- Connectivity: High-speed Wi-Fi and Bluetooth for robust connectivity options.
- Battery Life: Long-lasting battery suited for extended hours of productivity and entertainment.
- Operating System: Windows 11 Pro, featuring the latest in security and productivity enhancements.
- Design: Sleek silver finish, lightweight and easy to carry, suitable for work and travel.
Product Quality and Performance:
The Surface 6 Laptop is engineered to meet the needs of dynamic users, featuring a durable build and a reliable cooling system that ensures optimal performance even under strenuous use. It is perfectly suited for running complex software applications, extensive multitasking, and rendering high-resolution graphics.
Specifications:
- Screen Size: 15 inches
- Resolution: 2496 x 1664 (2K)
- Processor: Series 1 Ultra 7-165H
- RAM: 16GB
- Storage: 512GB SSD
- Operating System: Windows 11 Pro
- Connectivity: Wi-Fi, Bluetooth
- Camera: High-resolution front and rear cameras
- Ports: USB-C, USB-A, Surface Connect port, 3.5mm headphone jack
Purpose of Use:
- Professional Use: Ideal for software development, graphic design, video editing, and data analysis.
- Educational Use: Perfect for students and educators requiring a powerful device for research, presentations, and multimedia tasks.
- Creative Projects: Suitable for digital artists and photographers who demand precision and high display quality.
How to Use:
- Fully charge the laptop before first use.
- Follow the setup instructions to configure Windows 11 Pro, connect to Wi-Fi, and personalize your device.
- Install necessary software from the Microsoft Store or other trusted sources.
- Adjust the display settings to your preference for optimal viewing and power management.
- Utilize the multi-touch screen for enhanced interaction with creative apps and productivity software.
Supported Industries:
This laptop is highly versatile, ideal for the technology sector, creative industries, education, and business environments, offering necessary tools for high-end computing needs.
Benefits & Compatibility:
- High-End Performance: Handles multiple applications and large files smoothly.
- Superior Display: Provides clear and detailed visuals for intricate graphic tasks.
- Elegant Design: The stylish silver finish makes it a visually appealing choice for professionals.
Warranty and FAQs:
Includes a comprehensive manufacturer's warranty. Extensive FAQs available online help resolve common issues and maximize device use.
Packaging/Weight/Dimension:
Securely packaged to protect during transport with specific details on weight and dimensions provided for logistics planning.
Shop Today & Receive Your Delivery:
Purchase your Microsoft Surface 6 (2024) today to leverage advanced technology designed for efficiency. Fast delivery and responsive customer service guarantee a smooth transaction.
Best Price Guarantee:
We offer competitive pricing and will match lower prices found elsewhere, ensuring you get the best value.
After Sales Support:
Our dedicated customer support team is available to assist with any questions or issues, helping you maximize your investment in the Surface 6.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the Surface 6, as your feedback helps us improve and guide other customers.
Stock Availability:
Please contact us to confirm the availability of the Microsoft Surface 6 (2024) Laptop before placing your order to ensure timely delivery.
Get in Touch:
For further inquiries or additional support, contact our customer service team. We are dedicated to providing necessary assistance and resolving any queries.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Please verify all details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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