NEOTECH
MICROSOFT ZRF-00001 SURFACE STUDIO 2 Laptop - 13th Gen i7-13800H, 16GB, 512GB, 14.4" (2400 x 1600) Touch X360
MICROSOFT ZRF-00001 SURFACE STUDIO 2 Laptop - 13th Gen i7-13800H, 16GB, 512GB, 14.4" (2400 x 1600) Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your creative and professional projects with the Microsoft Surface Studio 2 ZRF-00001, featuring a 13th Gen i7-13800H, 16GB RAM, 512GB SSD, and a 14.4" touch X360 display. Perfect for those who demand versatility and performance.
Overview
The Microsoft Surface Studio 2 ZRF-00001 is engineered for professionals and creatives who need a versatile device that can adapt to various modes of use while providing top-tier performance. Powered by the 13th Gen Intel i7-13800H processor and equipped with 16GB of RAM and a 512GB SSD, it offers exceptional processing power and storage. The 14.4-inch touch X360 display supports a resolution of 2400 x 1600, providing vibrant visuals and fluid touch interactions.
Product Description
This iteration of the Surface Studio 2 is designed for high-end performance across multiple applications, from graphic design and video editing to data analysis and multitasking. The convertible X360 design allows the laptop to be used in traditional, tablet, tent, or presentation modes, making it ideal for presentations, creative work, and more. The sleek design and robust build quality ensure it stands up to the demands of professional use.
Key Features
- 13th Gen Intel i7-13800H Processor: Offers advanced processing capabilities for demanding software.
- 16GB RAM: Enhances performance with smooth multitasking and quick access to frequently used files.
- 512GB SSD: Provides ample storage with fast data access speeds.
- 14.4-inch Touch X360 Display: Delivers crisp, detailed visuals with responsive touch capabilities.
- Convertible Design: Switches easily between modes for various professional uses.
- Sleek and Portable: Combines power with elegance, suitable for both office and mobile use.
Product Quality and Performance
The Surface Studio 2 ZRF-00001 is built with premium materials that ensure durability and a sophisticated aesthetic. It features advanced cooling solutions to maintain optimal performance during extended use, ensuring reliability when you need it most.
Specifications
- Processor: 13th Gen Intel i7-13800H
- Memory: 16GB RAM
- Storage: 512GB SSD
- Display: 14.4-inch (2400 x 1600) Touch X360
- Operating System: Windows 11 Pro
- Form Factor: Convertible laptop with touch and pen support
Purpose of Use
Perfect for professionals in fields such as graphic design, architecture, video production, and software development who require a high-performance laptop that can also serve as a dynamic creative tool. Its flexibility makes it an excellent choice for both stationary workstations and dynamic, on-the-go environments.
How to Use
Start by powering on the Surface Studio 2 and follow the setup instructions for Windows 11 Pro. Use the touch screen and convertible features to maximize productivity, especially in design and presentation tasks. Pair it with a Surface Pen for enhanced precision in creative applications.
Supported OS/Application/Industries
This laptop is highly capable of running all major professional applications, particularly those requiring high graphical fidelity, such as Adobe Creative Cloud, Autodesk software, and other design and editing tools.
Benefits & Compatibility
- High-Performance Specs: Handles extensive multitasking and complex applications with ease.
- Flexible Usage: Adapts to user needs with its multi-mode capability.
- Professional Design: Offers a modern look that fits seamlessly into any professional setting.
Warranty and FAQs
Includes a standard one-year warranty for hardware defects, with options for extended protection. For more detailed support and troubleshooting, consult the Microsoft support page.
Packaging/Weight/Dimension
The device is packaged securely to protect it during transport and is designed for mobility, weighing just enough to be portable while robust enough for secure handling.
Shop Today & Receive Your Delivery Across the UAE!
Order your Microsoft Surface Studio 2 ZRF-00001 now and benefit from fast, reliable delivery across the UAE. Enhance your professional capabilities with this state-of-the-art laptop.
Best Price Guarantee
We monitor the market to ensure our prices are competitive. If you find a lower price elsewhere, we will match it to ensure you receive the best possible deal.
After Sales Support
Our customer service team is ready to assist with any post-purchase questions or issues, providing a seamless experience with your new Surface Studio 2.
Request for Customer Reviews and Testimonials
We encourage you to share your experiences with the Surface Studio 2 to help others make informed decisions and to allow us to continue improving our products.
Stock Availability
Please contact us directly to verify the availability of the Microsoft Surface Studio 2 ZRF-00001. We strive to keep our stock information accurate and up-to-date for your convenience.
Get in Touch
For more information or personalized advice regarding the Microsoft Surface Studio 2, please contact our customer service team. We are here to help you select the right device for your professional or educational needs.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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