NEOTECH
MICROSOFT SURFACE STUDIO 2 Laptop - 13th Gen i7-13700H, 32GB, 1TB SSD, NVIDIA GeForce RTX 4050 6GB, 14.4" (2400 x 1600) Touch X360
MICROSOFT SURFACE STUDIO 2 Laptop - 13th Gen i7-13700H, 32GB, 1TB SSD, NVIDIA GeForce RTX 4050 6GB, 14.4" (2400 x 1600) Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unlock next-level productivity with the Surface Studio 2 Laptop, featuring a 13th Gen i7, RTX 4050, 32GB RAM, and a 14.4" touch display. Designed for the creative and the bold.
Overview
The Microsoft Surface Studio 2 Laptop redefines what you can expect from a high-performance laptop. It boasts a 13th Gen Intel i7-13700H processor, NVIDIA GeForce RTX 4050 graphics, 32GB of RAM, and a 1TB SSD, making it a powerhouse for professionals in any field. The 14.4-inch X360 touch display offers versatility and stunning visuals, enhancing both your work and play.
Product Description
Experience cutting-edge technology with the Surface Studio 2. This laptop is engineered for those who demand power and flexibility. Whether you're editing high-resolution videos, rendering complex 3D models, or enjoying the latest games, the NVIDIA RTX 4050 ensures smooth graphics and peak performance. The innovative X360 touch screen adapts to your needs, providing a seamless transition from laptop to tablet.
Key Features
- 13th Gen Intel i7-13700H Processor: High-speed processing for demanding applications.
- NVIDIA GeForce RTX 4050 6GB: Delivers exceptional graphic performance for creators and gamers.
- 32GB RAM: Allows for flawless multitasking.
- 1TB SSD: Offers ample storage with quick access to files and applications.
- 14.4-inch (2400 x 1600) Touch Display: Offers vibrant visuals and intuitive touch control.
- X360 Design: Flexible and adaptable for use in any mode.
Product Quality and Performance
The Surface Studio 2 is built to handle the most demanding tasks with ease. Its robust construction guarantees durability, while the high-performance specs ensure it can keep up with your workflow and creativity. With advanced thermal design, it stays cool under pressure, providing reliability when you need it most.
Specifications
- Processor: 13th Gen Intel i7-13700H
- Graphics: NVIDIA GeForce RTX 4050 6GB
- Memory: 32GB RAM
- Storage: 1TB SSD
- Display: 14.4-inch (2400 x 1600) Touch X360
- Operating System: Windows 11 Pro
Purpose of Use
Perfect for creative professionals, gamers, and tech enthusiasts, the Surface Studio 2 adapts to various high-demand uses. It excels in environments where power, speed, and visual fidelity are key.
How to Use
Turn on the Surface Studio 2 and follow the Windows 11 Pro setup prompts. The X360 touch capabilities can be utilized to enhance your interaction, whether in studio mode for drawing or tent mode for presentations.
Supported OS/Application/Industries
This laptop is ideal for graphic design, video editing, gaming, and software engineering, supporting applications like Adobe Creative Cloud, Autodesk, and VR platforms.
Benefits & Compatibility
- Advanced Graphics: Ideal for graphic-intensive tasks and modern gaming.
- Versatile Usage: Easily switches between laptop, tablet, and studio modes.
- High Connectivity: Includes USB-C, USB-A, Wi-Fi 6, and Bluetooth for all your peripherals.
Warranty and FAQs
Includes a standard one-year warranty with optional extended coverage. Check our website for FAQs and support for the best use of your Surface Studio 2.
Packaging/Weight/Dimension
The Surface Studio 2 comes in premium packaging designed to protect your device during shipping. It weighs approximately 4.2 lbs and is designed for easy portability.
Shop Today & Receive Your Delivery Across the UAE!
Order your Surface Studio 2 today and benefit from fast, reliable delivery across the UAE. Take your productivity and creativity to new heights with this top-tier laptop.
Best Price Guarantee
We offer competitive pricing on our Surface Studio 2. If you find a lower price elsewhere, we will match it, ensuring you receive the best possible deal.
After Sales Support
Our dedicated support team is here to help with any queries you might have post-purchase. We ensure your Surface Studio 2 meets your expectations and beyond.
Request for Customer Reviews and Testimonials
Share your experiences with the Surface Studio 2 to help others understand its impact on your work and creativity.
Stock Availability
Contact us directly to verify the availability of the Microsoft Surface Studio 2. We aim to keep our stock information up-to-date to serve you better.
Get in Touch
For more details on the Microsoft Surface Studio 2 or for assistance with your purchase, please reach out to our customer service team.
Disclaimer
All information provided is for general purposes only and is subject to change without notice. Product images are illustrative and may not represent the actual product. Verify all details, including prices and product specifications, with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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