NEOTECH
MICROSOFT ZHY-00042 SURFACE PRO Copilot+ Laptop - Qualcomm Snapdragon X Plus, 16GB, 512GB SSD, 13" (2880 x 1920) Touch X360
MICROSOFT ZHY-00042 SURFACE PRO Copilot+ Laptop - Qualcomm Snapdragon X Plus, 16GB, 512GB SSD, 13" (2880 x 1920) Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Step up your productivity with the Microsoft Surface Pro CoPilot+ ZHY-00042, featuring a Qualcomm Snapdragon X Plus, 16GB RAM, 512GB SSD, and a 13" (2880 x 1920) Touch X360 display. Designed for professionals seeking power and versatility in one sleek package.
Overview
The Microsoft Surface Pro CoPilot+ ZHY-00042 redefines efficiency and versatility in a modern convertible laptop. Powered by the Qualcomm Snapdragon X Plus processor, with 16GB of RAM and a 512GB SSD, it provides the high-performance capabilities necessary for demanding applications and multitasking. The 13-inch (2880 x 1920) Touch X360 display not only offers stunning visuals but also supports various modes of use, adapting to your workflow whether you're in the office or on the go.
Product Description
This version of the Surface Pro CoPilot+ is crafted for dynamic professionals who need a reliable device that can keep up with their busy schedules. Its convertible design allows easy transition between a traditional laptop setup and a tablet for drawing or presentations, making it ideal for presentations, creative tasks, and more.
Key Features
- Qualcomm Snapdragon X Plus Processor: Delivers efficient, powerful performance for all your computing needs.
- 16GB RAM: Facilitates smooth multitasking and quick loading of applications.
- 512GB SSD: Provides ample storage space for your files, applications, and media.
- 13-inch (2880 x 1920) Touch X360 Display: Enables vivid, crisp visuals and responsive touch interactions.
- Convertible Design: Transforms from laptop to tablet with a simple flip, suited for various professional and personal uses.
- Sleek Form Factor: Modern and lightweight, making it easy to carry without sacrificing performance.
Product Quality and Performance
The Surface Pro CoPilot+ ZHY-00042 is engineered to meet the needs of professional environments, ensuring durability and reliability. It features a robust build and advanced cooling systems to maintain optimal performance under continuous use.
Specifications
- Processor: Qualcomm Snapdragon X Plus
- Memory: 16GB RAM
- Storage: 512GB SSD
- Display: 13-inch (2880 x 1920) Touch X360
- Operating System: Windows 11 Home
- Form Factor: Convertible laptop with touch and pen support
Purpose of Use
The ZHY-00042 is perfect for professionals who require a high-performance laptop that can double as a powerful tablet. It's particularly useful for designers, engineers, business analysts, and anyone who benefits from a portable device with versatile display options.
How to Use
Start by powering on the Surface Pro CoPilot+ and follow the setup instructions for Windows 11 Home. Use the touch screen for interactive tasks and switch between laptop and tablet modes depending on your needs. Optimize your use with Surface accessories like the Surface Pen for enhanced productivity.
Supported OS/Application/Industries
This laptop is suitable for a wide array of professional applications, especially those requiring graphical power and multitasking, such as software development, graphic design, and data analysis. It's also ideal for industries that value mobility, such as consulting, sales, and education.
Benefits & Compatibility
- Versatile Usage: Easily switches between modes to cater to different tasks, from typing documents to illustrating concepts.
- High-Quality Display: Ensures all visuals are sharply rendered, beneficial for creative and technical professions.
- Efficient and Powerful: Capable of running complex applications without lag, supporting productive workflows.
Warranty and FAQs
Includes a one-year limited hardware warranty, with options for extended coverage. Visit the Microsoft support page for additional support and troubleshooting advice.
Packaging/Weight/Dimension
The device is securely packaged to protect it during transport. Its lightweight and slim design make it an excellent choice for professionals on the move, providing powerful computing capabilities without the bulk.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your Microsoft Surface Pro CoPilot+ ZHY-00042 now and enjoy our reliable delivery service across the UAE. Experience the ultimate in productivity and flexibility with this advanced laptop.
Best Price Guarantee
We're committed to offering you the best price for our products. If you find a lower price elsewhere, let us know and we'll match it to ensure you get the best deal.
After Sales Support
Our customer service team is ready to assist with any post-purchase inquiries or issues, ensuring a seamless experience with your new Surface Pro CoPilot+.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experiences with the Surface Pro CoPilot+ to help others make informed purchasing decisions and improve our product offerings.
Stock Availability
Contact us directly to check the availability of the Microsoft Surface Pro CoPilot+ ZHY-00042. We strive to keep our inventory accurate and up-to-date for your convenience.
Get in Touch
For more information or personalized advice regarding the Microsoft Surface Pro CoPilot+, please contact our customer service team. We are here to help you choose the right device to meet your needs.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52




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