NEOTECH
MICROSOFT ZHY-00001 SURFACE PRO Copilot+ Laptop - Qualcomm Snapdragon X Plus, 16GB, 512GB SSD, 13" (2880 x 1920) Touch X360
MICROSOFT ZHY-00001 SURFACE PRO Copilot+ Laptop - Qualcomm Snapdragon X Plus, 16GB, 512GB SSD, 13" (2880 x 1920) Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Transform how you work and play with the Microsoft Surface Pro CoPilot+ ZHY-00001, featuring a Qualcomm Snapdragon X Plus, 16GB RAM, 512GB SSD, and a stunning 13" (2880 x 1920) Touch X360 display. The ultimate tool for dynamic professionals.
Overview
The Microsoft Surface Pro CoPilot+ ZHY-00001 is designed to cater to the needs of modern professionals and creatives who demand flexibility, performance, and portability. Equipped with the Qualcomm Snapdragon X Plus processor and boasting 16GB of RAM and a 512GB SSD, this laptop provides ample power for multitasking and storage for large files. The 13-inch (2880 x 1920) Touch X360 display offers vivid colors and sharp details, along with the versatility of a convertible design.
Product Description
This iteration of the Surface Pro CoPilot+ enhances productivity with its high-resolution, multi-touch, convertible display, allowing users to switch between laptop, tablet, tent, and entertainment modes effortlessly. Whether you're presenting, creating, or consuming content, the ZHY-00001 adapts to your needs with its lightweight design and robust processing capabilities.
Key Features
- Qualcomm Snapdragon X Plus Processor: Provides exceptional speed and efficiency.
- 16GB RAM: Delivers smooth performance even with multiple applications open.
- 512GB SSD: Offers speedy storage for your software and media.
- 13-inch (2880 x 1920) Touch X360 Display: Ensures stunning visuals with flexible viewing angles.
- Convertible Design: Transforms from a laptop to a tablet with ease.
- Sleek and Stylish: Crafted with a focus on aesthetics and functionality.
Product Quality and Performance
The Surface Pro CoPilot+ ZHY-00001 is built to handle the demands of intensive use, featuring a durable body that withstands daily rigors while remaining light enough for easy transport. Its advanced thermal design keeps the system cool, enhancing performance during prolonged sessions.
Specifications
- Processor: Qualcomm Snapdragon X Plus
- Memory: 16GB RAM
- Storage: 512GB SSD
- Display: 13-inch (2880 x 1920) Touch X360
- Operating System: Windows 11 Home
- Form Factor: Convertible laptop with touch and pen support
Purpose of Use
Ideal for professionals on the go, this device excels in environments that require flexibility and power, such as business travel, client meetings, or creative studios. It is also well-suited for students who need a versatile device for both study and entertainment.
How to Use
Begin by turning on the Surface Pro CoPilot+ and following the Windows 11 setup process. Utilize the X360 touch capabilities for interactive tasks, and switch between modes depending on your activity — from typing reports in laptop mode to sketching designs in tablet mode.
Supported OS/Application/Industries
The laptop is capable of running all major professional software suites, making it suitable for industries like digital marketing, graphic design, software development, and more. It's particularly effective for applications requiring high graphical fidelity and fast processing.
Benefits & Compatibility
- Dynamic Display: High-resolution screen that adjusts to your needs.
- Multi-Mode Usage: Shifts between modes to suit various tasks and preferences.
- Powerful Internals: Handles extensive multitasking without lag.
Warranty and FAQs
Comes with a one-year limited warranty covering hardware defects, with options for extended protection. Visit Microsoft's support page for troubleshooting tips and more detailed product guidance.
Packaging/Weight/Dimension
Packaged securely to ensure safe delivery. Its compact dimensions make it an excellent choice for professionals who need a powerful computing solution on the move.
Shop Today & Receive Your Delivery Across the UAE!
Order your Microsoft Surface Pro CoPilot+ ZHY-00001 today and take advantage of quick, reliable delivery across the UAE. Elevate your productivity and mobility with this top-tier device.
Best Price Guarantee
We're committed to offering you the best price. If you find a lower price elsewhere, we will match it to ensure you get the best deal possible.
After Sales Support
Our customer service team is ready to assist with any post-purchase questions or issues, ensuring you get the most out of your new Surface Pro CoPilot+.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experience using the Surface Pro CoPilot+ to help others make informed decisions about their technology purchases.
Stock Availability
Contact us directly to check the availability of the Microsoft Surface Pro CoPilot+ ZHY-00001. We strive to keep our inventory up-to-date and ready for immediate dispatch.
Get in Touch
For further information or personalized advice on the Microsoft Surface Pro CoPilot+, please reach out to our customer service team. We are here to help you select the perfect device to meet your needs.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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