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NEOTECH

MICROSOFT ZHY-00036 SURFACE PRO Copilot+ Laptop - Qualcomm Snapdragon X Plus, 16GB, 512GB SSD, 13" (2880 x 1920) Touch X360

MICROSOFT ZHY-00036 SURFACE PRO Copilot+ Laptop - Qualcomm Snapdragon X Plus, 16GB, 512GB SSD, 13" (2880 x 1920) Touch X360

Regular price Dhs. 12,000.00 AED
Regular price Dhs. 12,249.00 AED Sale price Dhs. 12,000.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Unlock superior productivity with the Microsoft Surface Pro CoPilot+ ZHY-00036. Powered by a Qualcomm Snapdragon X Plus, featuring 16GB RAM, 512GB SSD, and a 13" (2880 x 1920) Touch X360 display. Ideal for professionals who need performance on the go.


Overview

The Microsoft Surface Pro CoPilot+ ZHY-00036 enhances your productivity with its flexible design and powerful specifications. Equipped with the Qualcomm Snapdragon X Plus processor, 16GB of RAM, and a 512GB SSD, this device is perfect for professionals and creatives who require a reliable and versatile tool for multitasking and high-demand applications. The 13-inch (2880 x 1920) Touch X360 display offers stunning visuals and adaptable usage modes, encased in a sleek and modern design.

Product Description

This edition of the Surface Pro CoPilot+ is tailored to support various professional and creative needs, providing a seamless blend of performance and portability. Whether you're working on graphic design, attending virtual meetings, or managing complex databases, the ZHY-00036 model delivers all the computing power you need without compromising on style or functionality. Its convertible design allows you to switch between laptop, tablet, tent, and presentation modes effortlessly.

Key Features

  • Qualcomm Snapdragon X Plus Processor: Delivers efficient and powerful computing capabilities.
  • 16GB RAM: Facilitates smooth multitasking and quick access to frequently used files.
  • 512GB SSD: Offers ample storage for large files and ensures fast system performance.
  • 13-inch (2880 x 1920) Touch X360 Display: Provides vibrant visuals and versatile display options.
  • Convertible Design: Easily shifts between multiple modes to suit various tasks and preferences.
  • Sleek and Portable: Designed for professionals on the move, combining power with portability.

Product Quality and Performance

The Surface Pro CoPilot+ ZHY-00036 is designed to meet the needs of demanding professional environments, featuring robust build quality that can handle the rigors of travel and extended use. Its thermal management system ensures the device runs efficiently, maintaining optimal performance during long working hours.

Specifications

  • Processor: Qualcomm Snapdragon X Plus
  • Memory: 16GB RAM
  • Storage: 512GB SSD
  • Display: 13-inch (2880 x 1920) Touch X360
  • Operating System: Windows 11 Home
  • Form Factor: Convertible laptop with touch and pen support

Purpose of Use

The ZHY-00036 is ideal for dynamic professionals and creatives needing a versatile computing solution. It excels in scenarios that require robust processing power and adaptability, such as digital art creation, complex data analysis, and multi-media presentations.

How to Use

To begin using your Surface Pro CoPilot+, turn it on and complete the Windows 11 Home setup. The touch screen and convertible features enhance user interaction, making it perfect for presentations, design work, or everyday tasks. Optimize your experience by utilizing the Surface Pen for note-taking or drawing.

Supported OS/Application/Industries

This laptop is highly effective for use in industries that require powerful and efficient computing solutions, including digital marketing, software development, graphic design, and education. It supports a broad range of professional-grade applications, ensuring users can meet their specific industry requirements.

Benefits & Compatibility

  • High-Performance Specs: Capable of running demanding software and multitasking with ease.
  • Flexibility in Use: Adapts to user needs with its multi-mode capability.
  • Professional Design: Sleek, modern aesthetic that fits into any professional setting.

Warranty and FAQs

Includes a standard one-year warranty for hardware defects, with extended coverage options available. For more information on operation and maintenance, visit the Microsoft support page or contact customer support directly.

Packaging/Weight/Dimension

The Surface Pro CoPilot+ is packaged to ensure protection during shipping, designed to be lightweight for easy transport, making it an excellent choice for professionals on the go.

Shop Today & Receive Your Delivery Across the UAE!

Order the Microsoft Surface Pro CoPilot+ ZHY-00036 today and benefit from fast, reliable delivery across the UAE. Take your productivity and creativity to new heights with this high-performance, versatile laptop.

Best Price Guarantee

We're committed to providing the best value. If you find a lower price elsewhere, we will match it to ensure you get the best possible deal.

After Sales Support

Our customer service team is available to assist with any post-purchase questions or issues, providing a smooth experience with your new Surface Pro CoPilot+.

Request for Customer Reviews and Testimonials

We encourage you to share your experience with the Surface Pro CoPilot+ to help others make informed decisions and to allow us to continue improving our products.

Stock Availability

Please contact us directly to verify the availability of the Microsoft Surface Pro CoPilot+ ZHY-00036. We strive to maintain accurate stock information for prompt delivery.

Get in Touch

For more details or personalized advice on the Microsoft Surface Pro CoPilot+, please contact our customer service team. We are here to help you choose the perfect device for your needs.

Disclaimer

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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