NEOTECH
Newland FR2780 Urchin Series Small 1D/2D USB Scanner ROHS Certified COM CMOS Self-Service Supermarket IP42 Performance Stock
Newland FR2780 Urchin Series Small 1D/2D USB Scanner ROHS Certified COM CMOS Self-Service Supermarket IP42 Performance Stock
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost efficiency in self-service and checkout environments with the Newland FR2780 Urchin Series USB Scanner. Compact, ROHS certified, and IP42 rated for optimal performance in supermarkets.
Overview:
The Newland FR2780 Urchin Series is a compact USB scanner designed for seamless integration into self-service stations and checkout counters in supermarkets. It offers robust 1D and 2D scanning capabilities in a small form factor, making it an ideal choice for environments where space and efficiency are priorities.
Product Description:
This small yet powerful scanner uses COM CMOS technology to deliver precise and quick barcode reading, enhancing customer experiences and streamlining operations. The FR2780 is also ROHS certified, ensuring it meets environmental standards, and comes with an IP42 rating, signifying resistance to particles and moisture, which is crucial in busy supermarket settings. Key features include:
- 1D and 2D Scanning: Capable of reading a wide range of barcode types quickly and accurately.
- USB Connectivity: Easy integration into existing systems with a universal interface.
- Compact Design: Ideal for tight spaces at self-service kiosks or checkout counters.
- IP42 Performance: Offers protection against dirt and minor liquid splashes.
Key Features:
- Fast Scanning Speed: Optimizes checkout processes by reducing wait times for customers.
- Durability: Designed to withstand the daily rigors of high-traffic retail environments.
- Energy Efficiency: Uses low power, contributing to overall energy savings in operational settings.
Product Quality and Performance:
The Newland FR2780 Urchin Series is engineered for reliability and speed. Its advanced scanning technology ensures it can handle the demands of a busy supermarket, from scanning customer coupons to processing loyalty cards and digital vouchers.
Specifications:
- Technology: COM CMOS for superior image capturing.
- Connectivity: USB for straightforward installation and connectivity.
- Certifications: ROHS compliant and IP42 rated.
- Dimensions: Optimally sized for easy placement without compromising functionality.
Purpose of Use:
The FR2780 is particularly suited for supermarkets, retail chains, and hospitality environments where quick, reliable barcode scanning is necessary to facilitate a smooth transaction process at self-service stations or traditional checkouts.
How to Use:
Connect the FR2780 scanner to a computer or terminal via USB. Configure the device according to the setup instructions to match specific scanning needs. Once integrated, it is ready to scan barcodes printed on products, labels, or displayed on smartphones and tablets.
Supported OS/Application/Industries:
This device is compatible with various operating systems that support USB interfaces, making it highly versatile for retail, hospitality, and event management industries.
Benefits & Compatibility:
- Enhanced Checkout Efficiency: Provides a faster, more accurate scanning solution to improve transaction times and reduce queues.
- Space-Saving Design: Its compact size allows for installation in areas with limited space, ideal for modern, streamlined environments.
- Ease of Integration: USB connectivity ensures compatibility with most POS systems, requiring minimal setup for full functionality.
Warranty and FAQs:
Includes a manufacturer’s warranty that covers defects in materials and workmanship. Extensive FAQs and customer support are available to assist with setup, operation, and troubleshooting.
Packaging/Weight/Dimension:
Packaged with the FR2780 scanner, USB cable, and installation guide. The design ensures that the device is secure during shipping and ready for immediate deployment upon arrival.
Shop Today & Receive Your Delivery:
Order the Newland FR2780 Urchin Series Scanner today to enhance operational efficiency in your supermarket or retail space. Enjoy fast delivery and reliable customer service.
Best Price Guarantee:
We offer competitive pricing on the Newland FR2780. If you find a lower price elsewhere, we'll match it to ensure you receive the best value.
After Sales Support:
Our dedicated team provides exceptional after-sales service to resolve any issues and answer questions, ensuring your complete satisfaction with the purchase.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experiences with the Newland FR2780 to help us improve our services and assist other businesses in making informed decisions.
Stock Availability:
Please check stock availability with us before placing your order to ensure timely delivery. We aim to keep this popular product in stock for immediate dispatch.
Get in Touch:
For more information about the Newland FR2780 or assistance with your order, our expert team is ready to help. Contact us for personalized advice and detailed product insights.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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