NEOTECH
SUNMI K2 24\" Full HD Capacitive Kiosk System with 10-Point Touch 2D Barcodes 80 mm Receipt Printer in Stock
SUNMI K2 24\" Full HD Capacitive Kiosk System with 10-Point Touch 2D Barcodes 80 mm Receipt Printer in Stock
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your customer service with the SUNMI K2, a 24-inch full HD capacitive kiosk system featuring 10-point touch, 2D barcode scanning, and an 80 mm receipt printer. Available now for streamlined operations.
Overview:
The SUNMI K2 is an advanced kiosk system designed to enhance customer interaction and streamline service delivery. Featuring a 24-inch full HD capacitive touchscreen, this kiosk supports 10-point multi-touch and integrates seamless 2D barcode scanning and receipt printing functionalities.
Product Description:
Ideal for retail, hospitality, and service industries, the SUNMI K2 kiosk system is engineered to provide a comprehensive solution for self-service applications. Its large, vibrant display offers users an intuitive interface, while its built-in 2D barcode scanner and 80 mm receipt printer facilitate efficient transaction processing. Key features include:
- 24-Inch Full HD Capacitive Touchscreen: Delivers sharp visuals and responsive touch interaction, enhancing user experience.
- 10-Point Multi-Touch: Allows for fluid navigation and multi-user interactions.
- Integrated 2D Barcode Scanner: Enables quick and accurate scanning of all standard 2D barcodes, supporting digital coupon redemption, loyalty program management, and more.
- 80 mm Receipt Printer: Provides high-quality, rapid receipt printing directly from the kiosk.
Key Features:
- Sleek Design: Modern and attractive, fitting seamlessly into any environment.
- Versatile Functionality: Equipped to handle various tasks from information display to complex transactions.
- Durable Build: Constructed to withstand heavy usage in public spaces.
Product Quality and Performance:
The SUNMI K2 is built to last with high-quality components that ensure reliability and durability. Its performance is optimized for high-traffic scenarios where speed and accuracy are crucial, making it an asset for any business looking to improve operational efficiency.
Specifications:
- Display: 24-inch Full HD (1920x1080) capacitive touchscreen
- Touch Technology: 10-point multi-touch capability
- Scanning Capability: Integrated 2D barcode scanner
- Printing Capability: Built-in 80 mm thermal receipt printer
- Durability: Robust construction suitable for public use
Purpose of Use:
This kiosk is perfect for businesses aiming to reduce wait times and improve customer satisfaction through self-service options. It is particularly effective in settings such as retail stores, movie theaters, fast food restaurants, and transportation hubs.
How to Use:
Set up the kiosk in a strategic location, connect it to your network, and configure it for your specific service applications. Customers can interact with the touchscreen to navigate services, scan barcodes, and receive printed receipts or tickets directly from the device.
Supported OS/Application/Industries:
The SUNMI K2 is versatile enough to be integrated into any system that supports standard connectivity options, making it suitable for a wide range of industries including retail, hospitality, and public services.
Benefits & Compatibility:
- Enhanced Customer Experience: Reduces queues and wait times through efficient self-service.
- Increased Sales Opportunities: Interactive promotions and upselling directly on the kiosk can increase revenue.
- Reduced Operational Costs: Decreases the need for staff at traditional service counters.
Warranty and FAQs:
Comes with a comprehensive manufacturer's warranty that covers defects and technical issues. Extensive FAQs and customer support are available to assist with installation, configuration, and maintenance.
Packaging/Weight/Dimension:
Includes the SUNMI K2 kiosk, power cables, and user manual. Packaging is designed to protect the product during transit and ensure it arrives ready for immediate setup and use.
Shop Today & Receive Your Delivery:
Order the SUNMI K2 Capacitive Kiosk System today to modernize your service offerings and enhance customer interactions. Enjoy fast delivery and exceptional customer service.
Best Price Guarantee:
We offer competitive pricing on the SUNMI K2. If you find a lower price elsewhere, we'll match it to ensure you get the best value.
After Sales Support:
Our dedicated support team provides exceptional after-sales service to help with any issues or questions, ensuring your complete satisfaction with the purchase.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experiences with the SUNMI K2 to help us improve our services and assist other businesses in making informed decisions.
Stock Availability:
Please check stock availability with us before placing your order to ensure timely delivery. We aim to keep this high-demand product in stock for immediate dispatch.
Get in Touch:
For more information about the SUNMI K2 or assistance with your order, our expert team is ready to help. Contact us for personalized advice and detailed product insights.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52


WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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