NEOTECH
Bixolon XM7-40 Robust 4\" Portable Thermal Printer for Handheld Mobile Working 203dpi Direct Thermal
Bixolon XM7-40 Robust 4\" Portable Thermal Printer for Handheld Mobile Working 203dpi Direct Thermal
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your mobile operations with the Bixolon XM7-40, a robust 4-inch portable thermal printer offering 203dpi resolution for high-quality direct thermal printing. Ideal for handheld mobile working environments.
Overview:
The Bixolon XM7-40 Portable Thermal Printer is designed to facilitate mobile printing with a focus on durability and high-quality output. This 4-inch printer is perfect for industries that require reliable, on-the-go printing solutions, such as logistics, retail, and field services.
Product Description:
The XM7-40 is a high-performance portable printer tailored for challenging environments. It supports direct thermal printing technology, eliminating the need for ink or toner, which is both cost-effective and maintenance-free. The printer's 203dpi resolution ensures crisp and clear prints, making it suitable for a wide range of applications, from receipts to shipping labels. Key features include:
- Direct Thermal Printing: Provides high-quality prints with a maximum resolution of 203dpi.
- Robust Design: Engineered to withstand the rigors of mobile working environments.
- 4-Inch Print Width: Ideal for printing larger format labels and receipts.
Key Features:
- High Durability: Features a rugged design capable of withstanding drops and environmental challenges.
- Fast Print Speed: Enhances efficiency with quick print capabilities, reducing wait times for users.
- Ease of Use: Simple interface and straightforward media loading make it accessible for all users.
Product Quality and Performance:
Built for field operations, the XM7-40 delivers reliable performance under varied conditions. Its robust construction ensures longevity and consistent operation, critical for businesses that depend on mobile printing.
Specifications:
- Printing Method: Direct thermal
- Print Resolution: 203dpi for clear and detailed printouts
- Maximum Print Width: 4 inches
- Durability: Designed to endure drops and exposure to dust and moisture
Purpose of Use:
This printer is especially beneficial for applications requiring mobile setup, including logistics for tracking and inventory management, retail for price tagging and receipts, and field services for service orders and invoices.
How to Use:
To start using the XM7-40, load the media (labels or receipts), connect to a power source, and pair with a mobile device via Bluetooth or USB. Configure the printing settings through your preferred mobile application or software, and begin printing directly from the device.
Supported OS/Application/Industries:
The XM7-40 supports various operating systems such as Android, iOS, and Windows, making it adaptable to many mobile devices and applications used in logistics, retail, and field service industries.
Benefits & Compatibility:
- Mobility and Flexibility: Portable design allows for printing in any location, enhancing operational flexibility.
- Reduced Operating Costs: Direct thermal technology cuts long-term costs by eliminating the need for consumables like ink or toner.
- Improved Productivity: Fast printing capabilities streamline operations, reducing time spent on each transaction.
Warranty and FAQs:
Comes with a comprehensive manufacturer’s warranty that covers technical defects. Extensive FAQs and customer support are available to assist with setup, operation, and troubleshooting.
Packaging/Weight/Dimension:
Includes the Bixolon XM7-40 printer, battery, charger, and user manual. The packaging ensures the device is protected during shipping and ready for immediate use upon delivery.
Shop Today & Receive Your Delivery:
Order the Bixolon XM7-40 Portable Thermal Printer today to optimize your mobile printing capabilities. Enjoy efficient delivery and excellent customer service.
Best Price Guarantee:
We offer competitive pricing on the XM7-40. If you find a lower price elsewhere, we'll match it to ensure you get the best value.
After Sales Support:
Our dedicated support team provides outstanding after-sales service to help with any issues and answer questions, ensuring your satisfaction with the purchase.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experiences with the XM7-40 to help us improve our services and assist other businesses in making informed decisions.
Stock Availability:
Please check stock availability with us before placing your order to ensure timely delivery. We aim to keep this high-demand product in stock for immediate dispatch.
Get in Touch:
For more information about the Bixolon XM7-40 or assistance with your order, our expert team is ready to help. Contact us for personalized advice and detailed product insights.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52


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