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NEOTECH

Citizen Ct-D150 Line Thermal Printer

Citizen Ct-D150 Line Thermal Printer

Regular price Dhs. 0.00 AED
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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Maximize efficiency with the Citizen CT-D150 Line Thermal Printer. Designed for high-speed, quality printing in retail, hospitality, and more.


Overview:

The Citizen CT-D150 Line Thermal Printer is a state-of-the-art thermal printing solution optimized for high-speed receipt printing in sectors such as retail, hospitality, and healthcare. It combines compact design with advanced thermal printing technology to deliver exceptional print quality and speed.

Product Description:

The CT-D150 is known for its reliability and ease of use, making it an ideal choice for environments that require quick, clear printing with minimal maintenance. This printer features a sleek, modern design that fits seamlessly into any setting, from sophisticated retail counters to fast-paced restaurant kitchens.

  • Print Speed: Rapid output with speeds up to 250 mm/sec, reducing customer wait times.
  • Resolution: Sharp 203 dpi resolution ideal for text and graphics.
  • Interface: Offers multiple connectivity options including USB, Ethernet, and Serial, with optional Bluetooth and Wi-Fi for wireless operations.

Key Features:

  • Compact Footprint: Ideal for tight spaces, without compromising on functionality or print speed.
  • Drop-in Paper Loading: Simplifies the media loading process, facilitating quick paper roll replacements.
  • Front Exit Printing: Prevents damage from moisture or foreign objects, ensuring reliable operation in demanding environments.
  • Versatile Media Support: Accommodates a wide range of paper widths, enhancing its flexibility for various printing needs.

Product Quality and Performance:

The Citizen CT-D150 is built with longevity in mind, designed to endure rigorous daily use while maintaining high-quality output. Its robust printing capabilities ensure it can handle large volumes of printing without faltering, making it a dependable choice for busy settings.

Specifications:

  • Method: Direct thermal line printing
  • Print Width: Up to 80 mm
  • Maximum Print Speed: 250 mm per second
  • Interfaces: USB, Serial, Ethernet, optional Bluetooth and Wi-Fi
  • Media Types: Accepts standard thermal paper rolls

Purpose of Use:

Perfect for businesses that require fast, reliable printing for receipts, tickets, or orders. Its capabilities make it particularly useful in retail stores for checkout processes, in restaurants for order management, and in clinics for patient records.

How to Use:

  1. Setup: Connect the printer to a power source and to your system via the preferred interface.
  2. Load Media: Open the cover, drop in the thermal paper roll, and ensure the end feeds out towards the front.
  3. Software Installation: Install the necessary drivers on your system to facilitate communication with the printer.
  4. Operation: Configure print settings via your system and begin printing receipts or other documents as needed.

Supported OS/Application/Industries:

This printer is compatible with most operating systems, including Windows, Linux, and macOS, and can be integrated seamlessly into various business applications, making it suitable for retail, hospitality, healthcare, and more.

Benefits & Compatibility:

  • Speed and Efficiency: High-speed printing improves transaction times, enhancing customer satisfaction.
  • Durability and Reliability: Engineered to withstand the demands of high-volume environments.
  • Flexibility: Supports various paper sizes and has multiple connectivity options to fit into any technological ecosystem.

Warranty and FAQs:

The CT-D150 comes with a comprehensive manufacturer's warranty covering parts and labor. A detailed FAQ section is available to help troubleshoot common issues and optimize printer usage.

Packaging/Weight/Dimension:

Packaged securely with the printer, necessary cables, power supply, sample thermal roll, and user documentation. Packaging ensures the printer is protected during transit and arrives ready for immediate use.

Shop Today & Receive Your Delivery:

Order your Citizen CT-D150 Line Thermal Printer today and experience efficient and reliable printing. Quick delivery options are available to meet your immediate business needs.

Best Price Guarantee:

We offer competitive pricing for the CT-D150. If you find a lower price elsewhere, we'll match it to ensure you get the best deal possible.

After Sales Support:

Our dedicated support team provides outstanding after-sales service, offering assistance with setup, troubleshooting, and maintenance to ensure you are fully satisfied with your purchase.

Request for Customer Reviews and Testimonials:

We value customer feedback and encourage you to share your experiences with the CT-D150 to assist us in improving our services and helping other businesses make informed purchasing decisions.

Stock Availability:

Please check with us regarding stock availability before placing your order to ensure timely delivery. We aim to maintain a good stock level for quick dispatch.

Get in Touch:

For more detailed information about the Citizen CT-D150 or for assistance with your order, our expert team is ready to provide personalized advice and support.

Disclaimer:

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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