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NEOTECH

Citizen Ct-E351 Line Thermal Printer

Citizen Ct-E351 Line Thermal Printer

Regular price Dhs. 0.00 AED
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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Boost your point-of-sale efficiency with the Citizen CT-E351 Line Thermal Printer. Ideal for retail and hospitality, offering quick, high-quality receipt printing.


Overview:

The Citizen CT-E351 Line Thermal Printer is designed for modern retail and hospitality environments, offering sleek aesthetics combined with high-speed, efficient printing capabilities. This model is perfect for businesses that prioritize both functionality and style.

Product Description:

The CT-E351 stands out with its compact design and stylish appearance, making it an excellent choice for venues that require a professional look without sacrificing performance. It provides quick and reliable printing solutions, ensuring smooth transactions and customer satisfaction.

  • Print Speed: Capable of speeds up to 250 mm/sec, minimizing customer wait times.
  • Resolution: Delivers crisp, clear prints with a resolution of 203 dpi, suitable for detailed receipts and coupons.
  • Interface: Equipped with USB and Ethernet interfaces as standard, with optional Wi-Fi and Bluetooth for flexible connectivity.

Key Features:

  • Elegant Design: Features a unique and modern design that enhances the appearance of any checkout counter.
  • Front Exit Printing: Reduces the risk of damage from spills and debris, ideal for food service environments.
  • Simple Paper Loading: Drop-in paper loading mechanism allows for quick and easy changes, reducing downtime.
  • Versatile Media Compatibility: Supports a variety of paper widths, giving businesses flexibility in their printing operations.

Product Quality and Performance:

The CT-E351 is constructed with high-quality components designed to withstand the demands of busy retail and hospitality settings. Its thermal printing technology ensures reliability and reduces maintenance costs, providing long-term value.

Specifications:

  • Printing Method: Direct thermal
  • Print Width: Up to 80 mm
  • Maximum Print Speed: 250 mm per second
  • Interfaces: USB, Ethernet, optional Wi-Fi and Bluetooth
  • Media Types: Supports standard thermal paper rolls

Purpose of Use:

This printer is ideally suited for businesses that need efficient receipt printing like boutiques, coffee shops, and quick-service restaurants. It's also great for environments where space is limited and aesthetics are important.

How to Use:

  1. Connect the printer via USB or Ethernet, or configure Wi-Fi or Bluetooth if using wireless options.
  2. Load Paper: Open the paper cover, place the thermal paper roll inside, and close the cover.
  3. Configure Settings: Adjust the printer settings through your point-of-sale system to match your specific printing needs.
  4. Begin Printing: Start printing receipts, tickets, or coupons as required by your business operations.

Supported OS/Application/Industries:

The CT-E351 is compatible with various operating systems, including Windows, macOS, and Linux, making it adaptable to a wide range of business applications. It is particularly useful in the retail, hospitality, and service sectors where quick service and customer interaction are key.

Benefits & Compatibility:

  • High-Speed Printing: Enhances service efficiency with fast print speeds.
  • Compact and Stylish: Adds a touch of elegance to your business setting while being functional.
  • Low Maintenance: Requires minimal upkeep thanks to its reliable thermal printing technology.

Warranty and FAQs:

Includes a manufacturer’s warranty that covers the printer against defects in materials and workmanship. Extensive FAQs and dedicated customer support are available to assist with any operational questions or issues.

Packaging/Weight/Dimension:

The printer package includes the CT-E351 printer, power adapter, USB cable, quick start guide, and a roll of thermal paper. The packaging ensures the product is well-protected during transit and arrives ready for immediate setup.

Shop Today & Receive Your Delivery:

Order the Citizen CT-E351 Line Thermal Printer today to improve the operational efficiency and aesthetic appeal of your business. Quick delivery options are available.

Best Price Guarantee:

We offer competitive pricing on the CT-E351. If you find a lower price elsewhere, we'll match it to ensure you receive the best deal possible.

After Sales Support:

Our customer service team provides excellent after-sales support, helping with setup, troubleshooting, and maintenance to ensure your printer operates flawlessly.

Request for Customer Reviews and Testimonials:

We encourage our customers to share their experiences with the CT-E351 to help us improve our products and services and assist other businesses in making informed purchasing decisions.

Stock Availability:

Please check with us regarding stock availability before placing your order to ensure timely delivery. We aim to maintain a robust stock of this popular model for quick dispatch.

Get in Touch:

For more detailed information about the Citizen CT-E351 or for assistance with your order, our expert team is ready to provide personalized advice and support.

Disclaimer:

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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