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NEOTECH

Citizen Ct-D101 Line Thermal Printer

Citizen Ct-D101 Line Thermal Printer

Regular price Dhs. 0.00 AED
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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

The Citizen CT-D101 is a sleek and efficient line thermal printer designed for high-quality receipt and label printing in retail, hospitality, and more.


Overview:

The Citizen CT-D101 Line Thermal Printer is a modern, high-performance printer designed for those who need reliable, high-quality printing in compact and demanding environments such as retail shops, hospitality sectors, and quick-service restaurants.

Product Description:

The Citizen CT-D101 is known for its exceptional print clarity and speed, which make it an ideal solution for businesses that require efficient receipt printing. It combines a stylish design with technological efficiency, offering a seamless integration into existing systems with minimal footprint.

  • Print Speed: Offers fast printing up to 220 mm/sec, ensuring quick service and reduced wait times.
  • Resolution: High-resolution printing at 203 dpi, perfect for crisp text and detailed graphics.
  • Interface: Comes with multiple connectivity options including USB and serial as standard, with optional Ethernet or Wi-Fi.

Key Features:

  • Compact Design: Its small size and sleek aesthetic make it suitable for places with limited space.
  • Ease of Use: Features drop-in paper loading and an intuitive LED display for easy operation.
  • Energy Efficient: Designed to reduce power consumption, making it an eco-friendly choice for businesses.

Product Quality and Performance:

The CT-D101 is built to offer robust performance in busy retail and hospitality environments. Its durable design and reliable printing technology ensure it can handle continuous use, providing consistent output without the need for frequent maintenance.

Specifications:

  • Print Method: Direct thermal line printing
  • Print Width: Up to 80 mm, accommodating various receipt and coupon sizes
  • Media Types: Supports a wide range of thermal paper types, from standard receipts to stickers
  • Dimensions: Compact size to fit easily in any workspace without compromising functionality
  • Weight: Lightweight, enhancing its portability and ease of installation

Purpose of Use:

Ideal for retail stores for checkout receipts, hospitality venues for order printing, and event spaces for ticket printing. Its fast print speeds and high-quality output make it well-suited for environments where customer experience is key.

How to Use:

  1. Connect the printer to a power source and your system via the selected interface.
  2. Load Paper: Open the printer lid, drop in the thermal paper roll, and close the lid.
  3. Install Drivers: Install the necessary drivers on your system to ensure compatibility and functionality.
  4. Print: Send print jobs from your POS system or computer directly to the printer.

Supported OS/Application/Industries:

The CT-D101 is compatible with most operating systems, including Windows, Linux, and macOS, making it versatile for various business applications. It's particularly effective in retail, hospitality, and special event sectors.

Benefits & Compatibility:

  • Quick Setup and Maintenance: Easy setup and low maintenance requirements help reduce downtime and operating costs.
  • Highly Adaptable: Adjustable settings and support for multiple media types allow for a wide range of printing tasks.
  • Reliable Operation: Engineered for endurance and reliability to handle the rigors of high-volume printing environments.

Warranty and FAQs:

Comes with a comprehensive manufacturer’s warranty that covers the major components and labor, ensuring peace of mind. FAQs and a dedicated support team are available to help resolve any issues and answer operational questions.

Packaging/Weight/Dimension:

Includes the printer, power adapter, USB cable, a sample thermal paper roll, and user documentation. Packaging is designed to ensure the product's safety during transit.

Shop Today & Receive Your Delivery:

Order the Citizen CT-D101 Line Thermal Printer today and improve your business's operational efficiency with fast, reliable, and high-quality printing. Quick delivery options are available.

Best Price Guarantee:

We offer competitive pricing on the CT-D101. If you find a lower price elsewhere, we'll match it to ensure you receive the best value.

After Sales Support:

Our customer service team provides exceptional after-sales support to assist with setup, troubleshooting, and any operational issues to ensure your satisfaction with the purchase.

Request for Customer Reviews and Testimonials:

We encourage our customers to share their experiences with the CT-D101 to help us improve our products and services and assist other businesses in making informed decisions.

Stock Availability:

Please check with us regarding stock availability before placing your order to ensure timely delivery. We strive to keep this popular item in stock for quick dispatch.

Get in Touch:

For more information about the Citizen CT-D101 or for assistance with your order, our expert team is ready to provide personalized advice and support.

Disclaimer:

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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