NEOTECH
CITIZEN CT-D151 LINE THERMAL PRINTER
CITIZEN CT-D151 LINE THERMAL PRINTER
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your business operations with the Citizen CT-D151 Line Thermal Printer, designed for high-quality, efficient printing in any professional setting.
Overview:
The Citizen CT-D151 Line Thermal Printer is crafted for businesses that demand fast, reliable, and high-quality printing solutions. It excels in environments ranging from retail and hospitality to healthcare, where efficient and durable receipt printing is crucial.
Product Description:
The CT-D151 is renowned for its outstanding performance, modern design, and versatility. It supports a wide array of applications, ensuring top-quality prints with every transaction. This printer is particularly noted for its high-speed output and exceptional clarity, making it an ideal choice for high-volume settings.
- Print Speed: Capable of up to 250 mm/sec, ensuring quick service with minimal waiting time.
- Resolution: Provides sharp 203 dpi resolution, ideal for detailed graphics and clear text.
- Interface: Comes equipped with standard USB and Ethernet connections, with optional Wi-Fi and Bluetooth for flexible connectivity.
Key Features:
- Compact Design: Sleek and minimal footprint allows for easy integration into any setup without occupying significant space.
- Front Exit Printing: Ensures that the printer remains clean and functioning, even in dusty or damp conditions.
- Easy Paper Loading: Drop-in paper loading mechanism simplifies the process, minimizing downtime and maintenance.
- Energy Efficient: Reduces power consumption, aligning with eco-friendly business practices.
Product Quality and Performance:
The CT-D151 is built to last, designed to withstand the rigors of daily use in busy environments. Its thermal printing technology not only ensures consistent performance but also provides significant savings in operational costs due to its low maintenance requirements and durability.
Specifications:
- Printing Method: Direct thermal
- Print Width: Up to 82.5 mm
- Maximum Print Speed: 250 mm per second
- Interfaces: USB, Ethernet, optional Wi-Fi and Bluetooth
- Media Types: Supports a variety of thermal paper rolls
Purpose of Use:
Ideal for retail stores for printing receipts, hospitality venues for food and drink orders, and healthcare facilities for patient information receipts. Its rapid print capabilities make it particularly useful in areas where speed and accuracy are paramount.
How to Use:
- Connect the printer via USB or Ethernet, or set up the optional wireless connections.
- Load the thermal paper into the printer using the easy-access drop-in mechanism.
- Configure the printer settings from your computing device to match your specific printing needs.
- Operate the printer using its intuitive interface, printing receipts, tickets, or labels as required.
Supported OS/Application/Industries:
This printer is versatile enough to support most operating systems, including Windows, macOS, and Linux, making it suitable for various applications across multiple industries. Its reliability and quick output are particularly beneficial in sectors like retail, hospitality, and healthcare.
Benefits & Compatibility:
- Rapid Printing: Enhances transaction speeds, which can improve customer satisfaction and throughput in service areas.
- Robust Build: Designed to operate effectively in high-demand environments, ensuring longevity and reliability.
- Versatile Connectivity: Offers multiple connection options to seamlessly integrate into existing systems.
Warranty and FAQs:
Comes with a comprehensive warranty that covers essential components and labor, providing peace of mind and support for the lifespan of the printer. An extensive FAQ section and technical support are available to help troubleshoot any issues.
Packaging/Weight/Dimension:
The printer package includes the CT-D151 printer, a power adapter, USB cable, quick start guide, and warranty information. The package is designed to ensure the product's safety during transit and ease of setup upon arrival.
Shop Today & Receive Your Delivery:
Order your Citizen CT-D151 Line Thermal Printer today to take advantage of enhanced printing capabilities that can elevate the operational efficiency of your business. Fast delivery options are available.
Best Price Guarantee:
We offer competitive pricing for the CT-D151. If you find a lower price elsewhere, we'll match it to ensure you receive the best possible deal.
After Sales Support:
Our expert support team is available to provide assistance with installation, configuration, and maintenance, ensuring your printer continues to function optimally.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experiences with the CT-D151 to help us improve our products and services and assist others in making informed purchasing decisions.
Stock Availability:
Please contact us to confirm stock availability before placing your order to ensure timely delivery. We aim to maintain a robust stock of this popular model for immediate dispatch.
Get in Touch:
For more information about the Citizen CT-D151 or for assistance with your order, our knowledgeable team is ready to provide personalized advice and support.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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