NEOTECH
Canon imagePROGRAF TM-350/355 MFP Z36
Canon imagePROGRAF TM-350/355 MFP Z36
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The Canon imagePROGRAF TM-350/355 MFP Z36 delivers professional large-format printing and scanning for CAD drawings, technical documents, and posters. Shop now!
Overview:
The Canon imagePROGRAF TM-350/355 MFP Z36 is a powerful all-in-one large-format printer designed for professionals in architecture, engineering, and design. This multifunction printer combines high-resolution printing with an advanced Z36 scanner, making it easy to produce and digitize CAD drawings, technical documents, and marketing posters. With Canon’s 5-color Lucia TD pigment ink system, the TM-350/355 MFP Z36 delivers precision, vibrant color, and durability in every print.
Product Description:
The Canon imagePROGRAF TM-350/355 MFP Z36 offers top-tier large-format printing and scanning, making it the perfect solution for professionals who require both. This versatile machine is equipped with a 5-color Lucia TD pigment ink system, ensuring sharp, accurate prints ideal for CAD drawings, blueprints, posters, and more. The advanced Z36 scanner allows for seamless copying and digitization of large documents, offering a complete workflow solution.
Capable of handling media up to 36 inches wide, the TM-350/355 MFP Z36 is designed for high-volume printing while maintaining a compact, quiet footprint suitable for office environments. Its intuitive interface simplifies both print and scan management, making it an essential tool for any professional workspace.
Key Features:
- 5-Color Lucia TD Pigment Ink System: Produces sharp, durable prints with vibrant color and excellent line accuracy.
- Z36 Integrated Scanner: Advanced large-format scanner for quick, precise copying and archiving of technical documents and blueprints.
- High-Resolution Printing: Up to 2400 x 1200 dpi for detailed, professional-quality prints.
- Quiet Operation: Minimizes noise, making it suitable for busy office environments.
- Large-Format Printing: Supports media up to 36 inches wide, perfect for CAD drawings, posters, and technical documents.
- User-Friendly Interface: Intuitive control panel for easy management of both print and scan tasks.
Product Quality and Performance:
The Canon imagePROGRAF TM-350/355 MFP Z36 delivers professional-grade large-format prints with sharp precision and vibrant color reproduction. The 5-color Lucia TD ink system ensures long-lasting prints that are perfect for detailed technical drawings, posters, and blueprints. The Z36 scanner provides fast, high-quality digitization of large documents, making this printer an all-in-one solution for busy work environments.
Specifications:
- Print Technology: 5-color Lucia TD pigment ink system
- Resolution: Up to 2400 x 1200 dpi
- Media Width: Up to 36 inches
- Scanner Type: Z36 integrated large-format scanner
- Connectivity: USB, Ethernet, Wi-Fi
- Dimensions: 1390 x 887 x 1060 mm
- Weight: 84 kg
Purpose of Use:
The Canon imagePROGRAF TM-350/355 MFP Z36 is ideal for architects, engineers, and designers who require both high-quality large-format printing and scanning for CAD drawings, posters, and technical documents.
How to Use:
Connect the Canon imagePROGRAF TM-350/355 MFP Z36 to your network via Wi-Fi, Ethernet, or USB. Use the integrated Z36 scanner for copying or digitizing large-format documents, and configure print settings through the user-friendly control panel to produce high-resolution prints.
Supported Applications/Industries:
The Canon imagePROGRAF TM-350/355 MFP Z36 is widely used in industries such as architecture, engineering, graphic design, and marketing. It’s perfect for producing professional-grade large-format prints and for scanning technical drawings, blueprints, and marketing materials.
Benefits & Compatibility:
The Canon imagePROGRAF TM-350/355 MFP Z36 integrates seamlessly with CAD and design software, making it an essential tool for professionals who need both printing and scanning capabilities. Its high precision and vibrant color output ensure top-quality results, making it a versatile solution for various industries.
Warranty and FAQs:
The Canon imagePROGRAF TM-350/355 MFP Z36 comes with a standard warranty. For setup assistance, troubleshooting, or maintenance support, visit our FAQ section or contact our expert team.
Packaging/Weight/Dimension:
- Weight: 84 kg
- Dimensions: 1390 x 887 x 1060 mm
Shop Today & Receive Your Delivery Across the UAE!
Order the Canon imagePROGRAF TM-350/355 MFP Z36 today for fast, reliable delivery across the UAE. Achieve professional-grade printing and scanning for your technical and creative projects.
Best Price Guarantee:
We offer a best price guarantee on the Canon imagePROGRAF TM-350/355 MFP Z36. Found a lower price? We’ll match it! Shop now for the best value in large-format printing and scanning.
After Sales Support:
Our after-sales support team is available to assist with setup, troubleshooting, and maintenance for the Canon imagePROGRAF TM-350/355 MFP Z36. Contact us for expert help.
Request for Customer Reviews and Testimonials:
We’d love to hear your feedback! Share your experience with the Canon imagePROGRAF TM-350/355 MFP Z36 and help other professionals discover the benefits of this multifunctional large-format printer.
Stock Availability:
The Canon imagePROGRAF TM-350/355 MFP Z36 is regularly stocked, but availability may vary. Contact us to confirm stock levels for urgent orders.
Get in Touch:
For any inquiries about the Canon imagePROGRAF TM-350/355 MFP Z36, contact our expert team for detailed product information, pricing, and availability.
Disclaimer:
Product specifications are subject to change. Images are for illustration purposes only. Verify all details with our sales team before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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