NEOTECH
CITIZEN CBM-910 DOT MATRIX PRINTER
CITIZEN CBM-910 DOT MATRIX PRINTER
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience reliable and compact printing with the Citizen CBM-910 Dot Matrix Printer. Perfect for POS systems, small businesses, and more where space and efficiency are key.
Overview:
The Citizen CBM-910 Dot Matrix Printer is a compact and reliable solution for businesses that require high-quality, continuous printing. Ideal for point-of-sale (POS) systems, kitchen printing, and small office applications, the CBM-910 is valued for its small footprint and robust performance.
Product Description:
The CBM-910 is designed to facilitate easy paper handling and continuous printing, making it a popular choice for applications that require a consistent and reliable print output. Its compact size makes it perfect for environments where space is at a premium, yet quality cannot be compromised. Key features include:
- Efficient Printing: Capable of handling a variety of paper types and sizes, including multi-part forms.
- Compact Design: Its small footprint is ideal for tight workspaces in retail, hospitality, and small offices.
- Easy Integration: Features a standard parallel interface, making it simple to connect to existing systems.
Key Features:
- High-Speed Output: Delivers printing at speeds that keep transactions flowing smoothly, minimizing customer wait times.
- Durability: Built to endure the demands of busy environments, ensuring long-term reliability and performance.
- Versatility: Supports various paper widths and offers options for vertical or horizontal paper feeding, increasing its adaptability to different setups.
Product Quality and Performance:
Constructed with quality materials and designed for durability, the Citizen CBM-910 performs reliably under continuous use. It offers precise printing that meets the demands of detailed receipts, tickets, and billing formats.
Specifications:
- Printing Method: Impact dot matrix
- Paper Type: Accepts a variety of paper widths and types, including single and multi-part forms
- Interface: Standard parallel interface for straightforward connectivity
- Print Speed: Efficient output speeds to accommodate quick service needs
Purpose of Use:
The CBM-910 is particularly useful in retail settings for receipt printing, in restaurants for order management, and in small offices for routine documentation. Its ability to handle multi-part forms also makes it suitable for event ticketing, logistics, and billing applications.
How to Use:
To begin using the CBM-910, connect it to a compatible computer system or POS terminal via the parallel port, load the appropriate paper, and configure the device settings according to your specific printing requirements. Its operation is straightforward, allowing for quick setup and maintenance.
Supported OS/Application/Industries:
This printer is compatible with systems that can interface via parallel connections, making it versatile for use across various industries that require reliable printing solutions, such as retail, hospitality, and administrative environments.
Benefits & Compatibility:
- Space Saving: Its compact design allows it to be placed in areas with limited space without sacrificing functionality.
- Operational Efficiency: Fast print speeds and dependable output help streamline operations and improve service delivery.
- Economical Printing Solution: Offers a cost-effective printing option with low maintenance requirements.
Warranty and FAQs:
Comes with a manufacturer's warranty that covers parts and labor, ensuring peace of mind for your investment. Comprehensive FAQs are available to assist with setup, troubleshooting, and operation.
Packaging/Weight/Dimension:
Includes the Citizen CBM-910 printer, necessary cables, power supply, and a user manual. Packaged to ensure protection during shipping and easy setup upon delivery.
Shop Today & Receive Your Delivery:
Order the Citizen CBM-910 Dot Matrix Printer today to enhance your business's operational efficiency with a reliable printing solution. Fast delivery options are available.
Best Price Guarantee:
We offer competitive pricing on the CBM-910. If you find a lower price elsewhere, we'll match it to ensure you get the best value.
After Sales Support:
Our dedicated support team is available to help with any questions or issues, providing expert advice and technical assistance to ensure you maximize the benefits of your new printer.
Request for Customer Reviews and Testimonials:
We value feedback from our customers and encourage you to share your experiences with the CBM-910 to help others make informed decisions and to improve our product offerings.
Stock Availability:
Please check with us regarding stock availability before placing your order to ensure prompt delivery. We aim to keep this popular item in stock for quick dispatch.
Get in Touch:
For more detailed information about the Citizen CBM-910 or for assistance with your order, our expert team is ready to provide personalized advice and support.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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