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NEOTECH

CITIZEN CBM 920 DOT MATRIX PRINTER

CITIZEN CBM 920 DOT MATRIX PRINTER

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

The Citizen CBM 920 is a compact dot matrix printer designed for efficient and reliable printing in POS systems and data logging applications. Ideal for small spaces and high-demand environments.


Overview:

The Citizen CBM 920 Dot Matrix Printer is engineered for precision and durability, making it suitable for point-of-sale (POS) systems and various data logging tasks. Its compact design and reliable printing capabilities make it a favorite in retail, finance, and hospitality sectors.

Product Description:

This printer offers high-quality dot matrix printing, ideal for receipt printing, financial reports, and kitchen order invoices. The CBM 920 is recognized for its robust construction and ease of integration into existing systems, featuring both parallel and serial interfaces. Key features include:

  • High-Speed Printing: Efficiently manages multiple print tasks with a speed that ensures quick customer service.
  • Small Footprint: Its compact size allows it to fit neatly in limited spaces, optimizing workspace utilization.
  • Multi-part Printing: Capable of handling multi-part forms, making it versatile for various documentation needs.

Key Features:

  • Reliability: Designed to withstand the rigors of heavy use in commercial environments.
  • Ease of Use: Simple operation with straightforward paper loading and maintenance processes.
  • Connectivity Options: Includes parallel and serial connections for easy integration with existing systems.

Product Quality and Performance:

The Citizen CBM 920 is built to deliver consistent results in demanding settings. Its durable mechanism ensures long-lasting reliability, reducing the need for frequent maintenance or replacement.

Specifications:

  • Printing Method: Impact dot matrix
  • Paper Type: Standard roll paper
  • Interface: Parallel and serial ports for versatile connectivity
  • Print Speed: Capable of rapid output to keep pace with busy operations

Purpose of Use:

Primarily used in retail environments for receipt printing, in kitchens for order management, and in small businesses for financial reporting. Its robust design is suited for places where equipment needs to perform under continuous operation.

How to Use:

To get started with the CBM 920, connect it to your system using the appropriate cable (parallel or serial), load the paper, and configure the printer settings through your POS system or computer interface. It’s designed for plug-and-play installation, making it easy to start printing right away.

Supported OS/Application/Industries:

This printer is ideal for applications that require reliable, long-term printing solutions, such as retail, hospitality, and financial services. It supports various operating systems that can handle parallel or serial connectivity.

Benefits & Compatibility:

  • Cost Efficiency: Offers low operational costs through its durable design and efficient printing capabilities.
  • Adaptability: Can be easily integrated into most systems, providing flexibility in deployment.
  • Space Saving: Its small size allows for installation in tight spaces, ideal for crowded counters or small offices.

Warranty and FAQs:

Comes with a comprehensive warranty that ensures support for any manufacturing defects. Extensive FAQs are available to assist with common issues related to setup, operation, and troubleshooting.

Packaging/Weight/Dimension:

Includes the CBM 920 printer, power adapter, user manual, and necessary cables. The product is securely packaged to prevent damage during transit and ensure it arrives ready for immediate use.

Shop Today & Receive Your Delivery:

Order your Citizen CBM 920 Dot Matrix Printer today to streamline your printing operations with a reliable and efficient device. Available for fast shipping.

Best Price Guarantee:

We are committed to offering the best prices for the CBM 920. If you find a lower price elsewhere, we’ll match it to ensure you receive the best value for your investment.

After Sales Support:

Our dedicated support team is here to help with any after-sales inquiries or issues, ensuring you get the most out of your purchase.

Request for Customer Reviews and Testimonials:

We encourage feedback from our customers to improve our services and help others in making informed purchasing decisions based on real user experiences.

Stock Availability:

Please check with us for stock availability before placing your order to ensure prompt delivery. We aim to keep a steady supply of the CBM 920 in stock for our customers.

Get in Touch:

For more detailed information about the Citizen CBM 920 or for assistance with your order, please contact our expert team. We’re ready to provide personalized advice and support.

Disclaimer:

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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