NEOTECH
Getac V110 - Fully rugged PC with an 11.6'' HD LumiBond display, 10th generation Core i5
Getac V110 - Fully rugged PC with an 11.6'' HD LumiBond display, 10th generation Core i5
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Master any environment with the Getac V110, featuring a fully rugged build, 11.6-inch HD LumiBond display, and powered by a 10th generation Intel Core i5 processor. Ideal for field professionals.
Overview:
The Getac V110 Fully Rugged Convertible PC is a dynamic solution for professionals who operate in challenging physical environments, from construction sites to field services. This device combines the functionality of a laptop and the convenience of a tablet with its convertible design.
Product Description:
The Getac V110 is engineered to offer top-tier performance and unmatched durability. Its 11.6-inch HD LumiBond display ensures visibility in various lighting conditions, while the 10th generation Intel Core i5 processor provides the power needed to handle complex tasks efficiently.
- Display: 11.6-inch HD LumiBond® technology for better readability and touch functionality, even with gloves.
- Performance: Equipped with the 10th generation Intel Core i5 processor, offering robust performance for demanding applications.
- Durability: Certified MIL-STD-810H and IP65 for water and dust resistance, designed to withstand drops, shocks, and vibrations.
- Convertible Design: Easily switches between laptop and tablet modes, providing versatility in how and where it’s used.
Key Features:
- Versatility: Operates in both laptop and tablet modes for field adaptability.
- Enhanced Connectivity: Includes Wi-Fi, Bluetooth, optional GPS, and 4G LTE for consistent connectivity in remote areas.
- Extended Battery Life: Features dual hot-swappable batteries that allow for uninterrupted use throughout the workday.
- Security: Enhanced security features include TPM 2.0, an optional fingerprint reader, and smart card reader capabilities.
Product Quality and Performance:
The V110 is built to endure severe conditions without sacrificing performance. This PC is ideal for professionals who require a reliable device that can transition seamlessly between office and fieldwork.
Specifications:
- Processor: 10th generation Intel Core i5
- Display: 11.6-inch HD LumiBond® display
- Memory: Options available to suit different needs
- Storage: Solid State Drives (SSD) for faster access and durability
- Operating System: Windows 10 Pro
- Durability Certifications: MIL-STD-810H, IP65
Purpose of Use:
This rugged convertible is designed for sectors like public safety, utilities, construction, and military, where typical computers might fail due to environmental challenges.
How to Use:
- Setup: Charge the device fully, boot up, and configure your system preferences and network settings.
- Operation: Utilize its convertible functionality to adapt to your working conditions, whether at a desk or in the field.
- Maintenance: Regularly clean the device and check for software updates to maintain optimal performance.
Supported OS/Application/Industries:
The Windows 10 Pro operating system supports a wide range of enterprise applications, making the V110 suitable for various industrial applications where data integrity and system reliability are crucial.
Benefits & Compatibility:
- Operational Flexibility: Allows field workers to capture data, conduct analyses, and manage tasks on the go.
- Rugged Protection: Ensures that environmental conditions do not disrupt the workflow or damage the internal components.
- Power Efficiency: The latest generation CPU ensures energy efficiency, enhancing battery life during critical operations.
Warranty and FAQs:
The Getac V110 comes with a comprehensive manufacturer’s warranty that covers defects and certain types of accidental damage. FAQs and support documentation provide guidance for troubleshooting common issues.
Packaging/Weight/Dimension:
Packaging includes the Getac V110 PC, power adapters, and user manuals. Detailed packaging ensures that the device is secure during transit and arrives in excellent condition.
Shop Today & Receive Your Delivery:
Order your Getac V110 Rugged Convertible PC today and experience versatility and reliability that meets the demands of rigorous field use. Expedited shipping options are available.
Best Price Guarantee:
We offer competitive pricing on the Getac V110. Find a lower price elsewhere, and we’ll match it to ensure you get the best value for your investment.
After Sales Support:
Our customer service team provides exceptional support, ready to assist with any technical issues or questions about the functionality of your rugged PC.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the V110 to help others in similar professions make informed decisions about their technology needs.
Stock Availability:
Please contact us to verify stock availability before placing your order to ensure timely delivery. We strive to maintain an adequate inventory for prompt dispatch.
Get in Touch:
For more detailed information about the Getac V110 or for assistance with your order, our expert team is ready to provide personalized advice and support.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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