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NEOTECH

GETAC B360 - Ultra rugged mobile computer, super-bright screen

GETAC B360 - Ultra rugged mobile computer, super-bright screen

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

The Getac B360 is an ultra-rugged mobile computer designed for extreme conditions, featuring a super-bright screen for unparalleled visibility in outdoor environments.


Overview:

The Getac B360 Ultra-Rugged Mobile Computer is built to excel in challenging conditions, making it ideal for professionals in fields like public safety, utilities, and construction. This device combines robust construction with a super-bright screen, ensuring optimal performance and visibility no matter the environment.

Product Description:

The Getac B360 is engineered for those who require reliability and visibility in harsh outdoor conditions. It features a super-bright screen that provides clear and vivid displays even in direct sunlight, enhancing productivity for outdoor workers. Encased in a sturdy frame, the B360 meets military standards for durability and environmental resistance.

  • Display: Features a super-bright, sunlight-readable display that ensures clear visibility even under bright sunlight.
  • Durability: MIL-STD-810H certified and IP66 rated, providing robust protection against dust, water, and drops.
  • Performance: Equipped with high-performance processors and quick-response SSDs, the B360 handles complex applications effortlessly.
  • Connectivity: Offers comprehensive wireless connectivity options, including Wi-Fi, Bluetooth, and optional 4G LTE, to keep you connected in remote locations.

Key Features:

  • High Visibility Display: Super-bright screen technology makes the display readable in any lighting condition, crucial for field service operations.
  • Rugged Build: Designed to withstand extreme conditions, including impacts, vibrations, and temperature extremes.
  • User-Friendly Interface: Optimized for usability with a responsive touchscreen that can be operated with gloves.
  • Extended Battery Life: Features advanced power management for prolonged use in the field without needing to recharge.

Product Quality and Performance:

The Getac B360 is crafted to offer dependable high-performance computing in environments where traditional devices would fail. Its durability and powerful specifications make it a top choice for demanding industry applications.

Specifications:

  • Processor: Latest Intel Core CPU options for top-tier performance.
  • Display: Super-bright, high-resolution display suitable for outdoor use.
  • Memory & Storage: Configurable RAM and SSD options to suit various operational needs.
  • Operating System: Windows 10 Pro, providing a familiar and powerful operating environment.
  • Durability Certifications: MIL-STD-810H, IP66

Purpose of Use:

The B360 is perfectly suited for professionals in sectors that demand ruggedness and reliability, such as field services, emergency response, and industrial environments where conditions can be unpredictable and challenging.

How to Use:

  1. Initial Setup: Configure your device according to your specific operational needs and install necessary field applications.
  2. Daily Operations: Utilize the super-bright screen for outdoor tasks and take advantage of its robust connectivity for seamless data communication.
  3. Maintenance: Regularly clean and inspect the device to maintain its rugged features, especially checking seals and ports to ensure continued water and dust resistance.

Supported OS/Application/Industries:

This mobile computer supports Windows 10 Pro applications, making it suitable for a broad range of tasks in industries like construction, utility management, and law enforcement.

Benefits & Compatibility:

  • Optimal Readability: Ensures productivity is not hampered by lighting conditions.
  • Tough and Reliable: Built to endure, minimizing downtime due to device failure.
  • Flexible Configuration: Adaptable to various user needs with configurable hardware options.

Warranty and FAQs:

Includes a comprehensive manufacturer’s warranty that covers defects and some accidental damage. FAQs and support resources are available to assist with common issues and maximize device usage.

Packaging/Weight/Dimension:

Packaged with the Getac B360, power adapter, user manual, and warranty information. Designed to ensure safety and integrity during shipping.

Shop Today & Receive Your Delivery:

Order the Getac B360 Ultra-Rugged Mobile Computer now and take advantage of its robust features designed for extreme conditions. Quick shipping options are available.

Best Price Guarantee:

We strive to offer the best prices. If you find the Getac B360 for less elsewhere, we'll match the price to ensure you get the best deal possible.

After Sales Support:

Our dedicated support team is ready to assist with any setup or operational questions, helping you get the most out of your rugged mobile computer.

Request for Customer Reviews and Testimonials:

We encourage users to share their experiences with the B360 to help others in similar professions make informed decisions and to aid in continuous product improvement.

Stock Availability:

Please check stock availability before placing your order to ensure timely delivery. We maintain an inventory that allows for immediate dispatch whenever possible.

Get in Touch:

For more detailed information about the Getac B360 or for assistance with your order, our expert team is ready to provide personalized advice and support.

Disclaimer:

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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