NEOTECH
ZEBRA TC52 - RUGGED DESIGN, PERFORMANCE
ZEBRA TC52 - RUGGED DESIGN, PERFORMANCE
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The Zebra TC52 touch computer combines a rugged design with superior performance, perfect for demanding environments in retail, warehouse, and field operations.
Overview:
The Zebra TC52 is a rugged touch computer that brings a new level of performance and reliability to professionals in retail, warehousing, and field services. Designed to withstand the rigors of daily use in challenging environments, the TC52 ensures seamless operation with its advanced features and robust construction.
Product Description:
Equipped with a powerful processor, the Zebra TC52 facilitates swift and efficient task management, enhancing productivity across various applications. It features a 5-inch high-definition display that remains clear in all lighting conditions and is responsive even when used with gloves. Running on the secure and intuitive Android operating system, the TC52 offers a user-friendly interface enhanced with enterprise-class functionalities. It supports advanced data capture capabilities, including high-quality barcode scanning and image capture, ensuring accuracy and speed in operations.
Key Features:
- Rugged Design: Built to survive drops, dust, and water exposure, meeting military specifications for toughness.
- Android OS: Delivers a secure, flexible platform with a familiar user interface, enhanced for enterprise use.
- High-Definition Display: A 5-inch screen that provides outstanding clarity and responsiveness under various conditions.
- Advanced Data Capture: Features integrated scanning for 1D and 2D barcodes and a high-resolution camera for documentation.
- Powerful Performance: Equipped with a high-speed processor and ample memory to handle multiple applications simultaneously.
Product Quality and Performance:
The TC52 is designed for endurance and reliability, withstanding multiple drops and tumbles. It's certified with IP67 and IP65 ratings, indicating strong resistance to water and dust, making it ideal for indoor and outdoor use. This device ensures consistent operation with its extended battery life, which supports full shifts without the need for recharging.
Specifications:
- Operating System: Android with enterprise functionality.
- Processor: High-performance octa-core processor.
- Display: 5-inch Gorilla Glass display with auto-adjust brightness.
- Connectivity: Wi-Fi, 4G LTE, NFC, and Bluetooth.
- Battery Life: High-capacity battery designed for all-day use.
- Durability: IP67 and IP65 rated for water and dust resistance.
Purpose of Use:
The Zebra TC52 is ideally suited for tasks that require mobile computing solutions in environments where durability and reliability are critical. It is perfect for inventory management, asset tracking, and customer service in retail, warehousing, and field service industries.
How to Use:
Charge the device, power it up, and log in to access configured enterprise applications. Utilize its touchscreen or physical scan buttons for seamless data capture and user interaction. Regular software updates from Zebra ensure that the device remains secure and performs optimally.
Supported OS/Application/Industries:
This device is highly adaptable, supporting applications across retail, warehousing, and field services. It integrates effortlessly with existing systems and can manage everything from inventory control to order fulfillment and customer engagement.
Benefits & Compatibility:
The TC52 enhances operational efficiencies with its fast data processing and superior data capture capabilities. Its compatibility with various enterprise applications ensures smooth integration into any business process.
Warranty and FAQs:
The Zebra TC52 comes with a standard one-year warranty, with extended options available. An extensive FAQ section provides insights and troubleshooting assistance to maximize device usage.
Packaging/Weight/Dimension:
Packaged with all necessary accessories, including a battery, charger, and user manual, the TC52's ergonomic design makes it easy to handle and operate throughout extensive use periods.
Shop Today & Receive Your Delivery Across the UAE!
Order your Zebra TC52 today and benefit from our efficient delivery services across the UAE, ensuring that your operations are equipped with top-tier technology without delay.
Best Price Guarantee:
We offer competitive pricing on the Zebra TC52. Find a lower price elsewhere? We'll match it to ensure you receive the best value for your investment.
After Sales Support:
Our dedicated support team provides robust after-sales service, ensuring that any issues with your Zebra TC52 are resolved quickly, keeping your business operations smooth and efficient.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the Zebra TC52, helping others to understand the benefits and practical applications of this robust device.
Stock Availability:
Contact us directly to verify the availability of the Zebra TC52. We strive to keep a full inventory to meet your immediate needs.
Get in Touch:
For more information or assistance with the Zebra TC52, our customer service team is ready to help. Reach out to us for any inquiries or support needs.
Disclaimer:
All information about the Zebra TC52 is provided for general informational purposes only and is subject to change. While we aim for accuracy, please confirm specific product details like pricing and specifications with our sales team before making a purchase. Product images are for illustration purposes and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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