NEOTECH
ZEBRA TC21 - Touch computer
ZEBRA TC21 - Touch computer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the Zebra TC21, the touch computer designed for increased business efficiency. Perfect for retail, hospitality, and field services.
Overview:
The Zebra TC21 Touch Computer is designed to deliver enhanced productivity and connectivity in industries such as retail, hospitality, and field services. This compact device combines the functionality of a smartphone with the ruggedness of an industrial-grade mobile computer, making it an essential tool for frontline workers.
Product Description:
The Zebra TC21 offers a balance of cost and performance, featuring a high-resolution touchscreen that can be used with wet fingers, gloves, or a stylus. It runs on the powerful and secure Android 10 operating system, providing a familiar user experience while ensuring enterprise-level data protection. Equipped with a powerful processor, extensive connectivity options (including 4G LTE, Wi-Fi, and Bluetooth), and a high-capacity battery, the TC21 is built to support all-day operations without the need for constant recharging.
Key Features:
- Rugged Design: Withstands drops, dust, and water exposure, certified to military standards.
- Android 10 OS: Ensures a user-friendly interface with regular security updates.
- High-Resolution Touchscreen: 5-inch display that works with gloves, wet hands, or a stylus.
- Versatile Connectivity: Includes 4G LTE, Wi-Fi, and Bluetooth for constant communication.
- Extended Battery Life: Designed for full-day use to keep pace with business demands.
Product Quality and Performance:
The TC21 is engineered for reliability in tough environments. Its rugged construction ensures it can handle the wear and tear of daily operations, from accidental drops on concrete to exposure to rain and dust. The device delivers smooth performance and quick access to applications and data, enhancing worker productivity and operational efficiency.
Specifications:
- Operating System: Android 10 with enterprise-focused utilities.
- Display: 5-inch Corning Gorilla Glass touchscreen with auto-adjusting display brightness.
- Connectivity: 4G LTE, Wi-Fi 802.11ac, Bluetooth 5.0.
- Battery Life: Up to 10 hours with standard use, with optional extended batteries available.
- Durability: IP67 water and dust resistance rating; drop-resistant up to 4 feet.
Purpose of Use:
The TC21 is ideal for retail workers for point-of-sale services, hospitality staff for order management, and field service workers for on-site customer support. Its portability and easy interface make it suitable for a wide range of applications where mobility and information access are critical.
How to Use:
To start using the TC21, charge the device, power it on, and configure it for your specific business applications. The Android interface makes it easy to install and run various applications needed for daily tasks, from inventory management to customer service interactions.
Supported OS/Application/Industries:
Thanks to its Android platform, the TC21 supports a wide range of applications, making it suitable for industries like retail, hospitality, logistics, and field services. It can be easily integrated into existing IT systems, supporting ERP, CRM, and other business applications.
Benefits & Compatibility:
The TC21 enhances operational efficiency by providing reliable access to communication and data management tools. Its compatibility with various business applications ensures that it can be seamlessly integrated into your existing technological infrastructure.
Warranty and FAQs:
Comes with a standard one-year warranty, with extended warranties available. A comprehensive FAQ section provides support for troubleshooting common issues and maximizing device functionality.
Packaging/Weight/Dimension:
The device comes packaged with a battery, USB charging cable, and quick start guide. Its lightweight design and ergonomic build make it easy to handle and use throughout the day.
Shop Today & Receive Your Delivery Across the UAE!
Order your Zebra TC21 today and enjoy efficient delivery across the UAE. Ensure your team is equipped with the tools they need to succeed.
Best Price Guarantee:
We offer the best price for the Zebra TC21. If you find it cheaper elsewhere, let us know, and we will match the price to ensure you get the best value.
After Sales Support:
Our dedicated team is available to provide comprehensive after-sales support to ensure your Zebra TC21 meets your business needs.
Request for Customer Reviews and Testimonials:
We value feedback from our customers. Please share your experiences with the Zebra TC21 to help others make informed decisions.
Stock Availability:
Contact us directly to check the current stock availability of the Zebra TC21. We aim to maintain a full inventory to meet immediate business requirements.
Get in Touch:
For more information or assistance with the Zebra TC21, our customer service team is ready to help. Reach out to us for any queries or support needs.
Disclaimer:
All information provided about the Zebra TC21 is for general informational purposes only and is subject to change. Please verify specific details like pricing and specifications with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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