NEOTECH
Zebra EC50 Handheld Enterprise Computer
Zebra EC50 Handheld Enterprise Computer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Equip your workforce with the Zebra EC50, the sleek handheld enterprise computer perfect for retail, logistics, and healthcare. Discover efficient operations today!
Overview:
The Zebra EC50 Enterprise Handheld Computer is tailored for professionals who need reliable mobile computing at their fingertips. This device combines sleek design with robust functionality, making it ideal for sectors such as retail, logistics, and healthcare where mobility and efficiency are crucial.
Product Description:
The Zebra EC50 stands out with its ultra-slim profile and lightweight design, making it one of the most portable devices in its class without sacrificing performance. It features a powerful processor and extensive connectivity options, including Wi-Fi and optional cellular support. Its user-friendly Android operating system is enhanced with enterprise-level security features to protect sensitive data, making it a trustworthy companion for any business operation.
Key Features:
- Ultra-Slim Design: Easy to carry and operate with one hand.
- High-Resolution Camera: For capturing detailed images and data.
- Android Operating System: Familiar interface with advanced security.
- Extended Battery Life: Designed for full-shift operations.
Product Quality and Performance:
The Zebra EC50 is engineered to perform in challenging environments. It is rigorously tested to handle drops, spills, and extreme temperatures, ensuring reliability and durability. Its performance is optimized for continuous use, keeping workers productive all day long.
Specifications:
- Operating System: Android with enterprise-level enhancements.
- Display: 5-inch HD touch screen for clear visibility and easy interaction.
- Connectivity: Wi-Fi, NFC, Bluetooth, and optional 4G LTE.
- Durability: Military-grade certification for drop and environmental resistance.
Purpose of Use:
The Zebra EC50 is perfect for managing inventory in retail, streamlining processes in logistics, or accessing patient records in healthcare, providing critical information in real-time to improve decision-making and customer service.
How to Use:
Charge the device, switch it on, and log in to access your applications. The EC50 is intuitive, with no steep learning curve, thanks to its Android-based system. Regular updates and maintenance ensure it stays at peak performance.
Supported OS/Application/Industries:
This handheld is adaptable to various applications needed in retail, healthcare, logistics, and more. It easily integrates with most enterprise resource planning (ERP) systems and other business software thanks to its versatile Android platform.
Benefits & Compatibility:
The EC50 enhances operational efficiency with its quick data processing and easy integration with existing systems. Its broad compatibility with professional applications makes it an invaluable tool across multiple industries.
Warranty and FAQs:
Includes a standard one-year warranty with extended options available. Our comprehensive FAQ section online offers quick solutions to common issues and usage tips.
Packaging/Weight/Dimension:
The Zebra EC50 ships with essential accessories such as a charger and manual, all packaged securely. Its lightweight design ensures it is both portable and durable enough for daily use.
Shop Today & Receive Your Delivery Across the UAE!
Order your Zebra EC50 today for swift delivery anywhere in the UAE. Our reliable logistics network ensures your new enterprise tool arrives quickly and ready for deployment.
Best Price Guarantee:
Find the Zebra EC50 at a lower price elsewhere? Contact us, and we will match it, ensuring you always get the best deal available.
After Sales Support:
We provide robust after-sales support for the Zebra EC50, helping you resolve any issues swiftly and keep your operations running smoothly.
Request for Customer Reviews and Testimonials:
Your feedback is invaluable. Share your experiences with the Zebra EC50 to help others make informed decisions about their technology needs.
Stock Availability:
Please reach out to verify the availability of the Zebra EC50. We strive to maintain a well-stocked inventory, but availability can vary.
Get in Touch:
For more information or assistance with your Zebra EC50, our customer service team is ready to help. Contact us for any queries or support requirements.
Disclaimer:
Information regarding the Zebra EC50 is provided for general informational purposes only and is subject to change without notice. We aim for accuracy but recommend that you confirm specifics such as pricing and specifications with our sales team before finalizing your purchase. Product images are illustrative and may not represent the actual specifications of the product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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