NEOTECH
ZEBRA TC21-HC Industrial Handheld PDA
ZEBRA TC21-HC Industrial Handheld PDA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize healthcare and industrial operations with the Zebra TC21-HC, featuring robust construction, advanced barcode scanning, and the reliable performance of Android.
Overview
The Zebra TC21-HC is an industrial handheld PDA designed specifically for use in healthcare and other demanding environments where hygiene, durability, and efficient data capture are critical. This device combines the functionality and user-friendly features of Android with the ruggedness needed for daily intense use.
Product Description
The TC21-HC model builds on the standard TC21 features by incorporating materials and a design suitable for environments requiring frequent cleaning and disinfection. It offers healthcare and industrial professionals a reliable tool for managing patient data, tracking inventory, and more, all while ensuring compliance with health and safety standards.
Key Features
- Healthcare-Ready Design: Made with disinfectant-ready plastics that withstand frequent cleaning without degrading.
- Android Operating System: Ensures a smooth, intuitive user experience with access to a wide range of applications.
- Advanced 2D Barcode Scanning: Captures all common barcode types quickly and accurately, enhancing workflow efficiency.
- Rugged and Durable: Meets stringent drop specifications and is sealed against water and dust, making it ideal for challenging environments.
- Extended Battery Life: Equipped with a powerful battery to support full shifts on a single charge.
Product Quality and Performance
The Zebra TC21-HC is engineered to perform reliably in high-stakes settings such as hospitals, clinics, and manufacturing plants. It delivers high-speed data capture and robust performance, even in harsh conditions. Its ergonomic design ensures ease of use for extended periods, helping to reduce fatigue among users.
Specifications
- Dimensions: 158 x 79 x 13 mm
- Weight: 236 grams
- Display: 5-inch HD touchscreen
- Operating System: Android with security and management features tailored for enterprise use
- Battery: High-capacity, long-life battery
- Connectivity: Wi-Fi, Bluetooth, NFC, optional 4G LTE
Purpose of Use
The Zebra TC21-HC is specifically tailored for healthcare professionals who need a dependable device for medical data management, patient tracking, and asset management. It is also well-suited for industrial environments where devices must withstand tough conditions and require frequent cleaning.
How to Use
To start using the Zebra TC21-HC, charge the device fully, power it on, and configure it to connect to your network. Install any necessary healthcare or industrial applications to enhance its functionality. Regular software updates and device cleaning will maintain optimal performance and hygiene.
Supported OS/Application/Industries
This PDA is ideal for healthcare environments due to its easy-to-clean surface and robust data capture capabilities. It's also suitable for industrial settings that require rugged devices capable of handling extensive data entry and retrieval tasks.
Benefits & Compatibility
- Enhanced Data Management: Improves accuracy and speed of data entry and retrieval, crucial in healthcare settings.
- Durability: Withstands drops, spills, and submersion, ensuring longevity and reliability.
- Hygienic: Can be cleaned and disinfected regularly, supporting infection control protocols.
Warranty and FAQs
Comes with a standard one-year warranty that covers defects and malfunctions. Extended warranty options and comprehensive support are available to provide additional protection and assistance.
Packaging/Weight/Dimension
Includes essential accessories such as a charger, USB cable, and user manual, ensuring the device is ready for immediate deployment in any professional setting.
Shop Today & Receive Your Delivery Across Various Locations!
Purchase your Zebra TC21-HC today to take advantage of our efficient delivery services, ensuring you receive your device quickly and start enhancing your operational capabilities without delay.
Best Price Guarantee
We offer competitive pricing on the Zebra TC21-HC. If you find a lower price elsewhere, we will match it to ensure you get the best value for your investment.
After Sales Support
Our dedicated support team is available to assist with any post-purchase inquiries or issues, helping you maximize the benefits of your Zebra TC21-HC.
Request for Customer Reviews and Testimonials
We encourage users to share their experiences with the Zebra TC21-HC to help others make informed decisions and to provide us with feedback for continuous improvement.
Stock Availability
Please contact us to confirm the availability of the Zebra TC21-HC before placing your order. We strive to maintain accurate stock levels to meet your immediate needs efficiently.
Get in Touch
For more information about the Zebra TC21-HC or any other inquiries, our expert team is ready to assist you. Contact us today to learn how this advanced handheld PDA can benefit your healthcare or industrial operations.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustrative purposes only and may not accurately represent the actual product. Always verify product details, including specifications and prices, with our sales team before making a purchase. Changes in product features, availability, and pricing may occur without prior notification
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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