NEOTECH
Zebra TC52ax Rugged Android 11 Mobile Touch Computer
Zebra TC52ax Rugged Android 11 Mobile Touch Computer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance field operations with the Zebra TC52ax, featuring a rugged design, Android 11 OS, and superior scanning capabilities, ideal for demanding environments.
Overview
The Zebra TC52ax is a robust mobile touch computer that integrates high performance with the resilience required for daily operations in challenging environments. Designed to support a wide range of applications in industries like logistics, retail, and field services, this device is optimized to boost productivity and ensure reliable performance.
Product Description
Built on the solid foundation of the TC52, the TC52ax version upgrades to Android 11, offering more refined user interactions and enhanced security features. It combines a rugged exterior capable of withstanding harsh conditions with advanced connectivity and data capture technologies, making it a top choice for professionals needing a dependable mobile device.
Key Features
- Android 11 Operating System: Provides the latest user interface improvements and security protocols.
- 5-Inch High-Definition Touchscreen: Delivers clear visibility and responsive touch functionality under various lighting conditions.
- Rugged Design: Features IP68 dust and water resistance and drop protection, ensuring durability in extreme settings.
- Advanced Scanning Capability: Incorporates a high-performance 1D/2D barcode scanner for efficient data capture.
- Extended Battery Life: Equipped with a power-efficient battery that supports prolonged usage without frequent recharges.
- Enhanced Connectivity: Offers comprehensive wireless options including Wi-Fi, Bluetooth, NFC, and optional 4G LTE.
Product Quality and Performance
The Zebra TC52ax is engineered to endure the rigors of intense operational demands. It handles drops, shocks, and exposure to elements without compromise, thanks to its military-grade build. The powerful internals ensure smooth application execution, quick data processing, and reliable connectivity.
Specifications
- Dimensions: 155 x 75 x 18 mm
- Weight: 249 grams
- Display: 5-inch Gorilla Glass display, 720 x 1280 resolution
- Operating System: Android 11
- Battery: High-capacity Li-Ion battery
- Connectivity: Wi-Fi 802.11 a/b/g/n/ac, Bluetooth 5.0, NFC, optional 4G LTE
- Durability: IP68 certified; withstands multiple 6-foot drops to concrete
Purpose of Use
The TC52ax is specifically designed for workers in sectors that require robust mobile solutions, such as inventory management in warehouses, asset tracking in manufacturing, or customer service in retail. Its scanning and communication features streamline complex tasks, enhancing operational efficiency and data accuracy.
How to Use
Charge the device fully, power it on, and follow the on-screen instructions to configure settings such as network connections and security measures. Install necessary business applications to leverage its full capabilities. Regular updates and maintenance are advised to keep the device performing at its best.
Supported OS/Application/Industries
With Android 11, the TC52ax supports a diverse array of applications, making it suitable for various business processes in industries requiring durable, high-performance mobile devices. Its advanced barcode scanning is particularly beneficial for logistics, retail, and field services.
Benefits & Compatibility
- Operational Efficiency: Accelerates tasks with fast scanning and processing capabilities.
- Robust Durability: Operates reliably in harsh environments, reducing repair and downtime costs.
- User-Friendly Interface: Android 11 offers an intuitive user experience, easing the learning curve for new users.
Warranty and FAQs
Includes a standard one-year warranty that covers hardware defects and malfunctions. Extended warranty options and support packages are available for additional security and assistance.
Packaging/Weight/Dimension
Packaged with the device are a battery, charging cable, and user manual. The packaging ensures that the TC52ax is protected during shipping and ready for immediate deployment upon arrival.
Shop Today & Receive Your Delivery Across Various Locations!
Order your Zebra TC52ax today and benefit from our fast and reliable delivery services. Equip your team with this advanced mobile touch computer to enhance your operational capabilities.
Best Price Guarantee
We offer competitive pricing on the Zebra TC52ax. Find a lower price elsewhere, and we will match it to ensure you receive the best possible value.
After Sales Support
Our dedicated support team is available to assist with any post-purchase inquiries or issues, helping you maximize the benefits of your Zebra TC52ax.
Request for Customer Reviews and Testimonials
We encourage users to share their experiences with the Zebra TC52ax to help others make informed decisions and to provide us with feedback for continuous product and service improvement.
Stock Availability
Please contact us to verify the availability of the Zebra TC52ax before placing your order. We strive to maintain accurate stock levels to meet your immediate needs.
Get in Touch
For more information about the Zebra TC52ax or any other inquiries, our expert team is ready to assist you. Contact us today to learn how this rugged Android 11 mobile touch computer can benefit your business operations.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustrative purposes only and may not accurately represent the actual product. Always verify product details, including specifications and prices, with our sales team before making a purchase. Changes in product features, availability, and pricing may occur without prior notification
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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