NEOTECH
Zebra DS8178-HC Healthcare 2D Barcode Scanner
Zebra DS8178-HC Healthcare 2D Barcode Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Empower healthcare professionals with the Zebra DS8178-HC, a 2D barcode scanner designed specifically for medical environments. Experience fast, accurate scanning and improved patient safety.
Overview
The Zebra DS8178-HC is a high-performance 2D barcode scanner engineered specifically for the healthcare industry. It offers exceptional scanning capabilities that enhance patient care by ensuring accurate data capture in critical medical environments.
Product Description
Featuring a disinfectant-ready design, the DS8178-HC is built to withstand frequent cleaning with harsh chemicals, making it ideal for use in areas where hygiene is paramount. This scanner delivers superior scanning of 1D and 2D barcodes, including tiny and dense codes often found in pharmaceutical applications. With its advanced imaging technology and wireless freedom, healthcare professionals can significantly reduce the risk of data entry errors and improve overall workflow efficiency.
Key Features
- Healthcare-Optimized Design: Constructed with disinfectant-ready plastics that withstand harsh cleaning agents.
- Versatile 2D Scanning: Capable of reading a wide range of 1D and 2D barcodes from various surfaces, including electronic screens and print.
- Wireless Operation: Offers Bluetooth connectivity to facilitate mobility, reducing the constraints of wired models.
- Long Battery Life: Engineered for shifts extending beyond 12 hours to support healthcare facilities' round-the-clock needs.
- FIPS 140-2 Security Compliance: Ensures encrypted data transmission, crucial for maintaining patient confidentiality and complying with healthcare regulations.
Product Quality and Performance
The Zebra DS8178-HC is designed not only for durability but also for operational excellence. It provides rapid and reliable barcode scanning that supports critical healthcare tasks such as patient admission, medication dispensing, sample collection, and records management.
Specifications
- Scanning Capability: High-performance imager captures 1D and 2D barcodes.
- Connectivity: Bluetooth with secure transmission; supports up to 330 feet range.
- Battery: PowerPrecision+ battery offers up to 24 hours of continuous use.
- Durability: Withstands multiple 6-foot drops to concrete; IP42-rated for water and dust resistance.
- Dimensions: 6.6 x 2.6 x 4.2 inches.
- Weight: Approximately 8.4 oz (238 g).
Purpose of Use
The DS8178-HC scanner is particularly beneficial in hospitals, clinics, and pharmacies, where quick and accurate barcode scanning is crucial for patient safety and efficient operation. Its robust construction and reliable performance make it an invaluable tool in any healthcare setting.
How to Use
To begin using the DS8178-HC, connect it via Bluetooth to your medical system or workstation. Charge the device using its cradle, which also serves as a base station. For best results, regularly clean the scanner with approved disinfectants to maintain hygiene and functionality.
Supported OS/Application/Industries
This scanner is highly versatile and integrates seamlessly with most hospital information systems and electronic health records (EHR), supporting both Windows and Linux platforms, making it suitable for various healthcare applications.
Benefits & Compatibility
- Improved Patient Care: Ensures accurate patient identification and record management, reducing errors and enhancing care delivery.
- Enhanced Productivity: Wireless connectivity and fast scanning capabilities streamline operations across healthcare facilities.
- Hygienic and Safe: Designed for easy cleaning, helping to prevent the spread of infection within healthcare environments.
Warranty and FAQs
Comes with a standard manufacturer warranty, with extended service plans available to cover accidental damage and ensure operational continuity.
Packaging/Weight/Dimension
Package includes the DS8178-HC scanner, charging cradle, battery, and necessary cables. Setup documentation and quick start guides are also provided to facilitate immediate use.
Shop Today & Receive Your Delivery Across Various Locations!
Purchase the Zebra DS8178-HC to enhance your healthcare facility's operational efficiency. Our reliable delivery services ensure that you receive your scanner promptly, ready for deployment.
Best Price Guarantee
We offer competitive pricing on the Zebra DS8178-HC. If you find a lower price elsewhere, we will match it to ensure you receive the best deal.
After Sales Support
Our dedicated support team is ready to assist with any setup or operational questions, helping you maximize the benefits of your barcode scanner.
Request for Customer Reviews and Testimonials
We encourage healthcare professionals to share their experiences with the Zebra DS8178-HC. Your feedback helps others make informed decisions and aids us in continually improving our products and services.
Stock Availability
Please contact us to verify the availability of the Zebra DS8178-HC before placing your order. We strive to maintain adequate stock to fulfill orders without delay.
Get in Touch
For more information about the Zebra DS8178-HC or any other inquiries, our expert team is here to assist you. Contact us today to discover how this 2D barcode scanner can transform your healthcare operations.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustrative purposes only and may not accurately represent the actual product. Always verify product details, including specifications and prices, with our sales team before making a purchase. Changes in product features, availability, and pricing may occur without prior notification
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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