NEOTECH
Getac UX10 - Fully Rugged Tablet with a 10.1
Getac UX10 - Fully Rugged Tablet with a 10.1
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Empower your field teams with the Getac UX10, a fully rugged 10.1-inch tablet designed to deliver unparalleled performance in extreme environments. Perfect for field professionals in any industry.
Overview:
The Getac UX10 is a fully rugged tablet featuring a 10.1-inch display, engineered to perform in the harshest conditions. This tablet is specifically designed for field professionals who require reliability, power, and mobility, making it ideal for sectors like public safety, utilities, and construction.
Product Description:
Built to offer robust performance and durability, the Getac UX10 comes equipped with a bright 10.1-inch screen that provides outstanding readability in direct sunlight and is operable in wet conditions and with gloves. It runs on the latest Intel Core processors, ensuring fast and efficient processing capabilities necessary for complex field applications. With its comprehensive connectivity options including Wi-Fi, Bluetooth, and optional 4G LTE, the UX10 keeps you connected wherever your work may take you.
Key Features:
- Rugged Durability: MIL-STD-810H and IP65 certifications ensure resistance to drops, dust, water, and vibrations.
- Powerful Computing: Equipped with Intel Core i5 or i7 processors, delivering high performance needed for demanding applications.
- Enhanced Visibility: Features a 10.1-inch LumiBond 2.0 display with enhanced brightness and readability in all lighting conditions.
- Comprehensive Connectivity: Offers Wi-Fi, Bluetooth, and optional 4G LTE, along with GPS for precise navigation and tracking.
- Extended Battery Life: Comes with a high-capacity battery and optional bridge battery for hot-swappable battery changes without downtime.
Product Quality and Performance:
The Getac UX10 is crafted with high-grade materials to withstand the rigors of tough field use. Its performance is tested under extreme conditions to ensure it meets the rigorous demands of professionals who rely on their devices to be operational at all times.
Specifications:
- Operating System: Windows 10 Pro
- Processor: Options for Intel Core i5 or i7
- Memory: Configurable RAM and storage options to suit different needs
- Display: 10.1-inch Full HD LumiBond 2.0 display with capacitive touchscreen
- Connectivity: Wi-Fi, Bluetooth, optional 4G LTE, and GPS
- Battery: Advanced battery technology for full-day usage and optional bridge battery system
- Security Features: TPM 2.0, Kensington lock, and optional Windows Hello face-authentication camera
Purpose of Use:
This tablet is tailored for professionals who need a reliable device that can withstand challenging environments typically found in fields such as environmental research, emergency response, and industrial site management.
How to Use:
To start using the Getac UX10, charge the device, power it on, and configure it with your preferred settings and necessary applications. Its user-friendly Windows 10 Pro interface allows for quick integration into existing IT environments, enabling efficient deployment and use.
Supported OS/Application/Industries:
The Windows 10 Pro operating system supports a broad range of professional applications, making the UX10 suitable for various industries requiring durable, high-performance mobile computing solutions.
Benefits & Compatibility:
The UX10 enhances field productivity by providing a portable, yet highly durable solution that supports extensive mobile capabilities in extreme conditions. Its powerful specs ensure that professionals in any field can rely on the device for critical tasks.
Warranty and FAQs:
Getac offers a comprehensive warranty for the UX10, covering defects and environmental endurance. For operational guidance or troubleshooting, detailed FAQs and support resources are available.
Packaging/Weight/Dimension:
The UX10 is securely packaged to prevent damage during shipping, designed for ease of handling and use in the field. Its ergonomic design ensures it can be carried and operated comfortably over long periods.
Shop Today & Receive Your Delivery Across the UAE!
Order your Getac UX10 today to take advantage of a rugged tablet that doesn’t compromise on performance or durability. We offer fast and reliable delivery across the UAE.
Best Price Guarantee:
We offer the Getac UX10 at competitive prices. If you find a lower price elsewhere, we'll match it to ensure you get the best possible deal.
After Sales Support:
Our customer service team is available to assist with any post-purchase inquiries or issues, ensuring you can fully leverage all the benefits of your new rugged tablet.
Request for Customer Reviews and Testimonials:
If you have experience with the Getac UX10, please share your feedback. Your insights help us improve our services and assist other customers in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the Getac UX10. We aim to keep our inventory up-to-date and can usually arrange delivery within a reasonable timeframe.
Get in Touch:
For more information about the Getac UX10 or for additional support, please contact our customer service team. We're here to provide you with the best solutions for your rugged computing needs.
Disclaimer:
All information regarding the Getac UX10 on our website is for informational purposes only and is subject to change. While we strive for accuracy, images are illustrative and may not fully represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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