NEOTECH
ZEBRA ET45-HC HEALTHCARE TABLET
ZEBRA ET45-HC HEALTHCARE TABLET
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate healthcare efficiency with the ZEBRA ET45-HC 10.1" tablet. Tailored for medical environments, this device offers robust performance and hygienic design. Secure, portable, and reliable. Shop now for enhanced patient care!
Overview
The ZEBRA ET45-HC is a 10.1-inch healthcare tablet specifically designed to meet the rigorous demands of the healthcare industry. With features that support daily medical routines and patient interactions, this tablet is an essential tool for any healthcare setting.
Product Description
This durable, high-performance tablet is tailored for use in medical environments, featuring an easy-to-clean surface and antimicrobial protection. The ZEBRA ET45-HC is equipped with advanced connectivity options to ensure seamless integration with hospital systems and secure communication channels.
Key Features
- Healthcare-Ready Design: Made with antimicrobial materials that are resistant to frequent cleaning.
- High-Resolution 10.1-Inch Display: Offers clear, bright visuals ideal for medical charts and imaging.
- Enhanced Connectivity: Includes WiFi, Bluetooth, and optional 4G LTE for constant connectivity.
- Long Battery Life: Designed for long shifts, with power to last and quick recharging capabilities.
Product Quality and Performance
The ET45-HC stands out for its reliability and robust performance in demanding healthcare environments. It supports multitasking with medical applications without compromising speed or efficiency, thanks to its powerful processor and optimized operating system.
Specifications
- Display: 10.1" Full HD, multi-touch, sunlight-readable
- Material: Durable, with antimicrobial coating
- Battery: High-capacity for extended use
- Connectivity: WiFi 802.11ac, Bluetooth 5.0, optional 4G LTE
- Security Features: Data encryption, secure boot, and VPN support
Purpose of Use
The ET45-HC is designed for healthcare professionals who need a reliable and secure way to access patient data, communicate with colleagues, and manage tasks in a mobile or stationary environment.
How to Use
Turn on the device with a simple press of the power button, and log in securely to access customized healthcare applications. The user-friendly interface allows easy navigation through various apps and settings tailored to healthcare workflows.
Supported OS/Application/Industries
The tablet runs on a secure, healthcare-optimized version of Android, supporting various clinical applications essential for patient care, data management, and team communication.
Benefits & Compatibility
- Patient Care Efficiency: Streamlines processes with fast access to patient information and diagnostic tools.
- Mobility and Durability: Light enough for mobile use, yet robust enough to withstand the healthcare environment.
- Data Security: Ensures patient data is protected with advanced security protocols.
Warranty and FAQs
Includes a standard one-year warranty covering manufacturing defects. For additional support and troubleshooting, please refer to the comprehensive FAQs on our website.
Packaging/Weight/Dimension
The ET45-HC is securely packaged to ensure safe transit and delivery. It weighs approximately 900 grams and measures dimensions suitable for easy handling and mobility in clinical settings.
Stock Availability
Contact our sales department to verify the availability of the ZEBRA ET45-HC 10.1" healthcare tablet. Delivery schedules can vary based on stock levels, typically within 10-15 working days from order confirmation.
Disclaimer
Information provided about the ZEBRA ET45-HC is intended for general purposes and may be subject to change without prior notice. Images are for illustrative purposes only and may not fully represent the actual product. Ensure to confirm all product details with our sales team before making a purchase to guarantee satisfaction. Changes in specifications, availability, and pricing are possible without notice
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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