NEOTECH
Newland SD100MD Orion Plus - Medical 10" Android tablet
Newland SD100MD Orion Plus - Medical 10" Android tablet
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline healthcare management with Newland SD100MD Orion Plus, a 10-inch medical Android tablet designed for healthcare professionals. Reliable, secure, and easy to sanitize. Get yours today!
Overview:
The Newland SD100MD Orion Plus is a specialized 10-inch Android tablet tailored for the healthcare industry. It combines advanced medical-grade features with the versatility of Android OS, ensuring that healthcare professionals have a reliable tool for patient care and data management.
Product Description:
The Newland SD100MD Orion Plus Medical Tablet is engineered to meet the stringent demands of the healthcare sector. It features a durable design that is easy to clean and disinfect, making it suitable for hospital environments. With enhanced data security measures and robust connectivity options, this tablet is an essential device for modern medical professionals.
Key Features:
- Medical-Grade Design: Built to withstand frequent cleaning with hospital-grade disinfectants.
- Enhanced Data Security: Features advanced security protocols to protect sensitive patient information.
- 10-Inch Touchscreen: Provides ample space for viewing and interacting with medical applications.
- Android OS: Offers flexibility to install and run various medical apps with ease.
- Connectivity: Supports Wi-Fi, Bluetooth, and optional 4G LTE for uninterrupted access to medical records and cloud services.
Product Quality and Performance:
The SD100MD Orion Plus is designed with high-quality materials that ensure durability and reliability in hospital settings. It offers excellent performance, with a powerful processor and sufficient RAM to handle multiple applications simultaneously without lag.
Specifications:
- Screen Size: 10 inches
- Display Resolution: 1920 x 1200 pixels
- Operating System: Android
- Processor: High-performance multi-core processor
- RAM: Options available depending on the model
- Storage: Expandable storage options
- Battery Life: Long-lasting battery suitable for shifts without constant recharging
- Connectivity: Wi-Fi, Bluetooth, optional 4G LTE
- Cameras: Equipped with front and rear cameras for telehealth applications
Purpose of Use:
Designed for healthcare professionals, the SD100MD is perfect for use in hospitals, clinics, and field medical services. It is ideal for accessing electronic health records (EHR), patient monitoring, and conducting telehealth sessions.
How to Use:
- Charge the device fully before first use.
- Follow on-screen instructions to set up the Android OS, including connectivity to Wi-Fi or cellular networks.
- Install necessary healthcare applications through the Google Play Store or secure medical app platforms.
- Use the tablet for patient registration, data entry, medical imaging, or telehealth communications.
Supported Applications/Industries:
This tablet is particularly useful in environments where hygiene and data security are paramount, such as hospitals, dental clinics, veterinary practices, and nursing homes. It supports applications for patient management, medical imaging, and remote consultations.
Benefits & Compatibility:
- Hygienic Operation: Easily sanitized surface compatible with healthcare cleaning agents.
- Portable and Lightweight: Allows for easy mobility throughout medical facilities.
- Tailored for Medical Use: Custom features that support the unique needs of healthcare environments.
Warranty and FAQs:
Newland provides a comprehensive warranty for the SD100MD, covering any manufacturing defects. Detailed warranty conditions and FAQs are available on the manufacturer’s website or through customer support.
Packaging/Weight/Dimension:
The tablet is securely packaged to prevent damage during shipping. The packaging includes details about weight and dimensions for logistical purposes.
Best Price Guarantee:
We offer competitive pricing on the Newland SD100MD Orion Plus. If you find a lower price for the same product elsewhere, we will match it to ensure you get the best deal.
After Sales Support:
Our customer support team is ready to assist with any questions or issues, providing dedicated service to ensure your satisfaction and optimal use of the tablet in medical settings.
Request for Customer Reviews and Testimonials:
We value your feedback on the Newland SD100MD Orion Plus. Your insights help us improve our products and assist other healthcare professionals in making informed decisions.
Stock Availability:
Contact our sales department to check the availability of the Newland SD100MD Orion Plus and to confirm delivery times, especially if needed urgently.
Get in Touch:
For more information or assistance regarding the Newland SD100MD Orion Plus 10-Inch Medical Android Tablet, please contact our customer service team. We are committed to providing comprehensive support and ensuring you can fully leverage this specialized medical device.
Disclaimer:
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Verify all details, including prices and product specifications, with our sales team before making any purchase. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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