NEOTECH
Newland SD100MD Orion Plus-Smart Medical 10
Newland SD100MD Orion Plus-Smart Medical 10
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Empower healthcare efficiency with the Newland SD100MD Orion Plus-Smart Medical 10" Tablet. Tailored for medical professionals, it features enhanced sanitization, security, and connectivity. Perfect for clinical and field use.
Overview:
The Newland SD100MD Orion Plus-Smart Medical 10" Tablet is specially designed for the healthcare industry, offering top-tier functionality and reliability for medical professionals. With its medical-grade features and robust Android platform, this tablet enhances patient care and data management in various medical settings.
Product Description:
The Newland SD100MD Orion Plus-Smart Medical Tablet integrates cutting-edge technology with the specific needs of healthcare environments. It provides a durable, hygienic, and secure tool essential for modern medical practice. This tablet is engineered to withstand frequent cleaning and is equipped with advanced connectivity options to keep healthcare professionals connected and efficient.
Key Features:
- Medical-Grade Specifications: Built to be sanitized easily and frequently, meeting hospital safety standards.
- Enhanced Security Features: Protects sensitive patient data with robust security protocols.
- 10-Inch High-Resolution Display: Offers clear and sharp visuals for detailed medical data and imaging.
- Android OS Customization: Tailored for medical use with pre-installed healthcare apps and tools.
- Long-Lasting Battery Life: Designed to last through long shifts without the need for recharging.
Product Quality and Performance:
Constructed with high-quality materials, the SD100MD Orion Plus-Smart Medical Tablet ensures durability and reliability. It's powered by a high-performance processor that handles multiple tasks seamlessly, making it an indispensable asset in fast-paced medical environments.
Specifications:
- Screen Size: 10 inches
- Resolution: 1920 x 1200 pixels
- Operating System: Customized Android
- Connectivity: Wi-Fi, Bluetooth, optional 4G LTE
- Processor: High-speed, multi-core processor
- RAM: Sufficient memory to run complex applications smoothly
- Storage: Ample internal storage with expandable options
- Battery: High-capacity battery for extended use
Purpose of Use:
Ideal for healthcare facilities including hospitals, clinics, and private practices where high efficiency and reliability are critical. It supports clinical staff in patient monitoring, electronic health record (EHR) management, and telehealth services.
How to Use:
- Charge the device fully before initial use.
- Set up the tablet by following the on-screen instructions to connect to the internet and configure essential settings.
- Install or access pre-loaded healthcare applications tailored to your professional needs.
- Utilize the tablet throughout your shifts for patient care, data entry, communication, and more.
Supported Applications/Industries:
This tablet is highly effective in various healthcare applications, from patient registration and data collection to complex medical imaging and diagnostics. It's particularly useful in environments that demand high hygiene and data security standards.
Benefits & Compatibility:
- Increased Productivity: Streamlines workflows with fast processing and easy access to information.
- Portability and Durability: Lightweight yet sturdy enough to handle the rigors of daily medical use.
- Customizable for Medical Needs: Can be adapted to include additional medical applications and configurations as required.
Warranty and FAQs:
Newland provides a standard warranty covering manufacturing defects and performance issues. Detailed information on the warranty and FAQs are available on Newland's official website or through direct customer support channels.
Packaging/Weight/Dimension:
The tablet comes in secure packaging designed to protect the device during transit. Packaging specifications, including weight and dimensions, are provided to facilitate handling and storage.
Best Price Guarantee:
Our pricing is competitive, and we offer a price match guarantee to ensure you get the best deal for your medical tablet needs.
After Sales Support:
Our dedicated support team is available to help with any technical issues or questions you might have, ensuring a smooth experience with your Newland tablet.
Request for Customer Reviews and Testimonials:
We encourage feedback from our users to improve our products and services. Please share your experiences with the Newland SD100MD Orion Plus-Smart Medical Tablet.
Stock Availability:
Check with our sales team for up-to-date stock information and ensure timely delivery for your healthcare operations.
Get in Touch:
For more information or assistance with the Newland SD100MD Orion Plus-Smart Medical 10" Tablet, please contact our customer service team. We are committed to providing comprehensive support to ensure you fully benefit from using this advanced medical tablet.
Disclaimer:
All information provided is for general purposes only and may be subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details, including prices and product specifications, with our sales team before making any purchase. Prices and availability are subject to change.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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