NEOTECH
Newland MT65 Beluga Lite - Rugged Android Mobile Computer
Newland MT65 Beluga Lite - Rugged Android Mobile Computer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your field operations with the Newland MT65 Beluga Lite, a rugged Android mobile computer designed for extreme durability and performance.
Overview
The Newland MT65 Beluga Lite is a rugged Android mobile computer that combines durability with advanced functionality. Tailored for environments where robustness and reliability are paramount, this device is perfect for industries like logistics, field services, and retail operations.
Product Description
The MT65 Beluga Lite features a design optimized for challenging environments. With its durable casing, it withstands drops, dust, and water, ensuring uninterrupted performance no matter the conditions. Powered by Android, it offers a user-friendly interface and access to numerous applications, enhancing its versatility across various business applications.
Key Features
- Rugged Construction: Designed to survive harsh industrial environments with IP65-rated dust and water resistance.
- Android Operating System: Facilitates easy integration with existing systems and applications.
- Long Battery Life: Equipped with a powerful battery to support long working hours without the need for frequent recharging.
- Versatile Functionality: Capable of performing a wide range of data collection and communication tasks.
Product Quality and Performance
The MT65 Beluga Lite is rigorously tested to ensure it meets the highest standards of durability and reliability. It is built to handle the demands of tough workplaces, making it an invaluable tool for workers in field operations who require consistent, reliable technology.
Specifications
- Dimensions: 165 x 76 x 23 mm
- Weight: 350 grams
- Display: 4-inch touchscreen with impact-resistant glass
- Operating System: Android 10
- Battery: 4000 mAh rechargeable battery
Purpose of Use
Ideal for sectors requiring robust mobile computing solutions, such as warehousing, logistics, and field service. The MT65 Beluga Lite streamlines tasks like inventory management, order processing, and field data collection, optimizing workflow efficiency.
How to Use
Charge the device fully before initial use. Power on and follow the simple setup process to connect to your business network. Customize settings as needed to align with specific business operations. Maintain the device by keeping it clean and updated with the latest software versions for best performance.
Supported OS/Application/Industries
The Android platform ensures that the MT65 Beluga Lite is compatible with a wide array of applications, particularly those geared towards mobile workers in industries such as logistics, retail, and field services. Its robust build makes it suitable for both indoor and outdoor use.
Benefits & Compatibility
- Enhanced Operational Efficiency: Fast and reliable data processing capabilities.
- Ease of Use: Simple Android interface allows for quick user adaptation and lower training times.
- Adaptability: Works seamlessly with various enterprise applications to enhance productivity.
Warranty and FAQs
Includes a one-year warranty covering manufacturer defects and operational malfunctions. Additional information and common questions are addressed in our comprehensive FAQ section.
Packaging/Weight/Dimension
The Newland MT65 Beluga Lite comes securely packaged with all accessories needed for immediate deployment, including a charger and user guide. Packaging details are designed to ensure the product's integrity upon arrival.
Shop Today & Receive Your Delivery Across the UAE!
Order your Newland MT65 Beluga Lite today and take advantage of our extensive delivery network throughout the UAE. Experience fast, reliable, and secure shipping directly to your business or operational site.
Best Price Guarantee
We are committed to offering the best prices. If you find the Newland MT65 Beluga Lite at a lower price elsewhere, let us know, and we will match it.
After Sales Support
Our dedicated support team is here to ensure you get the most out of your Newland MT65 Beluga Lite. Contact us for any post-purchase inquiries or support needs.
Request for Customer Reviews and Testimonials
Your feedback is important to us! If you have used the Newland MT65 Beluga Lite, please share your experience to help others make informed decisions.
Stock Availability
Please contact us directly to verify stock availability for the Newland MT65 Beluga Lite before placing your order. This product typically becomes available within 10-15 working days after order confirmation.
Get in Touch
For more information about the Newland MT65 Beluga Lite or assistance with any of our products, please contact our customer service team. We're ready to help you find the perfect solution for your needs.
Disclaimer
Information on this site is for general purposes only and is subject to change. Images are illustrative and may not fully depict the actual product. Always confirm product details, including specifications and prices, with our sales team before making a purchase. Adjustments to product features, availability, and pricing may occur without prior notice
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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