NEOTECH
DiskStation DS1821+ Storage
DiskStation DS1821+ Storage
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the DiskStation DS1821+ Storage, offering scalable performance for businesses needing reliable data management, backup, and virtualization support.
Overview:
The DiskStation DS1821+ is a powerful 8-bay NAS designed for small to medium-sized businesses that require scalable storage and reliable data management. Powered by a quad-core AMD Ryzen processor, the DS1821+ delivers exceptional performance for file storage, data backup, and virtualization tasks. Its expandable design supports up to 18 drives with expansion units, allowing businesses to scale as their storage needs grow.
The DS1821+ also features advanced data protection with support for Btrfs file system and RAID configurations, ensuring data integrity and security. The intuitive Synology DiskStation Manager (DSM) software provides seamless file sharing, backup solutions, and virtualization support, making it an ideal choice for businesses that demand high performance and scalability.
Product Description:
The DiskStation DS1821+ is a robust and flexible NAS solution built to handle data-heavy business operations such as file storage, backup, and virtualization. Equipped with a quad-core AMD Ryzen processor and supporting up to 32GB of DDR4 ECC memory, the DS1821+ ensures fast and reliable performance across various applications.
The 8 drive bays can house SATA HDDs or SSDs, and with the addition of Synology expansion units, storage can be increased up to 18 drives. RAID configurations and Btrfs file system offer enhanced data protection, snapshot technology, and real-time data integrity checks, providing businesses with a reliable solution for securing critical information.
Key Features:
- Quad-Core AMD Ryzen Processor: Delivers powerful performance for demanding business applications.
- Expandable Storage: 8 drive bays, expandable to 18 drives with Synology expansion units.
- Memory Capacity: Supports up to 32GB DDR4 ECC RAM for enhanced data processing.
- Btrfs File System: Provides advanced data protection and integrity features.
- RAID Support: Configurable RAID options for data redundancy and protection.
- Virtualization Ready: Supports VMware, Hyper-V, and Citrix for virtualized environments.
- Energy Efficient: Designed for optimal power consumption while maintaining high performance.
- Synology DSM: Comprehensive NAS management with tools for file sharing, backups, and cloud syncing.
Product Quality and Performance:
The DiskStation DS1821+ offers enterprise-grade performance with advanced data protection features. Its quad-core processor and expandable memory ensure efficient handling of file storage, backup, and virtualization needs. The Btrfs file system provides snapshot technology and data integrity checks, offering businesses peace of mind when it comes to safeguarding their critical data.
Specifications:
- Processor: AMD Ryzen V1500B quad-core 2.2 GHz
- Memory: Up to 32GB DDR4 ECC RAM
- Drive Bays: 8 internal bays, expandable to 18 with Synology DX517 expansion units
- RAID Support: RAID 0, 1, 5, 6, 10, Basic, JBOD
- File System: Btrfs, EXT4
- Virtualization: VMware, Hyper-V, Citrix support
- Ports: 4 x 1GbE LAN ports, 2 x USB 3.2 Gen 1, 2 x eSATA
- Power Supply: 250W
- Form Factor: Desktop Tower
Purpose of Use:
The DiskStation DS1821+ is designed for small to medium-sized businesses needing a scalable, high-performance NAS for file storage, backup, virtualization, and data protection. Its expandable drive bays and RAID support make it perfect for businesses that need to manage large volumes of data securely and efficiently.
How to Use:
Deploy the DiskStation DS1821+ in your business to handle data storage, file sharing, and backup. Configure the system with RAID to ensure data redundancy and protection. Use Synology DSM for centralized management of files, backups, and virtual machines. For virtualization, integrate with VMware, Hyper-V, or Citrix to run virtual machines directly from the NAS.
Supported OS/Application/Industries:
The DiskStation DS1821+ supports VMware, Hyper-V, and Citrix virtualization platforms, making it ideal for industries like finance, IT services, education, and healthcare. It excels in data management, file sharing, and virtualization for business-critical applications.
Benefits & Compatibility:
The DiskStation DS1821+ is compatible with Synology DSM, offering easy integration into existing IT infrastructures. Its scalable storage, RAID configurations, and virtualization capabilities make it a versatile NAS solution for businesses with growing data demands.
Warranty and FAQs:
The DiskStation DS1821+ comes with a 3-year limited warranty, extendable to 5 years. For more information on setup, configuration, and best practices, visit the Synology FAQ section.
Packaging/Weight/Dimension:
- Weight: 6 kg
- Dimensions: 166 x 343 x 243 mm
- Packaging: Secure packaging with anti-static materials for safe delivery.
Best Price Guarantee:
We offer the best price for the DiskStation DS1821+ in Dubai, UAE. Take advantage of our price match guarantee for competitive pricing on all your data storage needs.
After-Sales Support:
Our dedicated support team is available to assist with installation, configuration, and ongoing support for the DiskStation DS1821+. We ensure your NAS is fully optimized for your business operations.
Get in Touch:
For more information about the DiskStation DS1821+ Storage, contact our expert team to help configure the right solution for your business.
Stock Availability:
We strive to keep the DiskStation DS1821+ in stock for fast shipping. Most orders ship within 2-3 business days, but for urgent requests, please contact us to confirm availability.
Disclaimer:
Product specifications, availability, and pricing are subject to change without notice. Images are for illustration purposes only. Please verify all details with a sales representative before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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