NEOTECH
BATTEREA Crane remote battery replacement for Hetronic GA, GL, GR-W, NI-MH, 9.6V 2000mAh, replaces HE010, 68303010
BATTEREA Crane remote battery replacement for Hetronic GA, GL, GR-W, NI-MH, 9.6V 2000mAh, replaces HE010, 68303010
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Revitalize your Hetronic crane remote with BATTEREA's NI-MH 2000mAh, 9.6V replacement battery. Durable, reliable, and designed to keep you in control. Shop now!
Overview:
Upgrade the functionality of your crane's remote control system with the BATTEREA Replacement Battery for Hetronic GA, GL, GR-W remotes. This nickel-metal hydride (NI-MH) battery offers 9.6V and 2000mAh to ensure long-lasting and stable performance in demanding industrial environments.
Product Description:
The BATTEREA NI-MH battery for Hetronic crane remotes, specifically the GA, GL, and GR-W models, delivers enhanced performance and reliability with its 2000mAh capacity and 9.6 volts. Compatible with Hetronic part numbers HE010 and 68303010, this battery is engineered to meet the rigorous demands of daily operation in cranes and heavy machinery, ensuring efficient control and operation.
Key Features:
- High Capacity: 2000mAh for extended use and reduced downtime.
- Voltage: 9.6V for optimal compatibility with Hetronic crane remotes.
- Direct Replacement: Perfectly replaces HE010 and 68303010 models.
- Durable Construction: Built to withstand the rigors of industrial environments.
Product Quality and Performance:
Opt for BATTEREA to power your Hetronic remotes and experience improved efficiency and reliability. Our batteries undergo rigorous testing to ensure they deliver consistent performance, making them a trusted choice for heavy equipment operators.
Specifications:
- Battery Type: Nickel-Metal Hydride (NI-MH)
- Voltage: 9.6V
- Capacity: 2000mAh
- Compatible Models: Hetronic GA, GL, GR-W; replaces HE010, 68303010
Purpose of Use:
Designed for operators of Hetronic-equipped cranes who need a reliable and robust power source for their remote controls. This battery is essential for maintaining uninterrupted operation and precise control over long periods.
How to Use:
Replace your existing remote battery with the BATTEREA model following the straightforward instructions included with your purchase. No special tools required for a simple and efficient swap.
Supported OS/Application/Industries:
This battery is specially designed for use with Hetronic remote controls in the construction and heavy machinery industries, where reliable remote operation is critical.
Benefits & Compatibility:
Upgrading to a BATTEREA battery provides not only longer run times but also consistent power delivery, ensuring your crane operations are not hindered by power failures.
Warranty and FAQs:
Your purchase comes with a one-year warranty covering any defects or performance issues. Our FAQ section provides helpful information for troubleshooting, and our customer support team is available for additional guidance.
Packaging/Weight/Dimension:
- Packaging: Securely packed to ensure it reaches you in top condition.
- Weight: Approx. 300 grams.
- Dimensions: Precision-crafted to fit your Hetronic remote perfectly.
Shop Today & Receive Your Delivery Across the UAE!
Keep your operations running smoothly with our reliable BATTEREA batteries, now available with fast and dependable delivery across the UAE. Order today and enhance the performance and reliability of your Hetronic remotes.
Best Price Guarantee:
We regularly monitor our prices to make sure you receive the best value. Found a lower price? We’ll match it.
After Sales Support:
Our commitment extends beyond the sale with outstanding after-sales support to ensure your complete satisfaction with the BATTEREA battery.
Request for Customer Reviews and Testimonials:
We encourage you to share your experiences with our product. Your feedback helps us serve you better and informs others about the quality of our batteries.
Stock Availability:
Please verify stock availability by contacting us before placing your order. We aim to keep all items readily available, but supply can vary.
Get in Touch:
For any queries or expert advice related to our batteries, don't hesitate to contact our knowledgeable team. We're here to assist you in finding the perfect power solution for your needs.
Disclaimer:
All content provided is for informational purposes only and is subject to change. Product images are for illustration and may not accurately represent the actual product. Prices and availability are subject to change without notice. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
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For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
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