NEOTECH
China POS Hardware Manufacturer Windows Android Linux Optional Touch Screen POS Machine Cash Register Best POS System for Sale
China POS Hardware Manufacturer Windows Android Linux Optional Touch Screen POS Machine Cash Register Best POS System for Sale
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your business with our versatile touch screen POS machine, compatible with Windows, Android, and Linux. Perfect for any retail or service environment. Shop now for the best POS solutions!
Overview:
Streamline your business transactions with our high-performance touch screen POS machine, compatible with Windows, Android, and Linux. This robust system is designed to enhance operational efficiency in any retail or service setting, providing a reliable and user-friendly interface for all your business needs.
Product Description:
Our touch screen POS machine is engineered for flexibility and ease of use, supporting multiple operating systems to seamlessly integrate into your existing setup. Whether you're running a supermarket, restaurant, or boutique, this POS system offers the durability and adaptability required to handle a fast-paced business environment.
Key Features:
- Multi-OS Support: Compatible with Windows, Android, and Linux.
- Responsive Touch Screen: Easy-to-use interface that speeds up transactions.
- Robust Construction: Designed to withstand the demands of daily use in busy environments.
- Customizable Features: Tailor the system with various applications to meet specific business needs.
Product Quality and Performance:
Constructed with high-quality materials, this POS machine promises long-lasting reliability and top-notch performance. It’s built to endure heavy use while providing consistent, fast, and accurate processing capabilities that keep your business running smoothly.
Specifications:
- Operating Systems: Windows, Android, Linux
- Display: High-resolution touch screen
- Processor: Powerful CPU optimized for multitasking
- Connectivity: Includes USB, WiFi, and Bluetooth options
Purpose of Use:
Ideal for businesses requiring a high-efficiency POS system, such as retail stores, restaurants, and service centers. It simplifies operations, from managing sales to processing customer transactions swiftly and accurately.
How to Use:
Setup is straightforward—connect the POS machine to your network and peripherals, install the necessary software for your chosen OS, and customize the settings according to your business requirements. Begin processing transactions with ease after a simple calibration of the touch interface.
Supported OS/Application/Industries:
This machine’s versatility makes it suitable for a wide range of industries, including hospitality, retail, and services, thanks to its compatibility with various software systems designed for specific sector needs.
Benefits & Compatibility:
- Increased Efficiency: Quick transaction processing improves customer experience.
- Scalability: Easily expand its capabilities with additional peripherals and software.
- Customization: Adaptable to various business models and requirements.
Warranty and FAQs:
Includes a one-year warranty with options for extended service plans. Visit our FAQ section for guidance on troubleshooting, updates, and best usage practices.
Packaging/Weight/Dimension:
Carefully packaged to ensure it arrives in perfect condition, with detailed dimensions and weight provided on our product page to aid in space planning and installation.
Shop Today & Receive Your Delivery Across the UAE!
Secure your new POS system now and benefit from fast, reliable delivery throughout the UAE. Equip your business with the tools it needs to succeed.
Best Price Guarantee:
We offer competitive pricing and a price match guarantee. Find a lower price elsewhere? We'll match it, ensuring you always get the best deal possible.
After Sales Support:
Our dedicated support team is available to ensure you get the most out of your POS machine, with assistance readily available for any inquiries or issues.
Request for Customer Reviews and Testimonials:
We value your feedback! Please leave a review or testimonial regarding your experience with our POS machine to help us improve and assist other customers.
Stock Availability:
For current stock levels, please contact us before placing your order to ensure availability, especially for bulk or urgent purchases.
Get in Touch:
If you have any questions or need further assistance, our knowledgeable customer service team is here to help. Contact us anytime for support or additional information.
Disclaimer:
Content on this page is for informational purposes only and may change without notice. Product images are for illustration and may not fully represent the actual product. Please verify all details, including specifications and prices, with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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