NEOTECH
Capacitive Screen Touch Pos Terminal Epos Pos System
Capacitive Screen Touch Pos Terminal Epos Pos System
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
Introducing our state-of-the-art Capacitive Touch Screen POS Terminal, equipped with a high-performance EPOS system. This advanced terminal is engineered to provide businesses in retail and hospitality with a seamless and efficient transaction experience, enhancing customer service and operational efficiency.
Product Description:
Our Capacitive Touch Screen POS Terminal features a modern EPOS system designed for fast-paced business environments. The capacitive touch screen offers superior sensitivity and accuracy, making it easy for staff to quickly input data and process transactions. Built with durability and performance in mind, this system is ideal for any setting that requires reliability and speed.
Key Features:
- Capacitive Touch Screen: Highly responsive and easy to use, even in high-volume settings.
- Sleek Design: Compact and stylish, it integrates seamlessly into any business environment.
- Powerful EPOS Software: Includes advanced features for inventory management, sales tracking, and customer data.
- Versatile Connectivity: Supports USB, Ethernet, and Wi-Fi connections to integrate with various peripherals and networks.
- Energy Efficient: Optimized for low power consumption without compromising performance.
Product Quality and Performance:
This POS terminal is constructed with high-quality components designed to withstand the demands of daily use in busy retail and hospitality environments. The capacitive touch screen technology ensures quick response times and minimal downtime, improving overall transaction speed and accuracy.
Specifications:
- Screen Type: Capacitive touch screen
- Display Size: 15 inches
- Operating System: Compatible with Windows and Linux
- Processor: High-speed CPU for efficient performance
- Connectivity: USB, Ethernet, Wi-Fi
- Dimensions: 400mm x 300mm x 200mm
Purpose of Use:
Ideal for retailers, cafes, and restaurants looking to enhance their point of sale capabilities. This system provides a reliable, user-friendly interface that speeds up service and improves customer interactions.
How to Use:
Set up the terminal by connecting it to your network and peripherals, install the necessary software, and it's ready for use. The intuitive capacitive touch screen makes training staff quick and easy, reducing setup time and allowing for immediate operation.
Supported OS/Application/Industries:
This terminal is highly adaptable and can be used across various industries that require efficient point of sale systems, including retail, food service, and hospitality. It supports major operating systems and POS software, ensuring easy integration into your existing setup.
Benefits & Compatibility:
- Improved Transaction Speed: Capacitive technology for quicker, more accurate inputs.
- Enhanced Customer Experience: Fast processing and a smooth interface increase customer satisfaction.
- Robust Reliability: Designed to perform well even under constant use.
Warranty and FAQs:
Comes with a comprehensive one-year warranty and full customer support. Visit our FAQ section for answers to common questions and helpful tips on maximizing the efficiency of your new POS system.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to ensure it arrives in perfect condition.
- Weight: Approximately 6 kg
- Dimensions: 400mm x 300mm x 200mm
Shop Today & Receive Your Delivery Across the UAE!
Upgrade to our Capacitive Touch Screen POS Terminal today and experience enhanced efficiency and reliability. Enjoy quick delivery across the UAE and start transforming your business operations.
Best Price Guarantee:
We're committed to providing you with the best value. If you find a similar POS system at a lower price, we will match it. Ensure you're getting the most for your money with our price guarantee.
After Sales Support:
Our expert support team is always ready to assist you with any setup issues or operational questions you may have. Contact us for professional advice and support whenever you need it.
Request for Customer Reviews and Testimonials:
We appreciate feedback from our customers! If you have used our POS terminal, please share your experiences to help us improve and inform others about our products.
Stock Availability:
We strive to maintain ample stock for immediate delivery. Please contact us directly to verify availability, particularly for bulk orders.
Get in Touch:
For more detailed information or specific inquiries, our customer service team is here to help. Reach out today for personalized assistance and expert advice.
Disclaimer:
All information regarding our Capacitive Touch Screen POS Terminal is for informational purposes only and may change without notice. While we strive for accuracy, we cannot guarantee that all details are complete or up-to-date. Please confirm all specifications with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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