NEOTECH
MAKEN 43 Inch Floor Standing Multimedia Display Shopping Mall Wayfinding Interactive Touch Information Kiosk
MAKEN 43 Inch Floor Standing Multimedia Display Shopping Mall Wayfinding Interactive Touch Information Kiosk
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Guide and inform visitors effectively with the MAKEN 43-Inch Floor Standing Multimedia Display. Perfect for shopping malls, this interactive touch kiosk offers wayfinding and multimedia features to enhance the customer experience.
Overview:
Introduce a dynamic and engaging way to interact with visitors in your venue with the MAKEN 43-Inch Floor Standing Multimedia Display. Designed specifically for high-traffic areas like shopping malls, this interactive touch information kiosk combines superior display technology with intuitive navigation capabilities, making it an essential tool for wayfinding and advertising.
Product Description:
Our MAKEN 43-inch interactive kiosk is equipped with a large, high-definition touchscreen that delivers vibrant visuals and responsive touch interaction, ideal for displaying maps, store directories, promotions, and advertisements. Its sleek, durable design ensures it stands out and withstands the demands of busy retail environments.
Key Features:
- Large 43-Inch HD Touchscreen: Offers clear, detailed visuals and easy-to-use touch interface.
- Interactive Wayfinding: Simplifies navigation within large spaces, helping visitors locate stores, amenities, and events.
- Multimedia Capabilities: Supports video, images, and web content to engage users and promote offerings.
- Robust Construction: Built to endure the wear and tear of public use with a stable, secure floor stand.
- Customizable Software Interface: Easily update content to reflect current information and promotions.
Product Quality and Performance:
Constructed from premium materials, this kiosk features a high-resolution display that ensures crisp and clear images. The touchscreen technology is calibrated for accuracy and fluidity, providing a satisfying user experience. Designed for continuous use, the hardware and software components are optimized for reliability and longevity.
Specifications:
- Display Type: LED-backlit LCD touchscreen
- Resolution: 1920x1080 Full HD
- Connectivity: Wi-Fi, Ethernet, optional 4G LTE
- Supported Media: Video, images, HTML/web content
- Dimensions: 1900mm (height) x 750mm (width) x 450mm (depth)
- Weight: Approximately 60 kg
Purpose of Use:
This kiosk is perfect for shopping malls, exhibition centers, large retail stores, or any venue that benefits from interactive digital signage and wayfinding tools. It enhances visitor experiences by providing easily accessible information and services.
How to Use:
- Installation: Position the kiosk in strategic, high-visibility areas to maximize interaction.
- Content Management: Utilize the integrated software to update and manage displayed content such as directories, maps, and advertisements.
- Maintenance: Regularly clean the screen and check software updates to ensure optimal performance.
Supported Industries:
Ideal for the retail industry, especially in shopping malls, exhibition halls, and airports, where engaging customer interaction and effective information dissemination are crucial.
Benefits & Compatibility:
- Enhanced Customer Experience: Improves visitor satisfaction with easy navigation and interactive content.
- Increased Engagement: Captures attention and encourages interaction with dynamic content.
- Operational Efficiency: Reduces the need for staff assistance for directions and information.
Warranty and FAQs:
Includes a standard one-year warranty covering parts and labor. Our FAQ section provides insights on setup, daily operation, and troubleshooting tips.
Packaging/Weight/Dimension:
- Packaging: Securely packed to prevent damage during transport.
- Weight: Sturdy enough to provide stability, yet designed for easy relocation if necessary.
- Dimensions: Space-efficient footprint designed to fit seamlessly into various environments.
Order Now & Secure Fast Delivery:
Enhance the functionality and aesthetic of your space with the MAKEN 43-inch interactive kiosk. We offer fast, reliable delivery and setup services.
Best Price Guarantee:
We provide competitive pricing and will match lower prices for comparable products, ensuring you get the best deal.
After Sales Support:
Our dedicated support team is available to assist with any operational questions or issues, ensuring continuous performance excellence.
Request for Customer Reviews and Testimonials:
We value your feedback! If you've used our kiosk, please share your experience to help us improve and assist others in their purchasing decisions.
Stock Availability:
We maintain ample stock to meet both immediate and bulk order requirements. Contact us directly for detailed stock information and bulk pricing options.
Get in Touch:
For more detailed information or specific inquiries about our interactive kiosks, our expert customer service team is ready to provide you with professional advice and personalized support.
Disclaimer:
All information regarding our MAKEN 43-Inch Floor Standing Multimedia Display is intended for general informational purposes only and is subject to change. While we strive to provide accurate and up-to-date information, we cannot guarantee that all details are complete or current. Please confirm specifications with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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