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NEOTECH

MAKEN 32 Inch Floor Standing Interactive Food Ordering Kiosk Self Service Order For Restaurants

MAKEN 32 Inch Floor Standing Interactive Food Ordering Kiosk Self Service Order For Restaurants

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your restaurant operations with the MAKEN 32-inch floor-standing interactive food ordering kiosk. Perfect for self-service, enhancing customer experience and operational speed. Ideal for quick-service and casual dining.


Overview:

Elevate your dining establishment's efficiency and customer service with our MAKEN 32-Inch Interactive Food Ordering Kiosk. This floor-standing, self-service terminal enables customers to independently browse your menu, customize orders, and complete transactions, significantly speeding up service and reducing wait times.

Product Description:

Our MAKEN 32-Inch Food Ordering Kiosk is specifically designed for the restaurant industry, providing an intuitive and user-friendly interface that simplifies the ordering process. Equipped with a high-definition touchscreen and robust software, this kiosk supports multiple payment methods and integrates seamlessly with your existing kitchen and sales systems.

Key Features:

  • High-Resolution Touchscreen: A 32-inch display offers vibrant visuals and responsive touch interaction.
  • Customizable Interface: Tailor the menu interface to reflect your brand and update it easily with daily specials or changes.
  • Multiple Payment Options: Accepts credit cards, NFC payments like Apple Pay and Google Wallet, and cash, ensuring convenience for all customers.
  • Durable Construction: Built to withstand high-traffic environments typical in restaurants.
  • ADA Compliance: Ensures accessibility for all customers, including those with disabilities.

Product Quality and Performance:

Designed with durability and continuous use in mind, this kiosk features a rugged metal casing and a tempered glass screen capable of enduring the bustling environment of a busy restaurant. It operates reliably under continuous use, providing consistent performance day in and day out.

Specifications:

  • Display: 32-inch, 1920x1080 Full HD
  • Interface: Capacitive touchscreen
  • Connectivity: Wi-Fi, Bluetooth, Ethernet
  • Payment Integration: Magstripe, chip reader, NFC/contactless
  • Software Compatibility: Integrates with most POS systems
  • Dimensions: 1900mm x 600mm x 400mm
  • Weight: Approximately 50kg

Purpose of Use:

Ideal for fast-casual restaurants, quick-service eateries, cafeterias, and any food service location that benefits from reducing order queue times and enhancing customer self-sufficiency.

How to Use:

  1. Setup: Install the kiosk in a strategic area within your restaurant to maximize accessibility and flow.
  2. Configuration: Customize the software to display your full menu, including all customization options and prices.
  3. Operation: Customers interact with the kiosk to browse the menu, make selections, and pay for their meals directly at the terminal.
  4. Maintenance: Regular software updates and routine cleaning are recommended to keep the device in optimal condition.

Supported Industries:

This kiosk is perfect for the food service industry, particularly where quick service and high customer turnover are common. It’s also suitable for food courts, large cafeterias, and any dining establishment looking to modernize their ordering processes.

Benefits & Compatibility:

  • Improved Order Accuracy: Reduces human error from verbal order taking.
  • Increased Customer Turnover: Speeds up the ordering process, allowing you to serve more customers, especially during peak hours.
  • Enhanced Customer Experience: Provides a modern, interactive ordering experience that meets the expectations of tech-savvy consumers.

Warranty and FAQs:

Comes with a one-year manufacturer's warranty that covers hardware malfunctions. Our FAQ section offers quick solutions to common issues and setup guidance.

Packaging/Weight/Dimension:

  • Packaging: The kiosk is securely packaged to ensure it arrives undamaged.
  • Dimensions: 1900mm (height) x 600mm (width) x 400mm (depth)
  • Weight: 50 kg, ensuring stability and security in placement.

Order Now & Secure Fast Delivery:

Enhance your restaurant's operational efficiency today by ordering the MAKEN 32-inch food ordering kiosk. We offer reliable shipping and handling to ensure your product arrives safely and ready to use.

Best Price Guarantee:

We strive to offer the most competitive pricing on the market. If you find a similar product for less, we’ll match the price.

After Sales Support:

Our dedicated customer support team is available to assist you with installation, configuration, or any troubleshooting needs to ensure your kiosk performs flawlessly.

Request for Customer Reviews and Testimonials:

Your feedback is invaluable. If you've purchased and used our kiosk, please share your experience to help us improve and guide other customers.

Stock Availability:

We maintain a robust inventory to meet demand efficiently. Contact us directly for bulk orders or to confirm availability before placing your order.

Get in Touch:

For more information or specific inquiries about integrating our kiosks into your business, please contact our expert customer service team for professional advice and personalized support.

Disclaimer:

All information about our MAKEN 32-Inch Interactive Food Ordering Kiosk is for general informational purposes only and is subject to change. While we strive to provide accurate and up-to-date information, we cannot guarantee that all details are complete or current. Please confirm specifications with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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