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NEOTECH

MAKEN Self Service Stand Metal Display Countertop Kiosk Stand For 21.5" Screen

MAKEN Self Service Stand Metal Display Countertop Kiosk Stand For 21.5" Screen

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Enhance your customer service with the MAKEN Self-Service Kiosk Stand. Designed for 21.5" screens, this metal display stand enhances interactivity and accessibility in any retail or service environment.


Overview:

The MAKEN Self-Service Kiosk Stand is expertly engineered to support 21.5" screens, providing a robust and interactive platform ideal for retail, hospitality, or any public service environment. This countertop design ensures stability and security, making it perfect for high-traffic areas where space is at a premium.

Product Description:

Designed for durability and functionality, the MAKEN kiosk stand features a solid metal construction that securely houses a 21.5" screen. Its sleek, modern design complements any setting while providing customers with easy access to interactive services such as self-checkout, information lookup, or digital navigation. The stand's compact footprint allows for placement on countertops, enhancing visibility and interaction without taking up excessive space.

Key Features:

  • Robust Metal Construction: Built to last with materials that withstand constant use in busy environments.
  • Designed for 21.5" Screens: Perfectly fits standard-sized screens for digital displays or interactive applications.
  • Countertop Design: Optimizes space on tables or counters, ideal for locations with limited floor area.
  • Secure Installation: Features a locking mechanism to secure the screen and prevent tampering or theft.
  • Easy Access for Users: Strategically positioned at user height to facilitate interaction and enhance customer experience.

Product Quality and Performance:

The MAKEN Self-Service Kiosk Stand is crafted with high-quality metals, ensuring longevity and resistance to wear and tear. Its ergonomic design promotes user comfort and accessibility, making it an invaluable addition to any business looking to improve service efficiency and customer satisfaction.

Specifications:

  • Material: Heavy-duty steel
  • Suitable Screen Size: 21.5 inches
  • Design: Countertop placement with a secure base
  • Security Features: Includes a lock and key system for screen protection
  • Dimensions: Customized to fit 21.5" screens while maintaining a minimal footprint on the counter

Purpose of Use:

This kiosk stand is ideal for businesses in the retail sector, food service industry, or any public space where self-service technology enhances operational efficiency and customer interaction. It is particularly useful for self-checkout stations, information kiosks, or digital signage applications.

How to Use:

  1. Installation: Secure the kiosk stand on a flat, stable countertop and lock the 21.5" screen into place using the provided fixtures.
  2. Configuration: Set up the digital interface according to your business needs—whether for transactions, information, or guidance.
  3. Maintenance: Regularly clean and check the stand and screen to ensure they remain functional and appealing.

Supported Industries:

This stand is versatile enough for use in various settings, including retail stores, quick-service restaurants, hotel lobbies, and airport terminals, wherever self-service solutions are beneficial.

Benefits & Compatibility:

  • Enhanced Customer Experience: Allows users to control their service pace and reduces wait times.
  • Space-Efficient Design: Maximizes the utility of limited space, ideal for crowded or compact areas.
  • Increased Security: Robust materials and a secure locking system keep the technology safe in public spaces.

Warranty and FAQs:

Includes a one-year warranty covering manufacturing defects. Our FAQ section offers insights on setup, troubleshooting, and best usage practices.

Packaging/Weight/Dimension:

  • Packaging: Securely packaged to ensure it arrives without damage.
  • Weight: Heavy enough to ensure stability but designed for easy installation.
  • Dimensions: Designed to be compact to fit neatly on most countertops or display areas.

Order Now & Receive Your Delivery:

Upgrade your business operations with the MAKEN Self-Service Kiosk Stand. Order today for fast, reliable delivery.

Best Price Guarantee:

We strive to offer the best prices and will match lower prices found for comparable products.

After Sales Support:

Our customer support team is available to assist with any installation or operational questions, ensuring you get the most out of your new kiosk stand.

Request for Customer Reviews and Testimonials:

We value your feedback! If you have purchased and used our kiosk stand, please share your experiences to help us improve and guide other customers.

Stock Availability:

We maintain robust stock levels to meet both immediate and bulk order needs. Contact us directly for real-time stock information or to discuss bulk purchasing options.

Get in Touch:

For more detailed information or specific inquiries about our tablet stands, our customer service team is ready to provide you with professional advice and personalized support.

Disclaimer:

All information regarding the MAKEN Self-Service Kiosk Stand is for general informational purposes only and is subject to change. While we strive to provide accurate and up-to-date information, we cannot guarantee that all details are complete or current. Please confirm specifications with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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