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NEOTECH

Manufacturer Supply High Quality 10 Points Capacitive Screen Touch Pos Terminal Epos Pos System Point of Sale

Manufacturer Supply High Quality 10 Points Capacitive Screen Touch Pos Terminal Epos Pos System Point of Sale

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Transform your sales operations with our EPOS POS Terminal featuring a 10-point capacitive touch screen. Ideal for fast-paced retail environments, it offers precision, speed, and reliability.


Overview:

Introducing the EPOS POS Terminal, a cutting-edge solution equipped with a high-quality 10-point capacitive touch screen designed to enhance transaction efficiency in any retail or hospitality setting. This system combines sleek design with advanced functionality to meet the demands of modern businesses seeking fast and reliable point-of-sale operations.

Product Description:

The EPOS POS Terminal excels in performance with its 10-point capacitive touch screen that allows multiple simultaneous touches for speedy and error-free transactions. Built to integrate seamlessly with your existing operations, this POS system is perfect for businesses looking to upgrade their sales technology. It supports various payment methods and integrates easily with other sales-enhancing tools, making it a versatile choice for any commercial environment.

Key Features:

  • 10-Point Capacitive Touch: Allows for quick and responsive input from multiple points of contact.
  • Robust Performance: Equipped with powerful hardware to handle all sales and inventory management tasks efficiently.
  • Sleek Design: Modern aesthetics that complement any retail or hospitality setting.
  • Easy Integration: Compatible with numerous POS software and hardware enhancements.

Product Quality and Performance:

Crafted with durability in mind, the EPOS POS Terminal is built to withstand the rigors of daily use in busy environments. Its capacitive touch screen is not only durable but also provides precise sensitivity, ensuring accuracy with every interaction.

Specifications:

  • Display: 10-point capacitive touch screen for precise input
  • Connectivity: Includes essential ports for peripherals and network connections
  • Compatibility: Works seamlessly with leading POS software
  • Design: Compact and durable, designed for high traffic use

Purpose of Use:

This POS terminal is designed for retail stores, restaurants, and any business that requires a reliable and efficient system for managing sales, customer interactions, and operational workflows. Its advanced touch screen enhances user experience and speeds up service delivery.

How to Use:

Set up the terminal by connecting it to your network and attaching any necessary peripherals. Power it up, configure your POS software, and you're ready to start processing sales with efficiency. The intuitive touch screen makes training staff quick and easy.

Supported OS/Application/Industries:

The terminal is adaptable to various operating systems and can run a range of applications tailored for different industries, including retail, food service, and beyond.

Benefits & Compatibility:

  • Enhanced Efficiency: Speeds up transactions, reducing customer wait times.
  • Versatility: Suitable for various business types and sizes.
  • Cost-Effective: Reduces the need for multiple devices at the point of sale.

Warranty and FAQs:

Comes with a standard manufacturer's warranty. For more information on operational or technical issues, visit our FAQ section or contact customer support.

Packaging/Weight/Dimension:

Each unit is securely packaged to ensure it arrives in perfect condition. Details on the weight and dimensions are available on our product page, helping you prepare for installation and setup.

Shop Today & Receive Your Delivery Across the UAE!

Order now and benefit from fast, reliable delivery anywhere in the UAE. Upgrade your business operations with our state-of-the-art EPOS POS Terminal.

Best Price Guarantee:

We offer competitive pricing on our POS systems. If you find a lower price elsewhere, we're committed to matching it.

After Sales Support:

Our dedicated support team is available to ensure your POS system runs smoothly, providing assistance when you need it most.

Request for Customer Reviews and Testimonials:

Your feedback is valuable to us! Please share your experience with the EPOS POS Terminal to help us improve and assist other customers.

Stock Availability:

Check availability by contacting us directly. We strive to maintain stock levels to meet immediate business needs.

Get in Touch:

For further details or to discuss your specific requirements, please contact our customer service team. We are here to help you make the most of your new POS system.

Disclaimer:

Information provided is for general purposes only and may be subject to change. While we aim for accuracy, we cannot guarantee the completeness of the information listed. Please verify all details with our sales team before making a purchase. Product images are for illustration purposes only, and actual products may vary

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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