NEOTECH
MAKEN Countertop Touch Screen Self-Checkout Kiosk Self Service Checkout For Store/Shop
MAKEN Countertop Touch Screen Self-Checkout Kiosk Self Service Checkout For Store/Shop
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your store's checkout process with the MAKEN Countertop Touch Screen Self-Checkout Kiosk. Ideal for fast and intuitive self-service, reducing wait times and improving customer satisfaction.
Overview:
The MAKEN Countertop Touch Screen Self-Checkout Kiosk is designed to facilitate a quick and efficient checkout process in retail environments. This compact, user-friendly kiosk allows customers to scan, pay, and complete their purchases without staff assistance, significantly reducing wait times and enhancing the shopping experience.
Product Description:
This kiosk features a responsive touch screen interface that guides customers through the checkout process step-by-step. Equipped with integrated scanning and payment technologies, it supports a variety of payment methods, including credit cards, debit cards, and mobile payments. The countertop design makes it a space-saving solution for stores and shops of all sizes.
Key Features:
- Interactive Touch Screen: Offers an intuitive interface for easy navigation during checkout.
- Multiple Payment Options: Accepts various forms of payment, ensuring flexibility for all customers.
- Integrated Scanners: Quickly reads barcodes on products for efficient processing.
- Compact Countertop Design: Ideal for limited spaces, enhancing setup flexibility.
- Robust Security Measures: Incorporates advanced security protocols to protect transaction data.
Product Quality and Performance:
Constructed with durability in mind, the MAKEN Self-Checkout Kiosk is built to withstand high usage in commercial settings. Its software and hardware components are optimized for rapid response and reliability, ensuring a smooth operation even during peak shopping hours.
Specifications:
- Display Size: Suitable for interactive engagement
- Functionality: Includes barcode scanning, payment processing, and receipt printing
- Security: Features encrypted data transmission and compliance with payment industry standards
- Material: High-quality metals and industrial-grade plastics
- Dimensions: Tailored to fit typical retail countertops
Purpose of Use:
Perfect for retail stores, supermarkets, and specialty shops looking to modernize their payment systems and reduce staffing requirements at checkout points. This kiosk allows customers to independently manage their transactions, which can help to decrease operational costs and improve overall efficiency.
How to Use:
Customers can approach the kiosk, scan their selected items, follow the prompts on the touch screen to complete their payment, and then collect a printed receipt. The user-friendly interface ensures that even first-time users can operate the kiosk with ease.
Supported OS/Application/Industries:
The kiosk runs on a stable operating system that supports a wide range of retail applications. It's ideal for the retail industry, particularly in environments where quick turnover and high customer traffic are common.
Benefits & Compatibility:
- Enhanced Customer Experience: Reduces queue times and allows for a more personalized shopping experience.
- Operational Efficiency: Lowers labor costs by reducing the need for staffed checkout lanes.
- Scalability: Easily integrates with existing store management systems to provide seamless service.
Warranty and FAQs:
Includes a one-year manufacturer's warranty that covers technical defects and malfunctions. A comprehensive FAQ section is available to help troubleshoot common issues and maximize kiosk usability.
Packaging/Weight/Dimension:
Ships in secure packaging designed to protect the unit during transit. Packaging dimensions are optimized for safe and efficient delivery.
Shop Today & Receive Your Delivery Across the UAE!
Upgrade your store with the MAKEN Countertop Touch Screen Self-Checkout Kiosk to offer a modern, efficient, and customer-friendly shopping experience. Available for quick delivery throughout the UAE.
Best Price Guarantee:
We're committed to offering the best prices on our kiosks. If you find a lower price elsewhere, we'll match it to ensure you get the best deal.
After Sales Support:
Our dedicated support team is available to assist with any setup or operational questions, helping you to achieve optimal performance from your new self-checkout system.
Request for Customer Reviews and Testimonials:
We encourage users of the MAKEN Self-Checkout Kiosk to share their experiences. Your feedback helps us to continuously improve our products and service offerings.
Stock Availability:
Please contact us to confirm the availability of the MAKEN Self-Checkout Kiosk. We aim to maintain sufficient stock to meet all customer needs promptly.
Get in Touch:
For more detailed information or specific inquiries about the MAKEN Countertop Touch Screen Self-Checkout Kiosk, please contact our customer service team. We're here to provide expert advice and customized solutions to enhance your retail operations.
Disclaimer:
All information regarding the MAKEN Self-Checkout Kiosk is provided for general informational purposes only and may change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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