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NEOTECH

MAKEN Android 21.5 Inch Floor Standing Interactive Smart Touch Screen Airport Check In Self Service Kiosk

MAKEN Android 21.5 Inch Floor Standing Interactive Smart Touch Screen Airport Check In Self Service Kiosk

Regular price Dhs. 0.00 AED
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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your airport operations with the MAKEN 21.5 Inch Floor Standing Interactive Touch Screen Kiosk. Ideal for fast and efficient self-service check-ins.


Overview:

The MAKEN Android 21.5 Inch Floor Standing Interactive Smart Touch Screen Kiosk is designed to facilitate a smooth, self-service check-in process at airports. This kiosk combines the latest touch screen technology with robust software capabilities, offering passengers a quick and intuitive way to check in, print boarding passes, and even scan passports.

Product Description:

Equipped with a 21.5-inch HD touch screen and running on an Android operating system, this kiosk offers flexibility and ease of use. Its floor-standing design makes it an ideal fit for airport environments where space and accessibility are key considerations. The kiosk is capable of integrating with existing airport software systems, enhancing overall passenger experience and reducing wait times.

Key Features:

  • 21.5-Inch HD Touch Screen: Provides a clear and responsive interface for users to interact with.
  • Android Operating System: Allows for easy customization and integration with a wide range of applications.
  • Floor Standing Design: Offers stability and visibility, ideal for high-traffic areas.
  • Integrated Printer and Scanner: Facilitates all-in-one processing of check-ins, including boarding pass printing and passport scanning.
  • Robust Construction: Built to withstand continuous use in busy airport settings.

Product Quality and Performance:

The MAKEN kiosk is constructed with high-quality materials to ensure durability and reliability. It features advanced thermal management systems to handle continuous operation, and its software is optimized for quick response times and a seamless user experience.

Specifications:

  • Display Size: 21.5 inches, full HD resolution
  • Operating System: Android
  • Connectivity: Wi-Fi, Ethernet, optional cellular connectivity
  • Additional Features: Integrated thermal printer, barcode scanner, passport reader
  • Dimensions: Customizable based on installation requirements

Purpose of Use:

This kiosk is specifically designed for airports looking to enhance their check-in processes. It reduces the need for staffed check-in counters, lowers operational costs, and improves the flow of passengers through terminal areas.

How to Use:

Passengers simply approach the kiosk, follow the on-screen prompts to check in, scan any necessary documents (like passports or IDs), and print their boarding passes directly from the integrated printer. The user-friendly interface ensures that the process is fast and straightforward.

Supported OS/Application/Industries:

While primarily designed for the airline industry, the flexible Android platform allows this kiosk to be adapted for other uses, such as information providing, ticket sales, or as part of a broader customer service strategy in similar transport hubs like bus stations or train terminals.

Benefits & Compatibility:

  • Improved Passenger Experience: Reduces queue times and allows passengers more control over their travel experience.
  • Operational Efficiency: Minimizes the need for extensive check-in desk staffing.
  • Cost-Effective: Reduces operational costs by automating routine processes.
  • Customizable: Can be tailored to fit specific operational needs and branding requirements.

Warranty and FAQs:

Comes with a standard one-year warranty covering manufacturing defects. An extensive FAQ section is available to help troubleshoot common issues and maximize the use of the kiosk.

Packaging/Weight/Dimension:

The kiosk is packaged with high-grade protective materials to ensure it arrives in excellent condition, ready for installation.

Shop Today & Receive Your Delivery Across the UAE!

Deploy the MAKEN 21.5" Interactive Airport Check-In Kiosk at your facility and improve the efficiency of your operations. Available for fast delivery across the UAE.

Best Price Guarantee:

We offer the most competitive pricing on our interactive kiosks. If you find a lower price elsewhere, we will match it.

After Sales Support:

Our expert support team is available to assist with any setup questions or operational concerns, ensuring your kiosk functions optimally from day one.

Request for Customer Reviews and Testimonials:

We encourage users of the MAKEN Interactive Kiosk to share their experiences to help us continue improving our products and assist other customers in their purchasing decisions.

Stock Availability:

Please contact us to confirm the availability of the MAKEN 21.5" Floor Standing Kiosk. We maintain our inventory to meet demands efficiently.

Get in Touch:

For more detailed information or specific inquiries about the MAKEN Android 21.5 Inch Interactive Smart Touch Screen Airport Kiosk, please contact our customer service team. We're here to provide comprehensive support and customized solutions tailored to your needs.

Disclaimer:

All information regarding the MAKEN 21.5 Inch Interactive Kiosk is provided for general informational purposes only and may change without notice. Please verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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