NEOTECH
MAKEN 21.5" Airport Lobby Option Boarding Pass Printing Kiosk Passport Reader Airport Check In Self Service Kiosk
MAKEN 21.5" Airport Lobby Option Boarding Pass Printing Kiosk Passport Reader Airport Check In Self Service Kiosk
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance airport efficiency with the MAKEN 21.5" Self-Service Kiosk. Features a passport reader and boarding pass printer for quick, secure check-ins in the airport lobby.
Overview:
The MAKEN 21.5" Self-Service Airport Kiosk is designed to streamline the check-in process in airport lobbies. This kiosk integrates a passport reader and boarding pass printer, making it a crucial tool for enhancing passenger experience and operational efficiency at busy airports.
Product Description:
This state-of-the-art self-service kiosk features a large 21.5-inch touch screen that provides clear instructions and easy interaction for passengers. The built-in passport reader ensures secure identification, while the efficient boarding pass printer offers quick and reliable printing. Designed to handle high traffic with ease, this kiosk is an essential addition to any modern airport looking to reduce wait times and improve customer satisfaction.
Key Features:
- 21.5-Inch Touch Screen: Offers passengers an intuitive and user-friendly interface.
- Integrated Passport Reader: Provides secure and rapid identification to speed up the check-in process.
- Boarding Pass Printer: Delivers quick and clear printing of boarding passes.
- Robust Construction: Designed to withstand the high usage demands of airport environments.
- Compact Design: Maximizes space in airport lobbies, suitable for tight and busy areas.
Product Quality and Performance:
Constructed with durability in mind, the MAKEN kiosk is equipped to perform in the demanding environment of international airports. The touch screen and passport reader are built to high standards, ensuring reliability and a seamless user experience even under constant use.
Specifications:
- Display: 21.5-inch, Full HD touch screen
- Components: High-quality passport reader and thermal boarding pass printer
- Connectivity: Wi-Fi, Ethernet, optional cellular connections
- Security Features: Advanced encryption and security protocols to protect passenger data
- Dimensions: Customizable to fit specific airport needs
Purpose of Use:
Ideal for airports looking to streamline the check-in process. This kiosk allows passengers to check themselves in, print boarding passes, and scan passports without staff assistance, significantly reducing queue times and improving the flow of traffic through airport terminals.
How to Use:
Passengers can start by touching the screen to begin the check-in process, scan their passport to verify identity, and then follow on-screen prompts to complete check-in. The kiosk will print the boarding pass directly once the process is completed.
Supported OS/Application/Industries:
This kiosk is specifically designed for the airline industry, with software and hardware that can be customized to integrate with existing airport systems and airline software platforms.
Benefits & Compatibility:
The MAKEN Self-Service Kiosk offers airports the ability to increase efficiency, reduce staffing costs during check-in, and improve overall passenger experience. Its compatibility with international travel security standards ensures that it meets the necessary regulations for airport use.
Warranty and FAQs:
Comes with a comprehensive one-year warranty and full technical support. Our FAQs section provides guidance on setup, maintenance, and troubleshooting.
Packaging/Weight/Dimension:
Securely packaged to ensure it arrives in perfect condition, ready for quick assembly and integration into airport systems.
Shop Today & Receive Your Delivery Across the UAE!
Order the MAKEN 21.5" Self-Service Airport Kiosk today to modernize your airport operations and enhance passenger satisfaction. Available for prompt delivery throughout the UAE.
Best Price Guarantee:
We ensure you receive the best pricing on our airport kiosks. Find a lower price elsewhere? We'll match it.
After Sales Support:
Our dedicated support team is available to assist with any operational questions or issues, ensuring that your airport kiosk operates flawlessly from day one.
Request for Customer Reviews and Testimonials:
We value your feedback on the MAKEN 21.5" Self-Service Kiosk. Your insights help us improve our products and services, aiding other airports in making informed decisions.
Stock Availability:
Please contact us to verify the availability of the MAKEN 21.5" Airport Kiosk. We maintain our inventory to meet the demands of airports worldwide efficiently.
Get in Touch:
For more information or specific inquiries about the MAKEN 21.5" Airport Self-Service Kiosk, please contact our customer service team. We're here to provide expert advice and customized solutions for your airport's needs.
Disclaimer:
All information regarding the MAKEN 21.5" Self-Service Airport Kiosk is provided for general informational purposes only and may change without notice. Please verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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