NEOTECH
Ticket printer ATP-RP33 receipt ticket printer 80mm thermal printer
Ticket printer ATP-RP33 receipt ticket printer 80mm thermal printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your ticketing and receipt printing with the ATP-RP33 80mm Thermal Printer. Designed for high-speed, high-quality printing in busy environments.
Overview:
The ATP-RP33 is a high-performance 80mm thermal printer specifically designed to meet the demands of ticketing and receipt printing. Ideal for use in retail, hospitality, and event management, this printer delivers reliable, high-quality prints at a rapid pace, ensuring smooth operations during peak hours.
Product Description:
This thermal printer is equipped with advanced thermal technology that ensures fast print speeds and excellent clarity. The ATP-RP33 can handle a variety of paper thicknesses and comes with easy-to-use features that simplify the printing process. Its compact design makes it an excellent choice for environments where space is at a premium, and its durable construction ensures it can withstand the rigors of heavy use.
Key Features:
- High-Speed Printing: Delivers receipts and tickets quickly, minimizing customer wait times.
- 80mm Paper Width: Supports wide paper for clear and detailed printouts.
- Thermal Printing Technology: Offers maintenance-free operation without the need for ink or toner.
- Durable Design: Built to perform in high-traffic environments.
- Easy Integration: Compatible with most POS systems through USB and Serial connections.
Product Quality and Performance:
The ATP-RP33 is built with longevity in mind, featuring a robust mechanism that can handle continuous printing throughout the day. Its thermal print head is designed for longevity and consistent performance, ensuring that each printout is as clear and precise as the last.
Specifications:
- Print Method: Direct Thermal
- Print Speed: Up to 200 mm/sec
- Paper Width: 80mm
- Connectivity: USB, Serial
- Resolution: 203 dpi
- Dimensions: 145 mm x 195 mm x 148 mm
- Weight: 2.5 kg
Purpose of Use:
Perfect for retail shops, cafes, and restaurants that require efficient receipt printing, and ideal for theaters and transport terminals where quick ticket printing is essential. The ATP-RP33 increases operational efficiencies with its quick output capabilities.
How to Use:
Install the paper roll into the printer, connect it to your POS system via the available USB or Serial ports, and configure the printer settings according to your system requirements. The printer is straightforward to operate, with drop-in paper loading and auto-cutting features to speed up the transaction process.
Supported OS/Application/Industries:
The printer is compatible with various operating systems including Windows, Linux, and Android, making it versatile for different business applications and environments.
Benefits & Compatibility:
The ATP-RP33 reduces the time customers spend waiting, enhancing their overall experience. Its compatibility with various systems and easy setup process makes it an ideal choice for businesses looking to upgrade their printing solutions.
Warranty and FAQs:
Comes with a one-year warranty that covers parts and labor. For additional support, our FAQ section offers troubleshooting tips and user guidance.
Packaging/Weight/Dimension:
Packaged securely to prevent damage during transit, ensuring that the printer arrives ready for immediate setup and use.
Shop Today & Receive Your Delivery Across the UAE!
Enhance your business's service speed and efficiency with the ATP-RP33 Thermal Printer, now available for delivery throughout the UAE.
Best Price Guarantee:
We offer the best prices for our thermal printers. Find a lower price elsewhere? We'll match it, ensuring you get the best deal available.
After Sales Support:
Our customer service team is ready to assist with any installation or usage questions, helping you to maximize the utility of your new printer.
Request for Customer Reviews and Testimonials:
We encourage users of the ATP-RP33 to share their experiences. Your feedback is invaluable in helping us to improve and to assist other customers in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the ATP-RP33 Thermal Printer. We strive to maintain sufficient stock to meet all customer demands promptly.
Get in Touch:
For more detailed information or specific inquiries about the ATP-RP33 80mm Thermal Printer, please contact our support team. We are here to provide comprehensive assistance and expert advice tailored to your business needs.
Disclaimer:
All information about the ATP-RP33 Thermal Printer is provided for general informational purposes only and may change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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