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NEOTECH

MAKEN 27 Inch Android Touch Screen Self Service Machine Supermarket Self Checkout Kiosk

MAKEN 27 Inch Android Touch Screen Self Service Machine Supermarket Self Checkout Kiosk

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Speed up your supermarket checkout process with the MAKEN 27-Inch Android Touch Screen Self-Service Kiosk, designed for quick, intuitive customer transactions.


Overview:

The MAKEN 27-Inch Android Touch Screen Self-Service Machine is specifically engineered to enhance the shopping experience in supermarkets by providing customers with a fast, efficient self-checkout option. This kiosk integrates seamlessly into any retail environment, facilitating a smooth transition from traditional cashier interactions to self-service.

Product Description:

Equipped with a large 27-inch touch screen, this self-service kiosk offers an intuitive user interface running on Android, making it easy for customers of all ages and tech-savviness to navigate through the checkout process. The device supports various payment methods, including credit cards, NFC for contactless payments, and mobile payments, ensuring a flexible and secure checkout experience.

Key Features:

  • 27-Inch Interactive Touch Screen: Large, user-friendly interface that allows customers to scan items, review their cart, and make payments.
  • Android Operating System: Provides a familiar, customizable platform that can integrate a variety of applications and services.
  • Multiple Payment Options: Equipped to handle credit cards, NFC, mobile payments, and potentially cash, accommodating all customer preferences.
  • Durable, Secure Build: Robust construction designed to withstand heavy use in high-traffic retail environments.
  • Customizable Software and Branding: Can be tailored to fit supermarket branding and specific user requirements.

Product Quality and Performance:

The MAKEN self-service kiosk is built with high-quality components that are meant to endure continuous use in busy supermarket settings. The screen is designed for durability and ease of use, ensuring that it remains responsive and clear, with minimal maintenance required over its lifespan.

Specifications:

  • Display: 27 inches, Full HD resolution touch screen for clear and engaging user interactions.
  • Connectivity: Includes options for Wi-Fi, Ethernet, and optional 4G connectivity for flexible networking solutions.
  • Payment Integration: Supports a broad range of payment technologies including NFC and EMV chip card readers.
  • OS: Android, providing flexibility for app integration and system updates.
  • Material: Uses industrial-grade materials for longevity and resistance to wear and tear.

Purpose of Use:

Ideal for supermarkets and large retail stores seeking to reduce lines and wait times at traditional checkout stations, improve operational efficiency, and enhance the customer shopping experience by allowing patrons to complete their transactions independently.

How to Use:

Customers can approach the kiosk at their convenience, scan their items, bag them, and proceed to payment using their preferred method. The interface guides the user through each step with clear instructions and visual prompts, making the checkout process simple and quick.

Supported OS/Application/Industries:

While designed for retail, particularly supermarkets, this versatile kiosk can also be adapted for use in other industries requiring self-service solutions, such as hardware stores, electronic shops, and large department stores.

Benefits & Compatibility:

  • Enhanced Customer Experience: Reduces queue times and allows customers to control their checkout process.
  • Operational Efficiency: Frees up staff to assist in other areas of the store, improving overall service.
  • Reduced Labor Costs: Minimizes the need for numerous checkout clerks, especially during peak hours.
  • Modern Retail Solution: Offers a technological enhancement to the shopping environment, appealing to a tech-savvy demographic.

Warranty and FAQs:

Includes a standard one-year warranty with options for extended service plans. A comprehensive FAQ section is available to help troubleshoot common issues and provide usage tips.

Packaging/Weight/Dimension:

Shipped in secure packaging designed to protect the unit during transit. The kiosk is engineered for easy assembly with minimal tools required.

Shop Today & Receive Your Delivery:

Available for immediate purchase, the MAKEN 27-Inch Self-Service Kiosk can be quickly set up and operational, offering an immediate enhancement to your customer service capabilities.

Best Price Guarantee:

We offer competitive pricing and a price match guarantee to ensure you receive the best value for your investment.

After Sales Support:

Our dedicated support team is available to assist with any installation or operational issues, ensuring your kiosk is up and running smoothly from the start.

Request for Customer Reviews and Testimonials:

We encourage feedback from our customers to continuously improve our products and services. Please share your experience with the MAKEN 27-Inch Kiosk to help us and others make informed decisions.

Stock Availability:

Please contact our sales team for up-to-date inventory information and potential bulk purchase discounts.

Get in Touch:

For more detailed information or specific inquiries about integrating the MAKEN 27-Inch Android Touch Screen Self-Service Machine into your supermarket, please contact our customer service team. We're here to provide expert advice and tailored solutions for your business needs.

Disclaimer:

All information regarding the MAKEN 27-Inch Self-Service Kiosk is for general informational purposes only and may change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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