NEOTECH
MAKEN China Manufacturers RJ11 MK-350 Small 4 / 5 Bill 8 Coins Cash Register ECR Cash Drawer
MAKEN China Manufacturers RJ11 MK-350 Small 4 / 5 Bill 8 Coins Cash Register ECR Cash Drawer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your retail operations with the MAKEN MK-350 ECR Cash Drawer, featuring adjustable 4/5 bill slots and 8 coin trays, ideal for businesses requiring a compact and secure cash management solution.
Overview:
The MAKEN MK-350 ECR Cash Drawer is tailored for small to medium-sized retail environments that need a compact, secure, and highly functional cash management system. This drawer, equipped with an RJ11 connector, is designed to work seamlessly with electronic cash registers (ECR) and point-of-sale (POS) systems for efficient transaction processing.
Product Description:
Constructed from durable metal, the MAKEN MK-350 offers a robust solution for daily cash handling. It features adjustable sections to accommodate either 4 or 5 bills and includes 8 coin trays, making it versatile for various currency setups. The RJ11 interface ensures it automatically opens when transactions are processed through connected ECR or POS systems, enhancing operational speed and security.
Key Features:
- Adjustable Bill Slots: Configurable to hold either 4 or 5 bills, catering to different currency size needs.
- 8 Coin Trays: Provides ample space for coin storage, organized for quick access.
- RJ11 Connectivity: Compatible with most ECR and POS systems for automatic drawer release.
- Sturdy Metal Construction: Built to endure the rigors of frequent use in retail settings.
- Compact Design: Ideal for establishments with limited counter space.
Product Quality and Performance:
The MK-350 is crafted to offer reliability and durability, essential for businesses that experience high transaction volumes. Its smooth ball-bearing slides ensure that the drawer operates quietly and efficiently, while the lock mechanism adds an extra layer of security for cash storage.
Specifications:
- Material: High-grade steel with a scratch-resistant finish.
- Dimensions: Compact size to fit under counters or alongside POS systems without consuming excessive space.
- Lock Mechanism: Key lock with two keys included for secure closure.
- Interface: RJ11 cable to connect directly with ECR and POS systems.
Purpose of Use:
Perfect for retail shops, cafes, and restaurants that require a secure and efficient way to manage cash transactions. Its compact size and configurable slots make it particularly suited for businesses with varied product pricing and cash flow.
How to Use:
Connect the cash drawer to your POS system using the RJ11 cable. Configure the bill and coin slots according to your currency requirements. Use the key lock to secure the drawer at the end of the day or whenever necessary.
Supported OS/Application/Industries:
This cash drawer is ideal for any retail environment that uses a standard ECR or POS system, including hospitality, general merchandise stores, and specialty boutiques.
Benefits & Compatibility:
- Enhanced Security: Key lock system helps prevent unauthorized access.
- Versatility: Adjustable bill slots and ample coin trays accommodate various types of currency.
- Ease of Integration: RJ11 connection ensures compatibility with existing systems for seamless functionality.
- Space Efficiency: Compact design maximizes counter space, ideal for smaller setups.
Warranty and FAQs:
Includes a one-year warranty covering manufacturing defects. FAQs provide solutions to common setup and usage questions.
Packaging/Weight/Dimension:
Ships in secure packaging designed to protect the unit during transit. Package includes installation instructions and all necessary hardware for immediate setup.
Shop Today & Receive Your Delivery:
Available for immediate purchase, the MAKEN MK-350 can be quickly delivered to your location, ensuring that your business does not face any interruptions in its daily operations.
Best Price Guarantee:
Competitive pricing and a price match guarantee ensure that you receive the best deal for this efficient cash management tool.
After Sales Support:
Our customer support team is ready to assist with any installation or operational questions, ensuring your cash drawer is up and running smoothly from the start.
Request for Customer Reviews and Testimonials:
We encourage feedback from our customers to help us improve our products and assist other businesses in making informed decisions.
Stock Availability:
Please contact our sales team to check stock availability and discuss potential bulk purchases or special configurations.
Get in Touch:
For more detailed information or specific inquiries about the MAKEN MK-350 ECR Cash Drawer, please contact our customer service team. We're here to provide expert advice and tailored solutions for your business needs.
Disclaimer:
All information regarding the MAKEN MK-350 ECR Cash Drawer is for general informational purposes only and may change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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