NEOTECH
MAKEN MK-350 MAKEN Electronic Metal Classic Rollers RJ11 RJ12 Manufacturer Supermarket Cash Register Drawer
MAKEN MK-350 MAKEN Electronic Metal Classic Rollers RJ11 RJ12 Manufacturer Supermarket Cash Register Drawer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Simplify transactions with the MAKEN MK-350 Electronic Cash Register Drawer, featuring classic metal rollers and RJ11/RJ12 connectivity for seamless supermarket use.
Overview:
The MAKEN MK-350 Cash Register Drawer is designed to optimize the checkout process in supermarkets and other retail settings. Featuring durable construction and electronic functionality, this drawer integrates seamlessly with any POS system via RJ11 or RJ12 connectivity, enhancing the efficiency and security of cash handling operations.
Product Description:
This robust cash drawer is built with high-quality metal and equipped with classic rollers for smooth operation. It includes configurable compartments for bills and coins, making it adaptable to various transaction requirements. The electronic triggering via RJ11 or RJ12 connections ensures that the drawer opens automatically during transactions, reducing the time customers spend at the checkout.
Key Features:
- Durable Metal Construction: Built to withstand the demands of busy retail environments.
- Classic Rollers: Ensure smooth and reliable drawer movements.
- Electronic Connectivity: RJ11/RJ12 ports allow for automatic integration with existing POS systems.
- Configurable Compartments: Adjustable sections for organizing bills and coins effectively.
- Secure Lock System: Features a robust lock to secure contents, crucial for preventing theft.
Product Quality and Performance:
The MAKEN MK-350 is crafted for durability and consistent performance. Its metal construction offers longevity and resistance to damage, while the classic rollers provide reliable functionality without the risk of jams or sticking. The secure locking mechanism enhances the safety of cash within the drawer.
Specifications:
- Material: Heavy-duty steel with a protective finish.
- Dimensions: Fits comfortably under counters or beside POS terminals.
- Capacity: Customizable slots for various bill and coin sizes.
- Lock: Equipped with a key lock for enhanced security.
- Interface: RJ11/RJ12 for easy connection to most POS systems.
Purpose of Use:
Ideal for supermarkets, retail stores, and any commercial environment where fast and secure cash transactions are a priority. The MK-350 is particularly suited for businesses that experience high customer traffic and need reliable cash management solutions.
How to Use:
Connect the cash drawer to your POS system using an RJ11 or RJ12 cable to enable automatic opening when transactions are processed. Organize the cash and coins in the designated compartments to facilitate quick and easy access during transactions. Secure the drawer with the included keys when not in active use.
Supported OS/Application/Industries:
The MK-350 is versatile and can be used in various sectors, including retail, hospitality, and service industries, where a POS system is in place. Its standard connectivity makes it compatible with nearly all POS systems that support RJ11 or RJ12 interfaces.
Benefits & Compatibility:
- Improved Checkout Speed: Automatic opening feature accelerates the payment process, enhancing customer satisfaction.
- Enhanced Security: Lockable drawer protects against unauthorized access, securing your earnings.
- Operational Reliability: Sturdy construction and smooth rollers guarantee long-term reliability.
- Space-Efficient Design: Compact and efficient, it doesn't occupy much space at the sales counter.
Warranty and FAQs:
Includes a one-year manufacturer's warranty that covers defects and malfunctions. A detailed FAQ section is available to help resolve common issues and ensure optimal use.
Packaging/Weight/Dimension:
The drawer is securely packaged to prevent damage during shipping, ensuring it arrives in pristine condition. Includes all necessary hardware for immediate installation.
Shop Today & Receive Your Delivery:
Available for immediate purchase, the MAKEN MK-350 can be shipped quickly to streamline your business operations efficiently.
Best Price Guarantee:
We offer competitive pricing and a price match guarantee to ensure you get the best value for your investment.
After Sales Support:
Our customer service team is ready to assist with any setup or operational questions, ensuring your cash drawer is operational from the start.
Request for Customer Reviews and Testimonials:
We encourage feedback from our customers to continuously improve our products and services. Your experience with the MAKEN MK-350 can help us and others make better-informed decisions.
Stock Availability:
Please contact our sales team to verify stock availability and discuss potential bulk order discounts.
Get in Touch:
For more detailed information or specific inquiries about the MAKEN MK-350 Electronic Cash Register Drawer, please contact our customer service team. We're here to provide expert advice and tailored solutions for your business needs.
Disclaimer:
All information regarding the MAKEN MK-350 is for general informational purposes only and may change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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